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Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,208 reviews
June 09, 2023
I live only 5 miles from a Mercedes dealership but I make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 year make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 years and purchased my last 2 from Mercedes-Benz of Boston. Very friendly with excellent customer service. The director of customer care Albert makes sure you’re 100% satisfied before you leave which is definitely the reason I go out of my way and continue to come back..The Best! you won’t be disappointed . Forever a Mercedes Benz owner, Keith More
by Mercedes Benz forever
June 07, 2023
I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I have had the pleasure of visiting the establishment, Mr. Berisha has consistently displayed remarkable problem-solving skills and an unwavering willingness to assist customers directly. His commitment to providing outstanding service is truly commendable. More
by Aliyev Omar
Employees Worked With
June 07, 2023
I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I have had the pleasure of visiting the establishment, Mr. Berisha has consistently displayed remarkable problem-solving skills and an unwavering willingness to assist customers directly. His commitment to providing outstanding service is truly commendable. More
by Aliyev Omar
Employees Worked With
June 07, 2023
We drove to the dealer without an appointment and got serviced right away. Richie was incredibly helpful. He patiently listened to our needs and we got the car we wanted! serviced right away. Richie was incredibly helpful. He patiently listened to our needs and we got the car we wanted! More
by Marantz
Employees Worked With
June 06, 2023
They are very knowledgeable about the Mercedes Benz, their customer service and care is remarkable. They keep the vehicle owner updated by every progress while it’s in the shop. their customer service and care is remarkable. They keep the vehicle owner updated by every progress while it’s in the shop. More
by Blessing Naigaga
Employees Worked With
June 06, 2023
MB of Boston is the best place in New England to have your car serviced. I split my time between Boston and southern Rhode Island and if my car needs service when I am in RI I will always drive the almo your car serviced. I split my time between Boston and southern Rhode Island and if my car needs service when I am in RI I will always drive the almost 2 hours to MB of Boston even though I have several dealerships closer. My service advisor Jimmy is the best and ensures that everything always goes smoothly. More
by john.glynn
Employees Worked With
June 05, 2023
Ron was very attentive, flexible, and thorough throughout the buying process. I recommend him and MB of Boston. the buying process. I recommend him and MB of Boston. More
by bboston23
Employees Worked With
June 03, 2023
I like this dealership. Convenient location and professional people who seem to care about giving good service to their customers. I will be leasing my next vehicle from her Convenient location and professional people who seem to care about giving good service to their customers. I will be leasing my next vehicle from here. That should be coming up soon. Schneider gave me a name of a sales person to talk to. I will follow up with him. More
by Elisa.daley
Employees Worked With
June 02, 2023
I wanted to thank and recognize Ricardo Bautista (Richi) from the bottom of my heart for always going above and beyond for me. The reason why I always go to this specific Mercedes location is because I know from the bottom of my heart for always going above and beyond for me. The reason why I always go to this specific Mercedes location is because I know that I will always have a one of a kind experience. I have been to many Mercedes locations for car services, but none like this location have ever made my experience to be over the top. I will always be a loyal client of Mercedes-Benz of Boston and the #1 reason behind that is my favorite sales guy Richi for being so genuine and kindhearted. More
by Pavli Renja
Employees Worked With
June 01, 2023
Thank you Jimmy and the service team for making sure that my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their cli my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their clients. Great team work! More
by lucyna.blanken
