Mercedes-Benz of Boston

Best management best employees and mechanics, easy to schedule an appointment and service is fast schedule an appointment and service is fast More

Mike in service was the most helpful . I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me next time. Too bad I can not remember his last name More

Jimmy is the best! And everyone I come in contact with treats me as if I am their only customer And everyone I come in contact with treats me as if I am their only customer More

Jimmie and crew have been consistently fantastic to work with. Prompt, professional, frlendly, and inn my experience have gone out of their way to accommodate / problem solve to make clients happy. Seems a with. Prompt, professional, frlendly, and inn my experience have gone out of their way to accommodate / problem solve to make clients happy. Seems a culture there - the guys in thr loaner office, women at front desk, even a Mechanic walking across the garage looked me in the eye to say hello and to have a good day. The entire place is spotless, comfortable and spacious. I am also in the high-end customer service/sales industry and have a very high bar for what exceptional service looks like and this dealership exemplifies what I’d call A+ service. I’ve already recommended it to others k owing they’ll have the same experience. More

As always, excellent customer service. Have been buying cars from them for many years, and always satisfied. Have been buying cars from them for many years, and always satisfied. More

As usual, service was great as the dealership was able to identify issues and fix my car on a timely basis. identify issues and fix my car on a timely basis. More

Dealership is great up until they have your money. After that, all down hill. They do not deliver on promised time frames. They make false statements to get you back in then offer their “apologies” wh After that, all down hill. They do not deliver on promised time frames. They make false statements to get you back in then offer their “apologies” when you call them on it. Incredibly inconvenient location and they do nothing to help make up for that. More

Always pleasure to deal with professional services. Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for e Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for everything!!! More

Working with Eric was a really good experience, great service, really helpful, friendly. he is the guy to go see if need to buy a car. service, really helpful, friendly. he is the guy to go see if need to buy a car. More

We had an awesome experience. Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new ca Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new car. He was very knowledgeable about all questions we asked and anticipated our needs. Andy made this a great car buying experience. More