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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
June 28, 2023
Erika is awesome to work with and has been great with our Sprinter van repairs. Sprinter van repairs. More
by dunloggin2000
Employees Worked With
June 27, 2023
Customers are treated with respect. The communication is great from the staff and they stay well informed regarding the services The communication is great from the staff and they stay well informed regarding the services More
by Bedri
Employees Worked With
June 27, 2023
Came in for an oil change and inspection sticker with out an appointment. The waiting didn't seem to take that long. an appointment. The waiting didn't seem to take that long. More
by johndulock
June 27, 2023
Michael is really helpful and efficient, replacing my tire within half a day during a weekend and also gives me useful info about how to do the reimbursement with my insurance company! tire within half a day during a weekend and also gives me useful info about how to do the reimbursement with my insurance company! More
by Kai
Employees Worked With
June 25, 2023
Very professional n great service. My service advisor is very good. Always helpful when ur in need. My service advisor is very good. Always helpful when ur in need. More
by jinniekimdesign
Employees Worked With
June 25, 2023
Excellent service and communication. Drop off was efficient, loaner car was nice and frequent calls and text as the car was serviced was much appreciated. Drop off was efficient, loaner car was nice and frequent calls and text as the car was serviced was much appreciated. More
by brendachampy
Employees Worked With
June 24, 2023
My visit here is always pleasant. I trust the team with my vehicle and my advisor Schneider provides excellent customer service, easy to talk to and is well equipped with knowledge. T I trust the team with my vehicle and my advisor Schneider provides excellent customer service, easy to talk to and is well equipped with knowledge. The team recognizes faces and is quite welcoming. My car is returned looking and feeling twice as good. Thank you Mercedes-Benz of Boston More
by Lovefera
Employees Worked With
June 21, 2023
I had an excellent experience at Mercedes Benz of Boston Sommerville with Salesperson Rob Tinkham. He was knowledgeable, attentive, and provided exceptional customer service throughout the entire process. R Sommerville with Salesperson Rob Tinkham. He was knowledgeable, attentive, and provided exceptional customer service throughout the entire process. Rob's professionalism and expertise made buying a car a smooth and enjoyable experience. I highly recommend him for anyone in search of a reliable and customer-oriented salesperson. More
by gujare.saurabh
Employees Worked With
June 20, 2023
Support and service at Mercedes-Benz is always top notch, courteous and professional! I recommend their service department against other dealerships I have dealt with. courteous and professional! I recommend their service department against other dealerships I have dealt with. More
by Richv0722
Employees Worked With
