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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
July 21, 2023
Albert Berisha’s professionalism, technical expertise, on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My fam on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My family and I had many MBs over the years but would not want anyone else in charge of our cars’ maintenance and well-being. Albert personifies excellence in Client Relationship Management. MB of Boston‘s management is blessed to have a professional like Albert on board. More
by TGF
Employees Worked With
July 20, 2023
Worked with Andy. He is really patient, thorough, and helpful throughout the entire process. Made car pickup a very special experience, which I appreciated! Would reco He is really patient, thorough, and helpful throughout the entire process. Made car pickup a very special experience, which I appreciated! Would recommend! More
by Cny
Employees Worked With
July 20, 2023
The whole team was awesome. Matt, Sharon and the Valet supervisor. Very accommodating and friendly. Matt, Sharon and the Valet supervisor. Very accommodating and friendly. More
by Willie
July 20, 2023
Mike (Michael Robinson @ Mercedes-Benz of Boston) is knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest advice. Thank you, Mike. More
by Nirjhar Chatterjee
Employees Worked With
July 18, 2023
Dealership is amongst the very best. Very professional and not pushy. Ronald Escobar was polite, knowledgeable and extremely pleasent to work with in a sometimes uncomfortable envirome Very professional and not pushy. Ronald Escobar was polite, knowledgeable and extremely pleasent to work with in a sometimes uncomfortable enviroment. More
by svduchess
Employees Worked With
July 16, 2023
Efficient. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. More
by Leipzig
Employees Worked With
July 14, 2023
This is the BEST dealership ever. I will never go anywhere else! This is my second purchase and I recommend it to everyone. Thank you Jeff and Eric. I will never go anywhere else! This is my second purchase and I recommend it to everyone. Thank you Jeff and Eric. More
by Vnesthetics
July 11, 2023
Third Mercedes I purchased here. Best salesman. Andy Espinosa. Fair, honest, great communication. Got a great price on my trade in. Best salesman. Andy Espinosa. Fair, honest, great communication. Got a great price on my trade in. More
by roadskells
July 11, 2023
Great dealership top notch workers great customer service I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best More
by Michelle
July 11, 2023
Convenient location, knowledgeable staff, clean loaner cars, Friendly service people. Piece of mind that my car will be serviced correctly. cars, Friendly service people. Piece of mind that my car will be serviced correctly. More
by JG
Employees Worked With
