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Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,208 reviews
December 01, 2023
We had the most amazing experience at Mercedes-Benz of Boston. Patrick was the best in service department, very helpful and friendly! Boston. Patrick was the best in service department, very helpful and friendly! More
by Jian
Employees Worked With
November 30, 2023
Consistently outstanding assistance by sales consultants & services teams. The Herb Chambers model is the business model all auto dealers should follow. Polite and professional across the board at Mercedes & services teams. The Herb Chambers model is the business model all auto dealers should follow. Polite and professional across the board at Mercedes Benz of Boston. Once you engage with this team you will never leave them! More
by Blueocean
November 28, 2023
GREAT SALES people special RICARDO BAUTISTA and Paulo Castro very professional I am very happy Castro very professional I am very happy More
by amedeiros
Employees Worked With
November 23, 2023
Excellent service very thorough evaluation of car . Communicated by phonr everything thst was done. Schneider Limouse was kind and knowledgeable and helped me through the repair process. i highly recom Communicated by phonr everything thst was done. Schneider Limouse was kind and knowledgeable and helped me through the repair process. i highly recommend him for a raise !! More
by judy Hershberg
Employees Worked With
November 22, 2023
I trusted Mercedes-Benz of Boston, especially Albert when my car is due for a service. I have been a customer for more than 10 years, the service department, especially Albert, always took good care of my ca my car is due for a service. I have been a customer for more than 10 years, the service department, especially Albert, always took good care of my car, provided professional advice to meet my needs. For the 60K service, the engineers did a fantastic job. They not only got the service done, and also detected some leakage from some engine parts and fixed it with many hours of work, so that I could safely drive my car with the confidence. Thank you so much, Albert and the service team! More
by Pete Wang
Employees Worked With
November 22, 2023
Schneider is a pleasure to work with. He is friendly, respectful and a professional. He knows the product very well and worked with us on keeping us satisfied. He is friendly, respectful and a professional. He knows the product very well and worked with us on keeping us satisfied. More
by Walthamite
Employees Worked With
November 21, 2023
Wonderful selection of vehicle both new and used, especially the former loaner cars as the especially the former loaner cars as the More
by lazilizad
November 18, 2023
My car is 10 years old and needed an unexpected repair. Jimmy made it seamless and even arranged for delivery to my home because I had to work. They are the best. Jimmy made it seamless and even arranged for delivery to my home because I had to work. They are the best. More
by sbessim
Employees Worked With
November 17, 2023
I had the pleasure of working with Matt Murphy and had a great experience at Mercedes. He was friendly, professional, knowledgeable and customer-centered. Matt went above and beyond to ensure that I was wel great experience at Mercedes. He was friendly, professional, knowledgeable and customer-centered. Matt went above and beyond to ensure that I was well taken care of and I’ll definitely work with him again. Thank you Matt & Mercedes Benz of Boston! More
by anonymous
Employees Worked With
