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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
October 25, 2023
Excellent service! He has been my service provider for two years and explains clearly what has to be done to fix the car, how long it should take, and when finished, ex He has been my service provider for two years and explains clearly what has to be done to fix the car, how long it should take, and when finished, explains clearly what was done. More
by Apeters02140
Employees Worked With
October 25, 2023
My Service Advisor Mike Robinson, the Valet Manager Adilson Santos, the entire Reception Cashier Team, Transportation Driver Joe are exceptional professionals. The personal care for clients and their Adilson Santos, the entire Reception Cashier Team, Transportation Driver Joe are exceptional professionals. The personal care for clients and their vehicles is extraordinary. Best dealership experience and stellar services. I highly recommend Mercedes Benz of Boston. Absolutely the best! More
by mecasauls
October 21, 2023
Everyone was very attentive. The service was quite efficient and delivered on time. Very well organized The service was quite efficient and delivered on time. Very well organized More
by boodygould
October 21, 2023
Carlos and the sales staff are very friendly and work quickly. very good customer service. quickly. very good customer service. More
by Dinhphuoc Nguyen
October 19, 2023
Jimmy in service is the best! He always makes me feel like mine is the only car in for service He always makes me feel like mine is the only car in for service More
by joet
Employees Worked With
October 19, 2023
Excellent service and care as always. On time, reasonable price, great loaner car as well. On time, reasonable price, great loaner car as well. More
by jruggieri
October 19, 2023
Ricardo Bautista was great and responsive all the time he help us with every concern we have.thanks help us with every concern we have.thanks More
by loshornitos2018
October 18, 2023
Patrick J Titshaw is always very professional, patient and kind through the process of servicing at Mercedes Boston Dealership .. and kind through the process of servicing at Mercedes Boston Dealership .. More
by Dandmrealty02155
Employees Worked With
October 18, 2023
Great service by courteous and very knowledgeable employees. The attention to detail is top notch. employees. The attention to detail is top notch. More
by Arthur Marengi
Employees Worked With
October 17, 2023
Great job, very helpful and friendly. Look forward to seeing them again. Enjoyed the coffee. Lol Look forward to seeing them again. Enjoyed the coffee. Lol More
by Pja
Employees Worked With
