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Mercedes-Benz of Boston
Somerville, MA
2,207 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,207 reviews
January 09, 2024
Michael Robinson always provides the best customer service. It’s a pleasure to work with him. service. It’s a pleasure to work with him. More
by Justinis1
Employees Worked With
January 08, 2024
Provided great details and up front discussion on the vehicle. Answered very quickly and kept me informed through the purchasing process. vehicle. Answered very quickly and kept me informed through the purchasing process. More
by Farmerblvd
January 07, 2024
Fast and friendly the staff was amazing I had my kids there and they make sure they were happy waiting on my car there and they make sure they were happy waiting on my car More
by petromalcolm
January 05, 2024
Excellent customer service , Carlos the sales manager is very professional and made my purchase experience very easy and welcoming. very professional and made my purchase experience very easy and welcoming. More
by nathalia Vasquez
December 31, 2023
Excellent customer service: Staff are consummate professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by professionals who take pride in what they do, very attentive and willing to go the extra miles to ensure your car is well cared for and they stand by their work. Their level of professionalism is second to none. I get wowed each time I go in for service and for these reasons I'm never going anywhere else to have my car worked on. Thank You, Mike R! Keep up the good work, my friend! Happy holidays and Happy New Year all! More
by reggienu369
December 30, 2023
The Mercedes Benz of Boston is a professional, clean, and comfortable dealership. I never feel pressured. I am always confident in the quality of service. comfortable dealership. I never feel pressured. I am always confident in the quality of service. More
by millersinc
Employees Worked With
December 30, 2023
Outstanding dealer for courtesy, expertise, and competence. Fine facility with advanced equipment, comfortable seating and food options. competence. Fine facility with advanced equipment, comfortable seating and food options. More
by dbear
Employees Worked With
December 30, 2023
I had a service issue and Matthew at the Somerville dealership was a great help! He kept me updated while my vehicle was being worked on and he explained what was wrong. I appreciate Matthew so much! dealership was a great help! He kept me updated while my vehicle was being worked on and he explained what was wrong. I appreciate Matthew so much! The whole service Department at Mercedes-Benz of Boston is amazing!! More
by Nebraskadoor
Employees Worked With
December 29, 2023
Great staff that handle customers with great care. The best Mercedes-Benz dealership in Massachusetts! The best Mercedes-Benz dealership in Massachusetts! More
by albert617
Employees Worked With
December 29, 2023
Thank you Michael for being so helpful for being so responsive and helpful in getting my car fixed.. responsive and helpful in getting my car fixed.. More
by Bellisa28
Employees Worked With
