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Mercedes-Benz of Boston

Somerville, MA

4.9
2,197 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,197 reviews

February 24, 2024

Since taking ownership, this dealer has been a pleasure to work with for ongoing needs. The car pickup and return for service is a wonderful benefit. Schneider stays in communication throughout the proces More

by nkash
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Mercedes-Benz of Boston responded

We're glad to know that you've had a positive experience with our team at Mercedes-Benz of Boston, especially Schneider. We appreciate your feedback and look forward to continuing the great service!

February 23, 2024

First of all, I have all my work accomplished at Mercedes - Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is a More

by ecinaj44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Mercedes-Benz of Boston responded

We're so glad to know that you trust our team at Mercedes-Benz of Boston with your C300. It's great to learn that Michael and the rest of our staff have been able to provide thorough, detailed service for you. We'll always be here ready to help keep your vehicle in top shape!

February 22, 2024

I'm well pleased as d satisfied with the staffs especially Jimmy he's a great guy More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Mercedes-Benz of Boston responded

All of us at Mercedes-Benz of Boston are happy to see this wonderful feedback! Thank you, Daniel!

February 21, 2024

I ve been serviced my cars over 20 years at Mercedes Benz in Somerville Nothing to complain about. I have my adviser Jimmy very professional , takes time to explain every detail about my vehicle services. More

by Bjpmsg2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mercedes-Benz of Boston responded

Thank you for trusting Jimmy & the Mercedes-Benz of Boston team with the care of your vehicles! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more!

February 21, 2024

Excellent service as always, Best Mercedes Benz dealership, Albert is the best manager, deserves a lot of credit, great job, thank you very much, Dr.Talalayevsky! More

by talgre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Mercedes-Benz of Boston responded

We're so glad to know you had an excellent experience with us at Mercedes-Benz of Boston! Your kind words about Albert and our team are greatly appreciated. We look forward to serving you again in the future!

February 17, 2024

Schneider is always a pleasure to work with. Repair quality and vehicle cleanliness is always second to none. More

by bkvcom96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know that Schneider and our team at Mercedes-Benz of Boston have consistently provided you with top-notch service. Thanks for the positive feedback, we appreciate it!

February 13, 2024

Mercedes Benz of Boston always treats me with respect. I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that More

by JohnT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Boston responded

John, it's great to know that Patrick and Michael at Mercedes-Benz of Boston have been taking good care of you and your Mercedes-Benz E class. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

February 12, 2024

Schneider is quick, kind, knowledgeable, and professional regarding the service and service. I definitely recommend him! More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Mercedes-Benz of Boston responded

Hi Charles, we're delighted to know Schneider provided you with such a positive experience at Mercedes-Benz of Boston. We appreciate your recommendation and see you again! Safe travels!

February 11, 2024

Albert Berisha. manager of the service department is consistently awesome and accommodating. He sent an excellent service representative, Kenny to pick up and re-de More

by fables.bracket_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
Feb 12, 2024 -

Mercedes-Benz of Boston responded

We're so glad to know that Albert and Kenny provided you with excellent service at Mercedes-Benz of Boston. We appreciate your kind words, and we'll be sure to pass them along!

February 08, 2024

Good customer service , they help me solve my problem even though money was tight , thanks God Micheal help get the car running. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mercedes-Benz of Boston responded

Marc, we're glad to know that Michael and our team at Mercedes-Benz of Boston were able to assist you in getting your car running again. We appreciate the positive feedback!

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