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Mercedes-Benz of Boston
Somerville, MA
2,282 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,283 reviews
March 25, 2025
Great customer service and they made sure everything was addressed before and after my purchase. addressed before and after my purchase. More
by omjim24
March 25, 2025
Customer service is good. Representatives who interact regarding of your car are very knowledgeable and listen carefully. Representatives who interact regarding of your car are very knowledgeable and listen carefully. More
by Bedri
Employees Worked With
March 24, 2025
Schneider is the BEST service manager! He is so polite, professionally and thorough! Normally purchase my cars through MB of Burlington but this time choose MB of Boston and I am SO hap He is so polite, professionally and thorough! Normally purchase my cars through MB of Burlington but this time choose MB of Boston and I am SO happy that I did, they are 5 STAR! Everyone at the Dealership is So attentive and ready to assit. More
by MFRLTY
Employees Worked With
March 23, 2025
Albert Berisha, as always, was great in the entire process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. process---planning, recommendations and getting the work done on time and exactly as promised. There Is no one better. More
by jman
Employees Worked With
March 23, 2025
Bertrand Plique was great Kris Ricupero in the business office was a P.I.A.! office was a P.I.A.! More
by Nrd
March 22, 2025
Service advisor Ryan was amazing. I had wrecked one of my tires and damaged the other. Ryan quickly confirm the tires were in stock was able to get my car right in arranged for rides I had wrecked one of my tires and damaged the other. Ryan quickly confirm the tires were in stock was able to get my car right in arranged for rides For me to a really important appointment and had the car completed in the same day. Amazing service. The dealership was nice and clean and Comfortable to wait for service. I highly recommend this dealership. More
by GG
Employees Worked With
March 22, 2025
Everyone we dealt with was very professional, courteous, and knowledgeable. Also, the staff is very friendly. and knowledgeable. Also, the staff is very friendly. More
by Moe
March 22, 2025
I finally asked Mercedes-Benz of Boston to replace the 3-cylinder engine in my 2009 Smart Car ForTwo, after about 120,000 miles. The car had a misfiring cylinder 1 for too long, and the car. could not ma 3-cylinder engine in my 2009 Smart Car ForTwo, after about 120,000 miles. The car had a misfiring cylinder 1 for too long, and the car. could not make it home one night. I contacted the service manager that I had worked with for 15 years, and he put me in touch with MB roadside assistance. After about a week, I received an estimate for engine replacement and other things that should be replaced while the engine was out. The transmission, clutch and AC compressor were also replaced. The car now drives like it did 15 years ago. The service manager did a great job attending to the details that make the car seem young again. I am very happy to be able to keep driving the Smart Car. More
by hugh_fortwo
Employees Worked With
March 21, 2025
Schneider was great and the service department was able to fix the issues and help. to fix the issues and help. More
by Syed Hussain
March 21, 2025
Offer a wide selection of new and pre-owned Mercedes-Benz vehicles, expert service, and flexible financing at Mercedes-Benz of Boston." vehicles, expert service, and flexible financing at Mercedes-Benz of Boston." More
by sam
Employees Worked With
