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Mercedes-Benz of Boston
Somerville, MA
2,191 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,191 reviews
December 05, 2024
Great service and people at this location. Schneider is the best. Wouldn’t go anywhere else Schneider is the best. Wouldn’t go anywhere else More
by max.alsarraf
Employees Worked With
December 05, 2024
I spoke with a gentleman there by the name of Schneider, and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man a raise!! More
by ill.phella
December 04, 2024
Respectful and competent Glad I could be accommodated Areas clean and well Good overall view Areas clean and well Good overall view More
by Mschuster
Employees Worked With
December 02, 2024
Great service. Jimmy was awesome! Always treated first class. They are quick, accurate and detailed oriented! Jimmy was awesome! Always treated first class. They are quick, accurate and detailed oriented! More
by Cfischer3
Employees Worked With
December 01, 2024
Very helpful dealership they completed warranty work in a timely manner and got me into a loaner vehicle while they performed the work. timely manner and got me into a loaner vehicle while they performed the work. More
by Pico2603
Employees Worked With
November 30, 2024
Attentive to detail and ensures customer satisfaction. Facility is clean and all if the employees are friendly. Facility is clean and all if the employees are friendly. More
by Georgetsg
Employees Worked With
November 30, 2024
Albert was phenomenal, as usual, and he is the main reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a sta reason that I use Mercedes-Benz of Boston. The way he treats me is second to none, and I always leave incredibly satisfied and happy. Albert is a star, and I wish all dealerships had people like him. More
by normang212
Employees Worked With
November 27, 2024
Customer service at its 👌 best. Thank you guys at mercedes benz Schneider was excellent thank you Thank you guys at mercedes benz Schneider was excellent thank you More
by Simotunes
November 27, 2024
I have had my Smart Car serviced at Mercedes-Benz of Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The most recent repairs required new wheel bearings and replacing an axle, but the car now drives like practically new. More
by hugh_fortwo
Employees Worked With
November 24, 2024
Great service and always with a smile. ALL Employees, kind, and courteous! A pleasure to deal with… ALL Employees, kind, and courteous! A pleasure to deal with… More
by manfra3738
Employees Worked With
