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Mercedes-Benz of Boston
Somerville, MA
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
February 13, 2024
Mercedes Benz of Boston always treats me with respect. I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that does not matter . I’m treated like I’m a millionaire driving a G wagon . Patrick Titshaw n Michael Robinson always treat me great and take great care of my car . My car runs so well that I’m not looking to buy a new one and that is fine with them . They help me save money and when I am ready to buy again I’ll stay with them . I drive my car every day , I’ve had it so long that it’s been paid off for years , and they help me keep it in good shape More
by JohnT1
February 12, 2024
Schneider is quick, kind, knowledgeable, and professional regarding the service and service. I definitely recommend him! regarding the service and service. I definitely recommend him! More
by Charles
Employees Worked With
February 11, 2024
Albert Berisha. manager of the service department is consistently awesome and accommodating. He sent an excellent service representative, Kenny to pick up and re-de manager of the service department is consistently awesome and accommodating. He sent an excellent service representative, Kenny to pick up and re-deliver my car. More
by fables.bracket_01
February 08, 2024
I recently had an excellent experience with both Jimmy and Patrick Titshaw the manager. I had previously written a pretty negative review and for the record have complete turned around. They couldn’t have and Patrick Titshaw the manager. I had previously written a pretty negative review and for the record have complete turned around. They couldn’t have been more helpful and service oriented. They turned around my problem with alacrity and professionalism. I would give these guys 6 stars. More
by Michaelhoffman7777
February 08, 2024
Good customer service , they help me solve my problem even though money was tight , thanks God Micheal help get the car running. even though money was tight , thanks God Micheal help get the car running. More
by Marc
Employees Worked With
February 07, 2024
Mike Robinson ALWAYS provides exceptional customer service when I bring my car in for service. Every interaction is pleasant. service when I bring my car in for service. Every interaction is pleasant. More
by jenmmulrain
Employees Worked With
February 07, 2024
They made the purchase easy and worked with me to solve my particular needs and requirements my particular needs and requirements More
by Wade
February 06, 2024
As always, and for many years, excellent service and commitment to customer. Dealership is the best commitment to customer. Dealership is the best More
by corvis_us
February 04, 2024
Go to Jimmy! ! He is absolutely the best!! Super friendly, kind, and helpful. He responds quickly and attends to your needs immediately. Best service so far. ! He is absolutely the best!! Super friendly, kind, and helpful. He responds quickly and attends to your needs immediately. Best service so far. More
by Angeljung91
Employees Worked With
February 04, 2024
Ronald Escobar great sales man always keeps in contact even a year later that’s why I decided to get my second Mercedes from him had a great and easy experience 2020 E350 thank you even a year later that’s why I decided to get my second Mercedes from him had a great and easy experience 2020 E350 thank you More
by boston617111188
Employees Worked With
