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Mercedes-Benz of Boston

Somerville, MA

Overview
Employees
Reviews
Vehicles
4.9
2,193 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,193 reviews

April 11, 2024

Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in whe More

by Keith M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Carvajal
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Apr 11, 2024 -

Mercedes-Benz of Boston responded

Keith, it's great to know that Albert and the rest of our team at Mercedes-Benz of Boston were able to provide you with such a positive experience. We appreciate your kind words!

April 10, 2024

Very good customer service and very helpful. Would definitely recommend to all my family and friends. More

by Csplash21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know you had a positive experience at Mercedes-Benz of Boston and appreciate your recommendation! We look forward to serving your family and friends in the future.

April 10, 2024

I always have a great experience here ! Everyone is always so nice and kind and good vibes 😊 Especially my service advisor Jimmy! He’s the best! Very knowledgeable and kind. I’m happy with More

by Queenhayhay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Alejandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharyn
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Apr 11, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know you had a great experience with Jimmy and our team at Mercedes-Benz of Boston! Your kind words mean the world to us. We look forward to welcoming you back for your next visit. Safe travels until then!

April 09, 2024

It starts at the service with Jimmy a great service advisor who is over and above taking care of you! Simply the best and that’s why I request him!! More

by platsey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Mercedes-Benz of Boston responded

Thank you for the wonderful review! We're so glad Jimmy continues to earn your support and we'll be sure to share these kind comments with him. See you next time here at Mercedes-Benz of Boston!

April 08, 2024

Terrific service, excellent customer experience every time I go in. I’ve used them for two cars now, and they Meet me with the upmost respect. More

by Newbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
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Apr 08, 2024 -

Mercedes-Benz of Boston responded

We're glad to know you've had consistently great experiences with us at Mercedes-Benz of Boston. We appreciate your loyalty and look forward to serving you again in the future! Safe travels!

April 07, 2024

We are very satisfied with the service. Jimmy in service is very helpful. I would recommend it anytime More

by Pushsur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Mercedes-Benz of Boston responded

We're glad to know you had a satisfying service experience with Jimmy and our team at Mercedes-Benz of Boston. We appreciate your recommendation and see you again! Safe travels!

April 05, 2024

Jimmy at Herb Chambers, Mercedes-Benz, Somerville did a thoroughly professional job as service advisor. More

by Fred
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Mercedes-Benz of Boston responded

Hi Fred! We're glad to know that Jimmy provided you with such professional service at Mercedes-Benz of Boston. Thanks for sharing your experience!

April 03, 2024

The service was excellent, Michael was very helpful and I’ve had many cars and this has been the best service yet. More

by Lsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Mercedes-Benz of Boston responded

Lsilva, we're delighted to know that Michael and our team provided you with excellent service at Mercedes-Benz of Boston. Thanks for sharing your experience!

April 02, 2024

Great experience. Schneider is the best. He remembers people and his service is very good. I hope the dealership values him and rewards him accordingly. More

by oloisobriens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Mercedes-Benz of Boston responded

Hi Olois! We're glad to know that you had a great experience with Schneider at Mercedes-Benz of Boston! We certainly value his contribution and appreciate your feedback. Thanks for the review!

March 28, 2024

The dealership was very professional and made it easy to lease the vehicle we wanted. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Quek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your business, Mike! We hope you enjoy your vehicle and look forward to working with you again in the future!

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