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Mercedes-Benz of Boston
Somerville, MA
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,171 reviews
April 20, 2024
schneider is a strength of staff. Etiquette, friendly, and can do attitude. Thank you for making things happen with ease. Etiquette, friendly, and can do attitude. Thank you for making things happen with ease. More
by janice.simoneau
Employees Worked With
April 19, 2024
Schneider is an exceptional, professional young man. He always take the time to explain and remember things going on in my life. He is the best! He always take the time to explain and remember things going on in my life. He is the best! More
by Toni Huff
Employees Worked With
April 17, 2024
My service person Michael was very professional and helpful. The loaner person was fabulous. He explained everything and was so helpful. helpful. The loaner person was fabulous. He explained everything and was so helpful. More
by Buy$car
Employees Worked With
April 16, 2024
They took great care of my care and were very accommodating with my requests. Thanks so much. accommodating with my requests. Thanks so much. More
by fdiazb
Employees Worked With
April 15, 2024
the best They are very fast they do a good job 👍 good job los mejores job los mejores More
by Dannyj
April 13, 2024
Provide very good service would highly recommend this service center. People were nice with the service and everything service center. People were nice with the service and everything More
by Triveni
Employees Worked With
April 12, 2024
I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their eff car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their efforts to explain the nature of the service needed for my Mercedes GLK. More
by dregs.radiant-0n
Employees Worked With
April 12, 2024
Exceptional customer service (Jimmy Maniatis is the best! ) and they do excellent work on the car. ) and they do excellent work on the car. More
by CB5
Employees Worked With
April 11, 2024
Albert, it was great seeing you as always. Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in whe Thank you for taking care of the few small details outside of my scheduled maintenance. I also would like to thank the guys that check my car in when I pull into the building. Very cordial and I always have good conversation with them… Mercedes-Benz of Boston is 2nd to none Thank you everyone Keith .M More
by Keith M
April 10, 2024
Very good customer service and very helpful. Would definitely recommend to all my family and friends. Would definitely recommend to all my family and friends. More
by Csplash21
