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Mercedes-Benz of Boston

Somerville, MA

4.9
2,283 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,283 reviews

March 30, 2025

It's a great dealership good service,good customer service, the employee are friendly and they know what they doing More

by tineslw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Boston responded

Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team provided friendly and knowledgeable service. We look forward to serving you again in the future!

March 30, 2025

Ryan is the best! He is always there to answer questions and to give advise. More

by Nkostas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mercedes-Benz of Boston responded

We truly appreciate your support—thank you! – Mercedes-Benz of Boston

March 30, 2025

I absolutely love this Mercedes Benz in Somerville. I have been a client for many years and I continue to purchase all my vehicles from this location. I wanted to give the biggest shoutout to the great More

by Pavli Renja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mercedes-Benz of Boston responded

Pavli, thank you for your loyalty and kind words about Richie B. here at Mercedes-Benz of Boston! We're delighted to know that his exceptional service keeps bringing you back. Enjoy your new ride!

March 30, 2025

The service is top notch. My service advisor Scneider kept me updated throughout the whole process on what was going on with my car. Loaner was simple and easy process too. More

by Gottnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that your experience with Schneider and the team at Mercedes-Benz of Boston was seamless! It's great to know that you appreciated the loaner process as well. We look forward to assisting you with all your future servicing needs!

March 30, 2025

Excellent communication and dedication to my vehicles issues, the speed and quality of repair was unbelievable. First class More

by Jbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear about your positive experience with the team at Mercedes-Benz of Boston! Providing top-notch service and efficient repairs is our priority. Thank you for choosing us, and we look forward to assisting you in the future!

March 29, 2025

Ryan in the service department is amazing. He is very knowledgeable and makes sure you’re getting attention to detail. Highly recommended by me and I’m sure many others customers. More

by trey.higginsalves796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Ryan provided such attentive and knowledgeable service at Mercedes-Benz of Boston. Thank you for recommending us, and we look forward to serving you again in the future!

March 28, 2025

Schneider has been my service consultant and is the most responsive, thorough service person I’ve had. I’ve owned Mercedes for well over 20 years and I will go to Herb Chambers Boston just to have Schneider More

by Julia L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kashif Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Mercedes-Benz of Boston responded

Julia, we're delighted to hear that Schneider has provided you with exceptional service at Mercedes-Benz of Boston. Your loyalty and kind words mean a lot to us! Looking forward to your next visit!

March 28, 2025

The service was prompt, speedy and thorough. Schneider is always courteous and helpful, and keeps me informed throughout the day. More

by rlfriedman100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider provided you with prompt and thorough service at Mercedes-Benz of Boston. Keeping our customers informed is a top priority, and we're glad it made your experience positive!

March 27, 2025

People working at this dealership are very nice and helpful. Especially Schneider Limose who was very quick and efficient with making sure all of my requests were able to be met. More

by Jzhu_who
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider and the team at Mercedes-Benz of Boston provided you with efficient and helpful service. Thank you for sharing your experience, we appreciate it!

March 26, 2025

Patrick is the best! ! ⭐️⭐️⭐️⭐️⭐️ Only have and will take my car Benz dealer. Thank you Herb Chambers!! More

by Tibtengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Patrick provided you with exceptional service at Mercedes-Benz of Boston! Thank you for choosing Herb Chambers, and we look forward to seeing you & your vehicle again in the future!

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