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Mercedes-Benz of Boston

Somerville, MA

4.9
2,259 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,259 reviews

March 14, 2025

I had an extremely disappointing experience at Mercedes-Benz of Boston, particularly when purchasing a new 2025 Mercedes G63 AMG. Initially, we agreed on a selling price with management team, and More

by Sion sung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chadi Chakar
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Much more professional than herb chambers bmw sudbury. here is smooth from every step. my sale is Zac Zhang More

by Yang Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Good dealership they work well with customers made my process easy. My first Mercedes experience. More

by Wilberpena90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhonathan Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mercedes-Benz of Boston responded

Thank you for trusting the Mercedes-Benz of Boston team with your recent purchase! We hope you enjoy your new vehicle and look forward to seeing you again in the future!

March 06, 2025

Best car dealer experience I have ever had from price negation to delivery and post delivery service. More

by dbakst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that your experience with Mercedes-Benz of Boston was exceptional from start to finish. Thank you for sharing this positive feedback, and we hope you're enjoying your new vehicle!

March 01, 2025

Very professional excellent very nice people and satisfied with the work. I appreciate it in one day notice only. More

by Rfedoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that our team at Mercedes-Benz of Boston could accommodate you on short notice and provide excellent service. Thank you for your kind words!

February 28, 2025

The best customer service Schneider is the absolute best he always goes above and beyond More

by porche ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Mercedes-Benz of Boston responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you so much! - Mercedes-Benz of Boston

February 26, 2025

Mercedes Benz of Boston always goes above and beyond for the customer. I cannot say enough good things about Schneider in the service department! I have been a Herb Chambers customer for a half dozen cars a More

by Sbolster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mercedes-Benz of Boston responded

We're delighted to hear that Schneider and the team at Mercedes-Benz of Boston have earned your loyalty! Thank you for choosing us as your go-to dealership. We look forward to continuing to serve you in the future!

February 24, 2025

Michael and his team worked hard to analyze verify and inform me the customer prior to performing any work. Thank you More

by Carrolmalcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Boston responded

Hi Carrol, we're delighted to hear that Michael and the team at Mercedes-Benz of Boston provided you with thorough and informative service. Thank you for sharing your experience! Safe travels!

February 24, 2025

I enjoy going the Somerville Dealership because my car advisor Schneider values me as a customer. He sends service reminders constantly and goes above and beyond to help customers. He is very professi More

by Beatrice Falaise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrison Jean Baptise
Feb 24, 2025 -

Mercedes-Benz of Boston responded

Beatrice, it's wonderful to hear that Schneider has been providing you with exceptional service at Mercedes-Benz of Boston. We're delighted you're enjoying your new station jeep wagon and appreciate your continued trust in us!

February 23, 2025

It was a fantastic experience buying a car at Mercedes-Benz of Boston. Bertrand and his team were friendly, easy to talk to, knowledgeable and kind. We had a terrific experience and highly recomm More

by beamsmeg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bertrand Plique
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Boston responded

Hi Beam, thank you for sharing your fantastic experience with us at Mercedes-Benz of Boston! We're delighted to hear that Bertrand and the team made it a memorable one. We appreciate your recommendation and see you again! Enjoy your new ride!

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