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Mercedes-Benz of Boston
Somerville, MA
2,243 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,243 reviews
February 16, 2025
Patrick was very concerned with the problem I was having with my Glc300 when I explained the situation and set up an appointment which was convenient for me with my Glc300 when I explained the situation and set up an appointment which was convenient for me More
by lordan1958
Employees Worked With
February 16, 2025
Very timely with appointment for service & personnel were extremely professional & also very attentive with respect, to the client. Service appointment very thorough & staff very organized as to the proces extremely professional & also very attentive with respect, to the client. Service appointment very thorough & staff very organized as to the process & period of time I was working with the representative …. who was helpful with my questions & and with explaining a particular method to reset tire pressures. The repres. was able to have a minor blemish rubbed out on the car exterior too . Great job - great experience ! Thanx very much ch ! More
by Torrie
Employees Worked With
February 14, 2025
Brought my vehicle here for service. Albert Berisha was wonderful to work with. He resolved all of my issues. I always look forward to servicing my vehicle because Albert puts a smile on Albert Berisha was wonderful to work with. He resolved all of my issues. I always look forward to servicing my vehicle because Albert puts a smile on my face. Thank you again for the exceptional service. More
by Lulzimduka
Employees Worked With
February 14, 2025
This is my sixth car bought from this dealership and the salesperson Stephen Leung. He is an extremely outstanding, professional and friendly salesperson. Whenever I have any problems and turn to him for h salesperson Stephen Leung. He is an extremely outstanding, professional and friendly salesperson. Whenever I have any problems and turn to him for help, he will always assist me in solving them. I'm very fortunate to have met such an excellent person like him. Thank you Stephan! More
by Jian
Employees Worked With
February 12, 2025
Another awesome service experience with the best MB dealership in the world. Thank you so much, Michael Robinson for all your help and continuing to make my visits hassle-free and uncomplicated. I trul dealership in the world. Thank you so much, Michael Robinson for all your help and continuing to make my visits hassle-free and uncomplicated. I truly appreciate it. Keep up the good work my friend! And I must let you know, my car now runs like new after your well-trained, experienced and world-class technicians worked on it. Thanks again! Your loyal/completely satisfied customer, R More
by reggienuRy1
Employees Worked With
February 12, 2025
Highly recommend: Just purchased another car from Stephen Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint Leung at Mercedes-Benz of Boston…Steve always goes over the top to make sure things go well before and after purchase! He has the patience of a saint and is pleasure to deal with…as is the dealership itself—from the top down! More
by Soxfan1918
February 11, 2025
They were very quick to respond to my inquiry, in a very helpful and courteous manner. helpful and courteous manner. More
by danobrien
Employees Worked With
February 01, 2025
Excellent service as always. Service Associate Mike Robinson always takes great care in making the visit as easy as possible! Service Associate Mike Robinson always takes great care in making the visit as easy as possible! More
by corvis_us
