Mercedes-Benz of Atlanta Northeast

Shortly after my first engagement at the dealership, Dustin personally reached out to learn more about my experience thus far and graciously extended the offer to assist where and when needed. That said Dustin personally reached out to learn more about my experience thus far and graciously extended the offer to assist where and when needed. That said, given that Finn Misa had been providing simply amazing customer service (with Shawn Lim ready to be called into action if desired), Dustin’s help was not needed but sincerely appreciated. Knowing that both Dustin and Shawn were available throughout the process further reinforced my confidence in the dealership and confirmed that my best interests were top of mind for all those involved, all the way to the top-of-house with Dustin. More

In the first few minutes I conversed with Finn, he genuinely mentioned, “I’m not here to sell you a car. I’m here to form a relationship with you, and one that will last for many years to come.” Havin genuinely mentioned, “I’m not here to sell you a car. I’m here to form a relationship with you, and one that will last for many years to come.” Having worked in retail earlier in my career, I find the lifetime value of a customer is often overlooked, yet critical to the longevity and success of any reputable firm. I knew right away that I could trust Finn and never considered another dealership. Furthermore, Finn’s excitement was contagious, and his subject-matter expertise of the Mercedes-Benz automotive lineup was unparalleled, providing me with the information and confidence needed to aid my search for the ideal vehicle. Throughout the course of a few days, comparing and test-driving several vehicles, and considering my options together, the specific vehicle I purchased was presented to me and secured while the financing discussions commenced. Finn kept me apprised during the entire process through proactive communication and answered any questions I had along the way, all while serving as an advocate with his colleagues to ensure I received the best treatment possible. Lastly, Finn went above and beyond to ensure everything was perfect when I took ownership of the vehicle, complete with the big red bow. More

Christy is awesome. . She is always responsive and addresses all of our service needs/questions. . She is always responsive and addresses all of our service needs/questions. More

Finn is very professional and energetic. He makes the experience of buying a car more enjoyable. He is extremely knowledgeable about not only his cars but also competing brands. He makes the experience of buying a car more enjoyable. He is extremely knowledgeable about not only his cars but also competing brands. More

This is my second purchase from Mercedes-Benz of Atlanta Northeast, and the experience remains unmatched. Finn was straightforward, transparent, and made the entire process—including my trade-in—completely Northeast, and the experience remains unmatched. Finn was straightforward, transparent, and made the entire process—including my trade-in—completely seamless. I was in and out with my new keys in less than two hours! After six years of excellent care from both sales and service, I’m a customer for life. Thank you, Finn, for the amazing new ride! More

Today was an amazing visit. I had a tire issue and it 3as handled quickly and efficiently. Angela, the Service Advisor, spent some extra time with me answering a few questions u I had a tire issue and it 3as handled quickly and efficiently. Angela, the Service Advisor, spent some extra time with me answering a few questions unrelated to my service visit. More

We had a great experience at this dealership! Finn was amazing and professional, knowledgeable, and very efficient. The whole process was fast, smooth, and completely hassle-free. I really apprec Finn was amazing and professional, knowledgeable, and very efficient. The whole process was fast, smooth, and completely hassle-free. I really appreciated how easy he made everything. Highly recommend working with Finn! More

Finn helped us find the perfect car! It was so quick and easy. I highly recommend Finn for your car needs!! It was so quick and easy. I highly recommend Finn for your car needs!! More

I have always had excellent and attentive service from this dealership. They take time to make sure everything is perfect. Highly recommend. this dealership. They take time to make sure everything is perfect. Highly recommend. More

Very friendly staff that kept me informed throughout the process. Completely resolved my car’s issues. process. Completely resolved my car’s issues. More