Mercedes-Benz at Long of Chattanooga

We had been to several dealerships looking for a new luxury car. Our salesman Derrick Walters was exceptional, courteous, intelligent and professional. Derrick seemed more interested in getting to kno luxury car. Our salesman Derrick Walters was exceptional, courteous, intelligent and professional. Derrick seemed more interested in getting to know us and give us information that would help us make an informed decision and DID NOT try to sell us the car. Therefore he was easy to talk and visit with and each time my wife and I did so we felt more informed and never pressured. Derrick mad buying a car at Long of Chattanooga a very pleasant experience for both my wife and I. Be sure to ask for him, you'll be glad you did! His Sales manager Jeff was also extremely professional and helpful. Jeff bent over backwards for us to get to a price point that was the lowest in the region. His genuine interest in us and helpfullness sealed the deal even before he gave us the best price. Sincerely, gary gesualdi, md More

Derrick was everything we could have asked for during our shopping experience. He was polite, knowledgeable, and charismatic. He went above and beyond to answer each and every inquiry during our visit no ma shopping experience. He was polite, knowledgeable, and charismatic. He went above and beyond to answer each and every inquiry during our visit no matter how petty the topic. From the time we entered the dealership until we drove off the lot, we felt that Derrick was there for us to help us along the way! We are very pleased with our purchase and the hospitality shown by those at Long of Chattaoonga. More

Michael Davis greeted me by name at my vehicle on arrival and kept me informed of the service. I was very impressed with him. However, when I was waiting in the waiting area I was the only person watching TV and kept me informed of the service. I was very impressed with him. However, when I was waiting in the waiting area I was the only person watching TV and at 10:00 on a Monday morning they had on Sports news channel. It would have been a lot nicer to have on Today show or Good Morning America or another news channel. I am a older woman and really not interested in sports. Fortunately I brought knitting and was able to keep myself occupied. More

Mr. Walters provided excellent customer service. He showed extensive care and concern regarding the questions that I asked and he seemed to be genuinely interested with not just myself, but with every showed extensive care and concern regarding the questions that I asked and he seemed to be genuinely interested with not just myself, but with every customer that he was tending to. More

From the time I pulled onto the parking lot, Derrick greeting us with a smile and was very knowlegable, everyone made my purchase the best experience ever! greeting us with a smile and was very knowlegable, everyone made my purchase the best experience ever! More

My experience with the Long family began in 1987 when their dealership was located at the foot of Lookout Mountain, on South Broad Street. I purchased a new Pontiac Fiero. Since then, I've married and ha their dealership was located at the foot of Lookout Mountain, on South Broad Street. I purchased a new Pontiac Fiero. Since then, I've married and had a daughter. Their safety and security has always topped my list of requirements. Mercedes Benz meets and exceeds those needs and expectations. My recent purchase (my family's sixth Mercedes Benz from Long) was a beautiful, black, 2013 SLK 250. My sales person, Ms. Dana Stancil, greated me warmly and asked all the right questions that helped me to decide on my purchase. I would recommend Dana with the highest praise in a job very well done, thank you Dana. More

I was looking for a car that I could fall in love with. My experence at Long helped me to do that. They made the process so easy, everything from taking the first test drive and driving away with my car. My experence at Long helped me to do that. They made the process so easy, everything from taking the first test drive and driving away with my car. They explained eveything, found the car that had the features that I wanted, kept me up to data on the status of the delivery of the car and even to determining if financing was right for me. I even got a call the next day to see if I was in love with my car. More

Ms. Stancil was a very wonderful saleswomen, being friendly and knowledgeable about the cars and also worked to get the best deal possible and followed up with me after the purchase to be sure all was friendly and knowledgeable about the cars and also worked to get the best deal possible and followed up with me after the purchase to be sure all was well. She was very nice and did not push us to buy the car. It was a very pleasant experience to buy my new Mercedes. I did not have plans to buy my Mercedes that day, but I ended up going home with one.I absolutely love my new vehicle and without question I would recommend this dealership to a friend. More

THIS IS THE THIRD SANTA FE IVE PURCHASED FROM YOUR DEALERSHIP . IVE ALWAYS BEEN TREATED GREAT BY EVERYONE FROM YOUR SALES DEPT TO SERVICE DEPT. FIRST SANTA FE WAS IN 2001 THE ONE NOW 2010 . I PURCHAS DEALERSHIP . IVE ALWAYS BEEN TREATED GREAT BY EVERYONE FROM YOUR SALES DEPT TO SERVICE DEPT. FIRST SANTA FE WAS IN 2001 THE ONE NOW 2010 . I PURCHASED A 2007 KIA FROM PRUBUL AND I COULDN"T WAIT TO COME BACK TO YOUR DEALERSHIP .. THE REASON, YOUR SERVICE DEPT THE GUYS ALWAYS TAKE CARE OF ME AND MY CAR .. A SATISFIED CUSTOMER, JAMES FRAME More

Dana was very easy and knowledgable and easy to work with. She was a delight! The used car people need to follow through with their initial promises. with. She was a delight! The used car people need to follow through with their initial promises. More