Mercedes-Benz at Long of Chattanooga

My husband and I arrived just as they were getting ready to close. Joe Ellis was nice enough to stay and work with us. We ended up buying a Honda Civic and stayed until 11pm. We really appreciate how fri to close. Joe Ellis was nice enough to stay and work with us. We ended up buying a Honda Civic and stayed until 11pm. We really appreciate how friendly and helpful Joe was. He even missed a friends bachelor party to help us. I will definitely recommend him to anyone looking to buy a vehicles. Felicia Hair More

From the moment my husband and I stepped on the lot, Derrick Walters was a gracious, pleasant salesman. He is definitely not pushy at all. He was knowledgeable about the Mercedes ML 350 that we were l Derrick Walters was a gracious, pleasant salesman. He is definitely not pushy at all. He was knowledgeable about the Mercedes ML 350 that we were looking at and we had a great test drive. I don't like car shopping at all and only do it under duress and Derrick totally understood. He told me we could get an appraisal on our trade in without the car being there but was agreeable with my husband returning with it the next day. He really tried to match the price we offered with the sales manager. We were extremely close and feel we made an excellent purchase. This was the only car I drove and the only one I looked at and Derrick made the difference in purchasing this quickly. Ask for Derrick if you decide to go to Long Mercedes Benz. More

I have purchased 3 cars from here. Every time something goes wrong with the tag/title. I have had my title written in someone else's name in a different state, paperwork not sent in on time and this time goes wrong with the tag/title. I have had my title written in someone else's name in a different state, paperwork not sent in on time and this time the dealership failed to withhold enough taxes and did not follow the new GA law regarding Ad Valorem Tax. This has caused an undue hardship on me financially. I have learned from the DMV that this is a frequent event from this dealership. After contacting the dealership and requesting to speak with someone I was told that person was not in and have yet to receive a call back. Over the past 3 years this dealership has made a significant profit from my purchases/trade-ins. I would not recommend anyone purchase a vehicle from this dealer. I know I won't! More

I had a wonderful experience at Long Mercedes Chattanooga. Dana was my salesLady and a genuine peach! She helped me pick out and purchase my dream car. I would recommend her, as well as the other Chattanooga. Dana was my salesLady and a genuine peach! She helped me pick out and purchase my dream car. I would recommend her, as well as the other staff, as they all were very friendly. More

My wife and I were out one day just looking at vehicles when we saw a used mercedes benz c300 at long of chattanooga. The sales representative, Dana Stancil, was the most friendly, informative, and profess when we saw a used mercedes benz c300 at long of chattanooga. The sales representative, Dana Stancil, was the most friendly, informative, and professional representative that I have ever dealt with. Along with the assistance of Jude Weidner, and Reginald Elder, the purchase of the c300 went smoothly and enjoyable. David Rhea, the service manager, was very friendly, knowledgable, and informative to any questions that I had concerning the operation and service of the car. I would advise anyone seeking a used or new vehicle to go to long of chattanooga. I was told that as an owner of my mercedes benz that I was a member of a great family. The treatment I experienced at that dealership proved just that. Thanks to all of the people at long of chattanooga for a very pleasurable experience. More

Overall it was a great experience buying my Ford Escape at Long Mercedes. Since I am new at the car buying experience, Will was very friendly and accommodating to me. at Long Mercedes. Since I am new at the car buying experience, Will was very friendly and accommodating to me. More

Even tho' we were slow making decisions, Will was always quick to help meet our needs and schedules. We are very pleased with the outcome of shopping with Will and Long Mercedes-Benz. always quick to help meet our needs and schedules. We are very pleased with the outcome of shopping with Will and Long Mercedes-Benz. More

My wife and I have owned and loved the Lexus brand for over 13 years. Thanks to Will we now are true Mercedes fans. Will made the experience one of the best we have ever had in buying a car. Don Allen over 13 years. Thanks to Will we now are true Mercedes fans. Will made the experience one of the best we have ever had in buying a car. Don Allen More

shawn was very warm & understanding throughout the complete sale of our car. He brought the car to our house so we could check and test drive it because I can't walk very well, but can drive. complete sale of our car. He brought the car to our house so we could check and test drive it because I can't walk very well, but can drive. More

I went to long of Chattanooga looking for a used car to trade mine with. I was very pleased with my experience. Shawn Beard was very friendly and helpful. He made sure I found exactly what I wanted. Prices trade mine with. I was very pleased with my experience. Shawn Beard was very friendly and helpful. He made sure I found exactly what I wanted. Prices were very reasonable as well. I would defidently recommend Long of Chattanooga. More