
Mercedes-Benz at Long of Chattanooga
Chattanooga, TN
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1,034 Reviews of Mercedes-Benz at Long of Chattanooga
I loved doing business with Dana Stancil. She was a great person to work with friendly, knowledgeable, very interested in making my purchase a pleasant experience. I feel I have gain a friend in her. great person to work with friendly, knowledgeable, very interested in making my purchase a pleasant experience. I feel I have gain a friend in her. More
Ashley, Peter, and Dana were all incredibly competent, courteous, and professional! They all went above and beyond the call of duty. This is clearly the best relationship that I have had with a dealership courteous, and professional! They all went above and beyond the call of duty. This is clearly the best relationship that I have had with a dealership in a long time. I would recommend this Mercedes-Benz dealership highly. Thank you for giving us all the help that got us back on the road! More
I must say..I didn't think anyone could be as nice nice as Linda, She's no longer with Long Mercedes. Just recently I met Ashley, She greeted me with enthusiasm, and eager to assist me..She listen to nice as Linda, She's no longer with Long Mercedes. Just recently I met Ashley, She greeted me with enthusiasm, and eager to assist me..She listen to all my concerns, and went over everything and made sure we were on one accord before I left with the retal car that she provided for me..And she also made sure that I understood how to operate the rental car. To say that she was very helpful is an understatement..Long Mercedes have a great employee in Ashley who prides herself with providing 5 Star Service. More
My husband and I arrived just as they were getting ready to close. Joe Ellis was nice enough to stay and work with us. We ended up buying a Honda Civic and stayed until 11pm. We really appreciate how fri to close. Joe Ellis was nice enough to stay and work with us. We ended up buying a Honda Civic and stayed until 11pm. We really appreciate how friendly and helpful Joe was. He even missed a friends bachelor party to help us. I will definitely recommend him to anyone looking to buy a vehicles. Felicia Hair More
From the moment my husband and I stepped on the lot, Derrick Walters was a gracious, pleasant salesman. He is definitely not pushy at all. He was knowledgeable about the Mercedes ML 350 that we were l Derrick Walters was a gracious, pleasant salesman. He is definitely not pushy at all. He was knowledgeable about the Mercedes ML 350 that we were looking at and we had a great test drive. I don't like car shopping at all and only do it under duress and Derrick totally understood. He told me we could get an appraisal on our trade in without the car being there but was agreeable with my husband returning with it the next day. He really tried to match the price we offered with the sales manager. We were extremely close and feel we made an excellent purchase. This was the only car I drove and the only one I looked at and Derrick made the difference in purchasing this quickly. Ask for Derrick if you decide to go to Long Mercedes Benz. More
I have purchased 3 cars from here. Every time something goes wrong with the tag/title. I have had my title written in someone else's name in a different state, paperwork not sent in on time and this time goes wrong with the tag/title. I have had my title written in someone else's name in a different state, paperwork not sent in on time and this time the dealership failed to withhold enough taxes and did not follow the new GA law regarding Ad Valorem Tax. This has caused an undue hardship on me financially. I have learned from the DMV that this is a frequent event from this dealership. After contacting the dealership and requesting to speak with someone I was told that person was not in and have yet to receive a call back. Over the past 3 years this dealership has made a significant profit from my purchases/trade-ins. I would not recommend anyone purchase a vehicle from this dealer. I know I won't! More
I had a wonderful experience at Long Mercedes Chattanooga. Dana was my salesLady and a genuine peach! She helped me pick out and purchase my dream car. I would recommend her, as well as the other Chattanooga. Dana was my salesLady and a genuine peach! She helped me pick out and purchase my dream car. I would recommend her, as well as the other staff, as they all were very friendly. More
My wife and I were out one day just looking at vehicles when we saw a used mercedes benz c300 at long of chattanooga. The sales representative, Dana Stancil, was the most friendly, informative, and profess when we saw a used mercedes benz c300 at long of chattanooga. The sales representative, Dana Stancil, was the most friendly, informative, and professional representative that I have ever dealt with. Along with the assistance of Jude Weidner, and Reginald Elder, the purchase of the c300 went smoothly and enjoyable. David Rhea, the service manager, was very friendly, knowledgable, and informative to any questions that I had concerning the operation and service of the car. I would advise anyone seeking a used or new vehicle to go to long of chattanooga. I was told that as an owner of my mercedes benz that I was a member of a great family. The treatment I experienced at that dealership proved just that. Thanks to all of the people at long of chattanooga for a very pleasurable experience. More
Overall it was a great experience buying my Ford Escape at Long Mercedes. Since I am new at the car buying experience, Will was very friendly and accommodating to me. at Long Mercedes. Since I am new at the car buying experience, Will was very friendly and accommodating to me. More