Mercedes-Benz at Long of Chattanooga

Even tho' we were slow making decisions, Will was always quick to help meet our needs and schedules. We are very pleased with the outcome of shopping with Will and Long Mercedes-Benz. always quick to help meet our needs and schedules. We are very pleased with the outcome of shopping with Will and Long Mercedes-Benz. More

My wife and I have owned and loved the Lexus brand for over 13 years. Thanks to Will we now are true Mercedes fans. Will made the experience one of the best we have ever had in buying a car. Don Allen over 13 years. Thanks to Will we now are true Mercedes fans. Will made the experience one of the best we have ever had in buying a car. Don Allen More

shawn was very warm & understanding throughout the complete sale of our car. He brought the car to our house so we could check and test drive it because I can't walk very well, but can drive. complete sale of our car. He brought the car to our house so we could check and test drive it because I can't walk very well, but can drive. More

I went to long of Chattanooga looking for a used car to trade mine with. I was very pleased with my experience. Shawn Beard was very friendly and helpful. He made sure I found exactly what I wanted. Prices trade mine with. I was very pleased with my experience. Shawn Beard was very friendly and helpful. He made sure I found exactly what I wanted. Prices were very reasonable as well. I would defidently recommend Long of Chattanooga. More

I always receive exceptional customer service from David Rhea. He goes above and beyond to insure the needs of the customer are met. He also makes certain you understand what needs to occur and that you are Rhea. He goes above and beyond to insure the needs of the customer are met. He also makes certain you understand what needs to occur and that you are in agreement. I highly recommend the services of Long Mercedes. More

I recommend Will Addington because he CARES...It is difficult to teach a person to care..they either do or they don't...He DOES! difficult to teach a person to care..they either do or they don't...He DOES! More

I have been a client of the dealership for almost 20 years. The staff is very well trained and although sales is very good at what they do, the real gem of the dealership is their service and their advi years. The staff is very well trained and although sales is very good at what they do, the real gem of the dealership is their service and their advisors, one is perticular that I have dealt with thru the years is David Rhea. He has never failed to deliver in a timely professional manner that is indicative of the dealership's can do attitude. A great company with great values. More

I would like to commend David Rhea and the service department for the outstanding work. David’s customer relationships skills, follow-up, and professionalism are exceptional! Thank you Mercedes-Benz a department for the outstanding work. David’s customer relationships skills, follow-up, and professionalism are exceptional! Thank you Mercedes-Benz at Long of Chattanooga! Michelle F. More

I love the service I receive everytime I take my car into Long Mercedes for any type of service. They have the friendliest staff and David Rhea has been my service guy for years and I enjoy brining my car i Long Mercedes for any type of service. They have the friendliest staff and David Rhea has been my service guy for years and I enjoy brining my car in. More

Our last visit was for specific required maintenance. Our last visit was for specific required maintenance. Mary Beth was our Service Advisor, She was most courteous and professional. She arranged for Our last visit was for specific required maintenance. Mary Beth was our Service Advisor, She was most courteous and professional. She arranged for a loaner auto during the service. She said it would take a couple of hours for the maintenance, she called and advised the service wouldn't be completed in the time frame promised and I was offered the opportunity to drive the loaner car home, if needed. I accepted. The first visit was for a part replacement. Ashley was our Service Advisor on that visit. The part had to be ordered and again I was given a loaner auto. Ashley called each day, giving my husband an update on the parts arrival. She was very sympathetic that the part was not immediately available. Her actions during the process was very much appreciated. The Service Advisors are a vital part of Long and the company is very fortunate to have such a knowledgeable, professional, courteous and caring staff. The service we have received since we purchased our car, has been outstanding. Would we recommend Long of Chattanooga Mercedes Benz..of course we would. More