Mercedes-Benz at Long of Chattanooga

Great experience and outstanding customer service Mary Beth Slasor , service Advisor has been incredible , she has gone out of her way to make sure the car was totally fixed and called numerous times Mary Beth Slasor , service Advisor has been incredible , she has gone out of her way to make sure the car was totally fixed and called numerous times with the update . She provided me with a loaner and the process was very quick Mary Beth always has a smile even though her job is stressful and treats every customer the same way. I am extremely pleased with the great customer service I received and will highly recommend Mary Beth More

Great customer service Derrick was very helpful and approachable. He goes above and beyond to help you, I would highly recommend him to everyone. Thank you for all your help Derrick was very helpful and approachable. He goes above and beyond to help you, I would highly recommend him to everyone. Thank you for all your help. More

Service Josh Smith took my call, instructed specific time, gave accurate estimate , provided a loaner, followed up promptly with completion and NO recommendat Josh Smith took my call, instructed specific time, gave accurate estimate , provided a loaner, followed up promptly with completion and NO recommendation for additional work. REAL SERVICE, More

Great Experience!!! I just purchased my first car on my own at Mercedes-Benz, Long of Chattanooga. I was extremely pleased with the process of finding my car and purchas I just purchased my first car on my own at Mercedes-Benz, Long of Chattanooga. I was extremely pleased with the process of finding my car and purchasing it. Laura Lynn assisted me with finding my car and she was wonderful to work with!! I would HIGHLY recommend using her. The entire process went smooth and I can say I am extremely pleased with both my new car and the great customer service I received here. I will definitely be using them again in the future. More

Helpful and knowledgeable Derrick Walters was on top of what I wanted. Found the right car for me. Made the process very easy. On a return visit he continued to be patient an Derrick Walters was on top of what I wanted. Found the right car for me. Made the process very easy. On a return visit he continued to be patient and helpful in walking me through all the features of the car. More

Love my Mercedes I highly recommend this dealership and the salesman Neil. He has gone above and beyond to make sure I was completely satisfied with my purchase. He is I highly recommend this dealership and the salesman Neil. He has gone above and beyond to make sure I was completely satisfied with my purchase. He is one of the best salesman I have ever encountered in all my years of purchasing automobiles. Neil took it upon himself to be sure that everything I needed and wanted was taken care of. I can highly recommend Neil if you are looking to buy a new Mercedes. He will take good care of you and continue to take care of you as long as you own your car. Neil is a man of his word and will treat you fairly and always has a smile on his face when he sees you. Neil even went as far as to give me a nice gift from their gift shop for my making several trips to have some minor paint work done. You couldn't ask for a better salesman. When I went in today to get the final paint work done, Neil and Phil were doing everything they could to see that I got top quality service. I love my Mercedes and will be a loyal customer for years to come. This dealership has always treated both my husband and I with kindness and always go out of their way to make sure we are satisfied with their service on both our automobiles. I am highly impressed with this dealership, salespeople, and their service department. More

Mercedes Neil was terrific! He got us a great price for our car. We were very pleased with our experience at Long and will go back when it's time for another c Neil was terrific! He got us a great price for our car. We were very pleased with our experience at Long and will go back when it's time for another car. More

Service I took My GL450 to have it service, as usual the customer service and overall friendliness was wonderful!!! Mary Beth always treats her customers wit I took My GL450 to have it service, as usual the customer service and overall friendliness was wonderful!!! Mary Beth always treats her customers with the upmost respect. More

Mr. White I recently just purchased my third Mercedes from Long, Perry Carr usually helps me, he's always very helpful. I appreciate his hard to work to help ma I recently just purchased my third Mercedes from Long, Perry Carr usually helps me, he's always very helpful. I appreciate his hard to work to help make sure I find the perfect car. I recommend stopping by and seeing Perry. More

The experience of purchasing a new car at Long Mercedes I've been a Mercedes Benz owner since 1998 and every year the quality of service and care I receive from Long Mercedes of Chattanooga gets better and I've been a Mercedes Benz owner since 1998 and every year the quality of service and care I receive from Long Mercedes of Chattanooga gets better and better! I feel like I'm part of the family and every need I have is always met! I wouldn't go anywhere else. I recently purchased a 2014 Mercedes and am extremely happy with it! More