Mercedes-Benz at Long of Chattanooga

Excellent service Always treated with great customer service. They remember you and have reasonable recommendations for your car's needs. I feel safe with their service Always treated with great customer service. They remember you and have reasonable recommendations for your car's needs. I feel safe with their service department. More

Derrick Walters We actually went to Dealer for a recall on our Mercedes for a re-call repair. In waiting for our repair, Derrick greeted us, and we talked above the We actually went to Dealer for a recall on our Mercedes for a re-call repair. In waiting for our repair, Derrick greeted us, and we talked above the features on the newer Mercedes. Derrick's descriptions and detailed knowledge of the features we had asked about was impressive. He brought several vehicles for us to look at and explained, in detail, the differences, improvements, and new features in both the 2015 & 2016 models, This was enough to make me decide to purchase the new vehicle. More

Great service Traveling from AL to Ohio had a front end problem. Pulled into dealership @ 8 am and out by 12:30 with a strut replaced as well as compressor.. Servic Traveling from AL to Ohio had a front end problem. Pulled into dealership @ 8 am and out by 12:30 with a strut replaced as well as compressor.. Service could not have been kinder or more professional in helping us. More

Awe Inspiring There is customer service and there is mind blowing customer service. Long Mercedes has a fan for life! They worked with me long distance, I am in NY There is customer service and there is mind blowing customer service. Long Mercedes has a fan for life! They worked with me long distance, I am in NY, they offered the lowest price and when all other options failed, they flew a technician to pick up my car and deliver it to my driveway. That is above and beyond! More

great service This dealership has reliable and great quality service. It is pricey but you get what you pay for. It gives me peace of mind to know that my car has This dealership has reliable and great quality service. It is pricey but you get what you pay for. It gives me peace of mind to know that my car has been serviced here because I know the work is completed the right way. I know that I won't have any problems on the road later. I definitely recommend their service center. More

The best! ypu all have one a new customer, service agent Josh was the best an Brent McClung the nicest young man an excellent service tech. Thank you Stafford ypu all have one a new customer, service agent Josh was the best an Brent McClung the nicest young man an excellent service tech. Thank you Stafford Rastall More

leased a new mercedes 250 great dealer & great managers thay treat you like a customer is supposed to be treated will defnitly buy from again thank you derrick & phil & Carlos great dealer & great managers thay treat you like a customer is supposed to be treated will defnitly buy from again thank you derrick & phil & Carlos More

Super friendly Great customer service, Derrick went out of his way to make my visit pleasant witht a big smile, accommodate my needs and never says no to my requests Great customer service, Derrick went out of his way to make my visit pleasant witht a big smile, accommodate my needs and never says no to my requests . He brought my new car to my school and delivered my old car to my house washed :) More

Great Job!!! I am a little surprised but happy owner of a Mercedes. Derrick and Marcos were great in finding exactly what I wanted. I would strongly recommend th I am a little surprised but happy owner of a Mercedes. Derrick and Marcos were great in finding exactly what I wanted. I would strongly recommend them! More

CAR BUYING EXPERIENCE I TOLD MARCOS PEREZ DURING OUR TALKS (AT THE ONSET OF OUR NEGOTIATIONS).'"I'D RATHER HAVE MY KNEES DRAINED THEN BUY A CAR!" BOTH MARCOS AND DALE HOL I TOLD MARCOS PEREZ DURING OUR TALKS (AT THE ONSET OF OUR NEGOTIATIONS).'"I'D RATHER HAVE MY KNEES DRAINED THEN BUY A CAR!" BOTH MARCOS AND DALE HOLMES MADE OUR TRANSACTION ONE OF THE BEST CAR BUYING EXPERIENCES EVER. PLZ. THANK BOTH GENTLEMEN FOR THEIR PROFESSIONALISM AND COURTESY...WHEN I BUY ANOTHER MB, IT WILL BE AT LONG. CHUCK CATTERTON More