
Mercedes-Benz at Long of Chattanooga
Chattanooga, TN
Filter Reviews by Keyword
By Type
1,035 Reviews of Mercedes-Benz at Long of Chattanooga
Good buying experience We had an excellent time purchasing a car. Derrick Walters was great. Went to Several different dealers. Helen and Derrick took the time to listen t We had an excellent time purchasing a car. Derrick Walters was great. Went to Several different dealers. Helen and Derrick took the time to listen to it. Everyone at Long of Chattanooga was great. More
Excellent Experience I purchased a new 2018 Mercedes-Benz GLA 250 4 Matic today through Perry Carr! The experience was excellent as usual! This purchase was my tenth Merce I purchased a new 2018 Mercedes-Benz GLA 250 4 Matic today through Perry Carr! The experience was excellent as usual! This purchase was my tenth Mercedes that I have purchase from Long, through Perry. I highly recommend both Long Mercedes as an excellent dealership and Perry Carr as an outstanding and most helpful sales representative. Their sales manager, Phillip, and finance manger, Sissy, are excellent, as well. Thank you again, Long Mercedes and Perry Carr!!! I will be back in the near future! Also, let me say that the service department is outstanding. David Rhea, service agent, has always taken excellent care with all of my Mercedes. Peter is the service manager, and he has always been very helpful with service decisions that I have had. You cannot go wrong with Long! Highly recommended! More
Great experience I must say, this dealership made it extremely easy to buy/lease a car. They were so cooperative and found the vehicle we wanted and at the price point I must say, this dealership made it extremely easy to buy/lease a car. They were so cooperative and found the vehicle we wanted and at the price point we were looking for. Thanks! More
Mercedes GL550 We just bought a used GL 550 from Neil and it was a great experience and an even better vehicle! I would recommend Neil and this dealership to anyone We just bought a used GL 550 from Neil and it was a great experience and an even better vehicle! I would recommend Neil and this dealership to anyone More
New car purchase I visited the dealership with a specific model in mind. They were able to find and ship it to Chattanooga within 3 days. Very helpful staff. I visited the dealership with a specific model in mind. They were able to find and ship it to Chattanooga within 3 days. Very helpful staff. More
Loving My Benz My experience was wonderful!!!! James Odom was very helpful and very professional!!!!! He listen to me as I describe what I wanted in a car and he f My experience was wonderful!!!! James Odom was very helpful and very professional!!!!! He listen to me as I describe what I wanted in a car and he found it and some!! I was very impressed with him, he was not pushy or overagressive he was very professional!!!! Thank you James Odom for helping me purchase my Benz!!!!! More
Best customer service! Excellent team! Very professional!! I had the best experience with long of Chattanooga! The sales team went over and beyond to make sure I got in my first Mercedes Benz! I highly recomm I had the best experience with long of Chattanooga! The sales team went over and beyond to make sure I got in my first Mercedes Benz! I highly recommend Long of Chattanooga, I see why it's the #1 dealership in Chattanooga!! Please ask for Mr James Odom, who will kindly give you his u divided attention and who is also dedicated to making sure you get the car you want!! Thanks James Odom! More
Repeat Customer I have come to this dealership for the last 8 yrs and I have always come to Neil and every time I get amazing service. He always takes great care of m I have come to this dealership for the last 8 yrs and I have always come to Neil and every time I get amazing service. He always takes great care of me and my family, from making us comfortable in the dealership to having the cars detailed and serviced well. I never have to worry about having great service with him and making a sale nice and smooth...love this dealership! More
Hard decision Recently purchased our very first Mercedes Benz and thrilled with our decision. There are so many nice cars to choose from but we're learning that th Recently purchased our very first Mercedes Benz and thrilled with our decision. There are so many nice cars to choose from but we're learning that there's nothing like a Mercedes Benz. Thank you James for all your knowledge and kindness. More
Roadside Assistance and tire replacement I had a road hazard puncture on my 1 year old GLE 450. Roadside Assistance was there in 20 minutes. Fortunately I bought tire and wheel insurance when I had a road hazard puncture on my 1 year old GLE 450. Roadside Assistance was there in 20 minutes. Fortunately I bought tire and wheel insurance when I purchased the vehicle so Long replaced the tire at no charge. The Service Rep, Josh, did a great job taking care of everything. More