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Mercedes-Benz at Long of Chattanooga
Chattanooga, TN
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1,026 Reviews of Mercedes-Benz at Long of Chattanooga
This is the 2nd car we have got from long They have good service center and all staff very helpfull. Will send friends they will have a awesome experience. We had a very good experience with a They have good service center and all staff very helpfull. Will send friends they will have a awesome experience. We had a very good experience with all the Employees. More
Found our car! The color and options selection we wanted was not on the lot. They followed available inventories and brought our new Mercedes Benz GLC 300 all the wa The color and options selection we wanted was not on the lot. They followed available inventories and brought our new Mercedes Benz GLC 300 all the way from Texas! Thank you Long of Chattanooga! More
Neil was awesome! The car is a classic! It was a stellar experience to take a test drive on curvy roads with Neil! He was very knowledgeable, friendly, and fair with negotiation. We purchase It was a stellar experience to take a test drive on curvy roads with Neil! He was very knowledgeable, friendly, and fair with negotiation. We purchased a 2 year old certified Mercedes E350 that looks brand new! Neil made a dream come true! More
Awesome experience Neil Sobel was amazing. He made the process of purchasing a new vehicle seamless. I came in for maintenance on a vehicle and I was so happy with his e Neil Sobel was amazing. He made the process of purchasing a new vehicle seamless. I came in for maintenance on a vehicle and I was so happy with his explanation for an upgade that we decided to purchase a new 2018 CLA 250 More
Top Rate IT Service Superman Derrick Walters gave me a thorough 101 lesson in using all of the devices and technology in my new vehicle. He is the best! Superman Derrick Walters gave me a thorough 101 lesson in using all of the devices and technology in my new vehicle. He is the best! More
Great local dealership Derricks was great. We've purchased several cars over the years from Long. We have always had a great experience. We have several friends and family m Derricks was great. We've purchased several cars over the years from Long. We have always had a great experience. We have several friends and family members that have also purchased from Long. The service department is one of the best I've ever been to. They are always ready to help. More
Happy with results Derrick Walters has been part of our Mercedes experience for over 2 years. He is always available by phone or in person to save a problem or answer o Derrick Walters has been part of our Mercedes experience for over 2 years. He is always available by phone or in person to save a problem or answer our questions. He is professional and friendly, and I know he is tries to do the best for us. In our recent visit, we ended by purchasing our leased vehicle. It was not actually the way we planned it, but Derrick presented us with multiple scenarios and we decided to go ahead with the deal. We look forward to working with him the future. More
Excellent service David Rhea and his team are great. They took care of my car and me. He kept me informed of the progress. He worked to make it as cost-effective as David Rhea and his team are great. They took care of my car and me. He kept me informed of the progress. He worked to make it as cost-effective as possible. More
THE BEST!!! Peter in the service department is the best I've EVER experienced in all my years of Mercedes ownership. He and his tech rescued us with a flat on I Peter in the service department is the best I've EVER experienced in all my years of Mercedes ownership. He and his tech rescued us with a flat on I-75 after hours and made sure we had a brand new tire and safe to continue our drive to ATL! I am seriously thinking of driving to Chattanooga for service! It doesn't get any better than these guys! More
Excellent and Expedient Customer Service I am a MB fan through and through. I just bought my 3rd Benz with no pressure from the salesman at all. Mr. Ardis Toney allowed me to take my time t I am a MB fan through and through. I just bought my 3rd Benz with no pressure from the salesman at all. Mr. Ardis Toney allowed me to take my time to make my mind up as to exactly what I wanted. The whole process took less than a few hours and I am as happy as a lark with the customer service that Long Mercedes has shown me and I am looking forward to an everlasting relationship with this dealership. If you want customer satisfaction look up Ardis whenever you visit Long of Chattanooga! More