Mercedes-Benz at Long of Chattanooga

First time Mercedes owner Being treated well at a dealership is a new experience; most are more interested in getting you in and out and service advisers are a notoriously over Being treated well at a dealership is a new experience; most are more interested in getting you in and out and service advisers are a notoriously overworked group of people. Despite a small miscommunication with the online service reservation service, (for which I received many apologies), I received excellent service from both customer service and the S.A. I especially liked the SA being able to take my payment, and not having to walk to a cashier's booth in some distant part of the facility. My car was also cleaned thoroughly after the service, which is a very nice touch. More

Buying a car We enjoyed the people working at Long. They have courteous, knowledgeable, and helpful people at all points. This is from maintenance, parts, financin We enjoyed the people working at Long. They have courteous, knowledgeable, and helpful people at all points. This is from maintenance, parts, financing, and sales. The salesmen are particularly good. More

great experence Neil is the best salesmen never a hassle love to buy car from Neil love the new benz. Will get Mercedes from Neil sobel for sure Neil is the best salesmen never a hassle love to buy car from Neil love the new benz. Will get Mercedes from Neil sobel for sure More

Great customer service with Neil Sobel Had a great experience with my car purchase. Neil Sobel was great to work with and made the experience quick simple and smooth! Would highly recomme Had a great experience with my car purchase. Neil Sobel was great to work with and made the experience quick simple and smooth! Would highly recommend to anyone More

Happy man Great salesmen and great staff very happy all round will be back to do business with a+neil and mercedes staff will come from rome to get car serviced Great salesmen and great staff very happy all round will be back to do business with a+neil and mercedes staff will come from rome to get car serviced More

First Car Maintenance Called and made a service appointment. The Service Department was on time and very professional. Took great care of my car. I appreciate everything Called and made a service appointment. The Service Department was on time and very professional. Took great care of my car. I appreciate everything that was done to my car. Also, I received a clean car More

Excellent Service Department This dealership's service department provides professional, courteous, and outstanding service. Their techs are top-notch. The tech found the problem This dealership's service department provides professional, courteous, and outstanding service. Their techs are top-notch. The tech found the problem with my car, took care of it and had me on my way within a very reasonable amount of time. The tech was tops. More

Great Experience! My wife and I had a great experience with Derrick Walters at Long of Chattanooga dealership. He was very professional and answered all the questions My wife and I had a great experience with Derrick Walters at Long of Chattanooga dealership. He was very professional and answered all the questions we had before the purchase as well as after the purchase of our S550. More

Super experience ! Came in to get serviced work. I was surprised to find a great deal on a like new CLS 550. One of the most pleasant buying experiences I have ever h Came in to get serviced work. I was surprised to find a great deal on a like new CLS 550. One of the most pleasant buying experiences I have ever had. I highly recommend long Mercedes Of Chattanooga More

Satisfied Buyer I bought a 2015 GLK 350 from Neil Sobel and it was a great experience. The Mercedes is everything we wanted and more. I would recommend the dealership I bought a 2015 GLK 350 from Neil Sobel and it was a great experience. The Mercedes is everything we wanted and more. I would recommend the dealership and Mr. Sobel to anyone who is interested in a great experience and vehicle! More