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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,040 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,040 Reviews of Mercedes-Benz Of Tacoma

September 14, 2023

Sale person was amazing, very warm and knowledgeable. He made buying a car so easy More

by AYOUNG1018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Sep 14, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for the 5-star rating! We're happy to hear that our team provided an amazing car-buying experience here at Mercedes-Benz of Tacoma. We'll see you next time! Enjoy your new ride!

September 14, 2023

We had a quick and pleasant experience. The turnaround time was fast for a service that should have taken several days. Solid communication with flexibility’s tied to my needs. More

by manninglarson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield, Liz Davis, Givanni Signorino
Sep 15, 2023 -

Mercedes-Benz Of Tacoma responded

Hey Manning, we're glad to know you had a quick and pleasant service experience at Mercedes-Benz of Tacoma. Thanks for your review! We'll see you next time. Safe travels!

September 11, 2023

It was a pleasure buying the vehicle there very easy and I believe fare process, my salesperson Cris was very professional Scott the tech was also very good More

by MARKNAUBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Jose Alberto
Sep 12, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you, Mark! Here at Mercedes-Benz Of Tacoma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

September 08, 2023

The dealership did not complete the task that we had ask to be done. Poor over all service More

by BSKLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Sep 14, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

September 07, 2023

Ana did a great job taking care of everything when I was buying my EQS. I recommend a Mercedes Benz of Tacoma 100%. More

by E.AZITA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil Zakhrabov, Anaahad Kaur
Sep 07, 2023 -

Mercedes-Benz Of Tacoma responded

Hey Azita, we're glad to know that Ana provided you with a great Mercedes-Benz EQS purchase experience at Mercedes-Benz of Tacoma. Thank you for choosing and recommending us! Have a great ride

September 07, 2023

The dealer gets the job done. I am pleased with the work done on my Mercedes. I like to thank the service representatives. More

by ajnes007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna
Sep 07, 2023 -

Mercedes-Benz Of Tacoma responded

We're glad to know you were pleased with the service on your vehicle at our dealership. Your kind words about our representatives are much appreciated! Thanks for choosing Mercedes-Benz of Tacoma.

September 07, 2023

My initial visit was to have the AdBlue added to my car. I met with Giovani (sp?) and he was EXTREMELY helpful in getting that issue resolved. I let him know that I wanted to bring it in for a B-service. More

by B.HOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Givanni Signorino
Sep 08, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

September 03, 2023

Customer service was great. Shuttle was provided but Lyft and loaner could have been set up. More

by MIMIBASS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Monica Saechao
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

September 02, 2023

Needs to pay attention to detail from servicemen. Have had to return for things that should have been handled properly the first time More

by carolhartwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Luke Stansfield
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Carol, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

September 02, 2023

Awesome People, Awesome Service, and Awesome cars. Everything was top notch Great experience I Highly recommend More

by 1STEELHEAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Jordan Delong, Emil Zakhrabov
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

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