Mercedes-Benz Of Tacoma

short visit The service call was for a takata airbag recall. It was seamless from start to finish. Good job! This was a first but highly satisfactory visit to The service call was for a takata airbag recall. It was seamless from start to finish. Good job! This was a first but highly satisfactory visit to Larson Mercedes, but won't be the last. More

timely, easy friendly I came in for an air bag recall. From start to finish this service department was easy to work with, They got my repair done in less time than they I came in for an air bag recall. From start to finish this service department was easy to work with, They got my repair done in less time than they predicted. My only complaint might be that I was nervous about where to leave the vehicle while I checked in. I didn't like driving my big RV through the new car lot (!) and not having a clear entrance area or place to leave the vehicle. However, to all worked out ok. And they parked it in a good place and direction for me to be bale to leave after the service was complete. More

Nothingness Terrible experience! Poor service! Management was not helpful! I told them the reason why I turned my car in; their diagnostics say the same thing wi Terrible experience! Poor service! Management was not helpful! I told them the reason why I turned my car in; their diagnostics say the same thing without fixing they problem they charged me about $300. If water is getting inside my car, it should not be my fault. This should be related to the manufacture. I am very unhappy with this. More

Friendly staff, coffee offered upon arrival! Oscar greeted me and had all of my service details ready to go! And Justin, my sales associate stopped to say hello and see how I was enjoying my car! Exc greeted me and had all of my service details ready to go! And Justin, my sales associate stopped to say hello and see how I was enjoying my car! Excellent service! More

50K mile checkup I made thew appointment requesting a 50K mile service, instead I scheduled for different checkup, which was corrected when I checked in. however the I made thew appointment requesting a 50K mile service, instead I scheduled for different checkup, which was corrected when I checked in. however the 50 K mile checkup was 2 hours longer. The service dept did a great job completing the 50K service and i was not kept waiting. I am returning tomorrow 1-30-2020 to complete a service recall that will take 6 hours. Thank you. Mario DiPasquale More

Outstanding experience as usual with this dealership! Cali was very patient and professional..listened to us and made the whole experience stress free! I will be recommending this dealership to all. Well Cali was very patient and professional..listened to us and made the whole experience stress free! I will be recommending this dealership to all. Well done More

A+ service. Jason was very helpful, friendly and nice. Couldn’t ask for a better service advisor. Answered and explained everything where I wasn’t worried Couldn’t ask for a better service advisor. Answered and explained everything where I wasn’t worried More

Everyone was very helpful to us during the buying process from sales department to the service department. I go the extra mile after purchase to ensure you are satisfied. from sales department to the service department. I go the extra mile after purchase to ensure you are satisfied. More

Incredibly welcoming staff and seamless sales process! I recently purchased a pre-owner g-class in excellent condition and Chris Lee was my sales professional. I had been eyeing these cars for years and fin recently purchased a pre-owner g-class in excellent condition and Chris Lee was my sales professional. I had been eyeing these cars for years and finally decided to at least go test drive it (but I really knew that I wanted it). They weren’t pushy, and I thought about purchasing the vehicle overnight, and came back the next day. What really sold me on it is the lifetime guarantee at just Mercedes of Tacoma. I felt good about making a big purchase knowing I was in good hands. More

Always good service I have had our Sprinter (RV conversion) serviced By Mercedes-Benz of Tacoma several times. They are always ready for me when I arrive for my appointm I have had our Sprinter (RV conversion) serviced By Mercedes-Benz of Tacoma several times. They are always ready for me when I arrive for my appointment, complete the service on time, and leave the coach in very clean condition. I am not used to this level of good service at other automobile dealers I have worked with in the past. The waiting room is also a good place to spend time in while waiting. More