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McRee Ford, Inc.
Dickinson, TX
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332 Reviews of McRee Ford, Inc.
I recently visited the service department to obtain an estimate. Misa Jelic offered to go out in the pouring rain to move my truck under the porte-cochère. She offered as I deliberated at the door with estimate. Misa Jelic offered to go out in the pouring rain to move my truck under the porte-cochère. She offered as I deliberated at the door with no umbrella. And, she was actually helping someone else at the time. I didn’t let her, but, I really appreciated her thoughtfulness. More
My 2018 ford f-150 power stroke both headlights cracked from inside out took it to McRee they said that rocks hit them no impact point had to get ford service involved for help because McRee would not help from inside out took it to McRee they said that rocks hit them no impact point had to get ford service involved for help because McRee would not help cost me 300.00 out pocket for something out of my control try to get a hold someone there are to even call you back all you hear that they are short handed because most of the employees are out with covid from the owner to service manger I guess its time to say good bye to my ford try a new brand vehicle been with ford for ever but not happy with the out come. More
I went to order a replacement driver side mirror and everything that could go wrong did go wrong. I told the gentleman in the parts department that I had a 2019 Ford F-250 and I needed to replace the 2 everything that could go wrong did go wrong. I told the gentleman in the parts department that I had a 2019 Ford F-250 and I needed to replace the 2 mirrors, plastic guard and the light underneath. What he order me after I gave him my vin # multiple times was the big mirror for the driver and passenger side, the plastic guard for the passenger side and he forgot to add on the light underneath. So after one trip going up there and getting my parts I realized when I got back home that he ordered the wrong parts I called and told him what happened he didn’t apologize just told me to come back and he could order me the right parts. Go back return and order the right parts and then realized that the plastic guard needed to be painted, after getting it painted they painted it the wrong color. When I go back to pick up the “right parts” he just order I realized when he hands it to me that it’s the wrong part again, again no apology turns the computer screen to show me what he is ordering and we finally got that right. Still waiting on them to paint it the right color. Just extremely unsatisfied and definitely will be using a different Ford dealership. Would not recommend at all. More
I have bought several vehicles and each and every time it has been a pleasure doing business with you guys. Always quick, easy and very fair. has been a pleasure doing business with you guys. Always quick, easy and very fair. More
Great experience. Jay worked hard to find us the best deal. The finance department was friendly and knowledgeable. Purchasing a car just takes to long. deal. The finance department was friendly and knowledgeable. Purchasing a car just takes to long. More
Steve worked hard to get the vehicle we wanted in a timely fashion.. He was very thorough during handover of the vehicle. I highly recommend them. timely fashion.. He was very thorough during handover of the vehicle. I highly recommend them. More
I am happy with the truck I bought and I think the price was very reasonable. My trade in value was also very good. The salesman, “Mo” was friendly and helpful. it’s unfortunate that I live so far away or I was very reasonable. My trade in value was also very good. The salesman, “Mo” was friendly and helpful. it’s unfortunate that I live so far away or I’d buy from them again. More
We have bought 5 vehicles from McRee and have always received great service. The one I bought on Saturday was no exception. Great dealership and great people to work with. received great service. The one I bought on Saturday was no exception. Great dealership and great people to work with. More
My experience with service has been aweful. Put my SUV in shop some time ago and they kept my vehicle for 2 weeks for minor repair. My husband had to wait 3 weeks to put in his F250 in shop. He put in their shop some time ago and they kept my vehicle for 2 weeks for minor repair. My husband had to wait 3 weeks to put in his F250 in shop. He put in their shop and waited two weeks and called for update. They still had not touched it!!!!! It has been in the shop for 3 weeks. Total of 6 weeks just trying to get service. Very frustrated More