McRee Ford, Inc.
Dickinson, TX
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326 Reviews of McRee Ford, Inc.
Lisa Requenes helped me and husband buy our vehicles and it was a very smooth process. My daughter has bought her last 2 vehicles from McRee. We will come back it was a very smooth process. My daughter has bought her last 2 vehicles from McRee. We will come back More
I liked that McRee puts prices on their used vehicles. I like that there is no pressure to buy. The receptionist was very friendly and helpful. David our first sales person was very helpful and courteous. I like that there is no pressure to buy. The receptionist was very friendly and helpful. David our first sales person was very helpful and courteous. Unfortunately the first vehicle we were interested in was sold after we left. David told us someone else was interested in it but we didn’t listen. So I asked him to look for an Explorer Limited. I went on line and found one myself and called him to tell him we would be in that night. He had already left to go to the doctor and he would have Bert another sales person to call us. Bert called and said he would have the vehicle ready when we arrived. It was ready and we test drive it. We agreed we wanted the Explorer and when we arrived back at McRee I went in and told Bert that we wanted it. Bert walked to the managers desk, came back with a buyers order and handed it to me. I asked if we were going to negotiate and he said they may come down $1000 but the vehicle was so new in their inventory that it hadn’t been though service yet. They would hold it for us and contact us when they were ready to close. When we finally came back Bert took us to meet Brian in finance. Brian showed us a bunch of options and none were acceptable. Bert said our credit union had an offer but we needed to put $5800 down. So we told Brian we wanted to use ACU but we had to have GAP because that is what saved us on the last vehicle we totaled. So we closed on the vehicle, signed all the paperwork and drove off. That was on Aug. 27th. Today the 29th I received a call from Bert saying that GAP wasn’t included in our contract. Be good news is that we purchased for less than market value. Switch isn’t true, we bought down the market value. I asked him what happens when it isn’t below market value? He said we can get GAP through ACU. I feel we were misled, I will be talking to a lawyer. More
I have purchase my last 3 pickups from McRee…. Great staff from the front desk, to the sales team , and parts and service. Loaners for owners is a great service for customers. Friendly, courteou Great staff from the front desk, to the sales team , and parts and service. Loaners for owners is a great service for customers. Friendly, courteous, and they never pressure you into services you aren’t interested in. More
We experienced great service at McRee during our purchase of a new Ford. Jeff and Mohammed from sales were very helpful. And Buck from finance made it a smooth experience. of a new Ford. Jeff and Mohammed from sales were very helpful. And Buck from finance made it a smooth experience. More
Excellent customer service. .. highly recommend...great overall experience... salesman very knowledgeable & walked me through features after purchase. Salesman (Kelly kaias) .. highly recommend...great overall experience... salesman very knowledgeable & walked me through features after purchase. Salesman (Kelly kaias) More