McRee Ford, Inc.
Dickinson, TX
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326 Reviews of McRee Ford, Inc.
After I left a previous review about the poor service I received last time Paul Tamkin reached out to me to ask some questions about my experience. He apologized about what happened said he was going to ta received last time Paul Tamkin reached out to me to ask some questions about my experience. He apologized about what happened said he was going to talk to the managers to see what they could do however I never heard anything back and it’s been over 3 weeks. Very unfortunate and extremely unsatisfied. More
So much for their multi-point checklist before releasing the vehicle.....I found the spare tire to be flat before driving off and yet the service dept. claims it was checked. This is simply some uncaring, u the vehicle.....I found the spare tire to be flat before driving off and yet the service dept. claims it was checked. This is simply some uncaring, untrained service personnel moving a piece of paper to make it look good. Their response to my online request for obtaining another key (since only one was supplied) and after almost 1 day is NONE! This was a cash sale and the sales rep., Matt was efficient and easy to work with. The actual sale process was smooth and stress free! More
What a great experience. Everyone was very friendly and helpful. This is the second vehicle that I have purchased from Mohammad and it is a pleasure to work with him. Oscar in Finance was very friendly and helpful. This is the second vehicle that I have purchased from Mohammad and it is a pleasure to work with him. Oscar in Finance was very friendly and helpful too. More
I recently visited the service department to obtain an estimate. Misa Jelic offered to go out in the pouring rain to move my truck under the porte-cochère. She offered as I deliberated at the door with estimate. Misa Jelic offered to go out in the pouring rain to move my truck under the porte-cochère. She offered as I deliberated at the door with no umbrella. And, she was actually helping someone else at the time. I didn’t let her, but, I really appreciated her thoughtfulness. More
My 2018 ford f-150 power stroke both headlights cracked from inside out took it to McRee they said that rocks hit them no impact point had to get ford service involved for help because McRee would not help from inside out took it to McRee they said that rocks hit them no impact point had to get ford service involved for help because McRee would not help cost me 300.00 out pocket for something out of my control try to get a hold someone there are to even call you back all you hear that they are short handed because most of the employees are out with covid from the owner to service manger I guess its time to say good bye to my ford try a new brand vehicle been with ford for ever but not happy with the out come. More
I went to order a replacement driver side mirror and everything that could go wrong did go wrong. I told the gentleman in the parts department that I had a 2019 Ford F-250 and I needed to replace the 2 everything that could go wrong did go wrong. I told the gentleman in the parts department that I had a 2019 Ford F-250 and I needed to replace the 2 mirrors, plastic guard and the light underneath. What he order me after I gave him my vin # multiple times was the big mirror for the driver and passenger side, the plastic guard for the passenger side and he forgot to add on the light underneath. So after one trip going up there and getting my parts I realized when I got back home that he ordered the wrong parts I called and told him what happened he didn’t apologize just told me to come back and he could order me the right parts. Go back return and order the right parts and then realized that the plastic guard needed to be painted, after getting it painted they painted it the wrong color. When I go back to pick up the “right parts” he just order I realized when he hands it to me that it’s the wrong part again, again no apology turns the computer screen to show me what he is ordering and we finally got that right. Still waiting on them to paint it the right color. Just extremely unsatisfied and definitely will be using a different Ford dealership. Would not recommend at all. More
I have bought several vehicles and each and every time it has been a pleasure doing business with you guys. Always quick, easy and very fair. has been a pleasure doing business with you guys. Always quick, easy and very fair. More
Great experience. Jay worked hard to find us the best deal. The finance department was friendly and knowledgeable. Purchasing a car just takes to long. deal. The finance department was friendly and knowledgeable. Purchasing a car just takes to long. More
Steve worked hard to get the vehicle we wanted in a timely fashion.. He was very thorough during handover of the vehicle. I highly recommend them. timely fashion.. He was very thorough during handover of the vehicle. I highly recommend them. More