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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

August 29, 2018

New BMW! Was running late to my encore appt with Angel the genius here. She informed me to drive safe and did an excellent job with answering all my questions More

by Hzhang10086
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Jin
Aug 29, 2018 -

McKenna BMW responded

Hi Henry, Thanks for sharing your recent 5 star Encore experience with Angel here at McKenna BMW! We're pleased to read your review, and we'd like to congratulate you on your new BMW 530e. Thanks for being a part of the McKenna Family, and we look forward to seeing you in our store anytime in the future!!

August 27, 2018

2nd Visit This review is for the BMW Genius Daniel and Omar!! Daniel was very helpful on explaining my 530e once again when he invited me back in for a "Encore" More

by Jamie Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Zyout, Daniel Solis
Aug 27, 2018 -

McKenna BMW responded

Hi Jamie, Thanks for sharing your recent 5 star Encore experience with Daniel here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new 530e. Thanks for being a part of the McKenna Family, and we'll make sure Omar sees this review as well. Enjoy every mile ahead in your Ultimate Driving Machine!

August 25, 2018

Well deserved I came in with questions about my car because I honestly don't understand how to use it. I hated my X5 40e because I was suppose to order a Tesla Mode More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Aug 25, 2018 -

McKenna BMW responded

Hi Angie, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're very pleased to read about your time with Arthur, and we'd like to thank you for being a part of the McKenna Family! We're here for you anytime in the future, and we trust you'll truly enjoy every mile ahead in your Ultimate Driving Machine!

August 25, 2018

Service with my x3 Picked the car up from service and Claudia did an amazing job from beginning to end. This has been the best experience that I've had servicing my BMW. More

by Peter Ling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto, Claudia Ramirez
Aug 26, 2018 -

McKenna BMW responded

Hi Peter, Thanks for sharing your recent 5 star experience with both Claudia and Arthur here at McKenna BMW! We're quite pleased to read your review, and we'd like to thank you for being a part of the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine!

August 23, 2018

Great Experience Dealership was awesome. Angel Jin was very nice and gave us an detailed overview of the BMW car we bought. She explained how the car works. Stanley ga More

by ayang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Jin, Stanley Huang
Aug 24, 2018 -

McKenna BMW responded

Hi Alan, thanks for sharing your recent 5 star experience with both Angel and Stanley here at McKenna BMW! We're quite pleased to read your kind review, and we'd like to congratulate you on your new BMW, and welcome you to the McKenna Family. Enjoy every mile ahead in your Ultimate Driving Machine!

August 22, 2018

Smart Arthur We just bought a 330e at McKenna BMW and we got a good deal. I appreciated Arthur, who's BMW Genius at McKenna BMW, served us as respect as excellent More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Aug 24, 2018 -

McKenna BMW responded

Hi Lina, thanks for sharing you and your families recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new 330e! Welcome to the McKenna Family, and we're here for you anytime in the future for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

August 22, 2018

Good Service BUT I was satisfied with the attention I receive from Mike, the car was serviced promptly. But when I picked up my car on Saturday, my wife and I were in More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike-Service Advisor
Aug 24, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent positive service experience with Mike here at South Bay BMW! We're terribly displeased however to read about how your interest in the new X5 was treated by our sales staff. So we can show you how we strive to treat every customer experience do you mind sending us an email directly? We look forward to hearing from you and learning from this experience. customerservice@mckennacars.com

August 20, 2018

Great team Corry and Arthur are a great team! Helped my wife and I pick out our brand new X3. Good transitions and they both helped us find the right car with th More

by Cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Aug 24, 2018 -

McKenna BMW responded

Hello, and thanks for sharing you and your wife's recent 5 star experience with Arthur and Corry here at McKenna BMW! We're pleased to read your review, and we'd like to congratulate you both on your new BMW X3! Welcome to the McKenna Family, and we trust you're already enjoying every mile ahead in your Ultimate Driving Machine!

August 19, 2018

Vehicle service From day one McKenna has provided the best customer service I have ever experienced from purchasing my vehicle to getting it serviced. I would defini More

by Issaf30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephaun Marshall- Newman, Robert Sayasit
Aug 19, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your continued 5 star experience with both Stephaun and Robert here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for being a part of the McKenna Family! Enjoy every mile ahead in your Ultimate Driving Machine!

August 19, 2018

Learn learn learn! I came to learn about my car and I did exactly that! There were so many things that I had no idea that the car did. It was all very impressive and Art More

by Erwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Aug 19, 2018 -

McKenna BMW responded

Hi Erwin, Thanks for sharing your recent 5 star Encore experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new Ultimate Driving Machine! Enjoy every mile ahead, and thanks for being a part of the McKenna Family!

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