McKenna BMW
Norwalk, CA
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632 Reviews of McKenna BMW
Great customer service! I was very pleased with my first visit to McKenna BMW Service! I recently moved to the area and needed to have routine service. Everything was so conv I was very pleased with my first visit to McKenna BMW Service! I recently moved to the area and needed to have routine service. Everything was so convenient at McKenna. I booked the appointment online. Daniel, the service advisor, was there ready to help me when I arrived. He helped me to arrange transportation and my my car was ready in a very timely manner. I can’t thank him enough for making my first visit awesome! More
Great work Came here with my son and daughter in law. They were looking for a certified preowned 3series. Arthur Szeto was the genius guy that helped us. He was Came here with my son and daughter in law. They were looking for a certified preowned 3series. Arthur Szeto was the genius guy that helped us. He was awesome he listened to all of us and what we were looking for and worked hard to make everything work to put them in the vehicle they fell in love with. Great work. More
Service for my 2017 i3 Very positive experience. From the time I drove in to the time I picked up my car, the service was outstanding. Daniel Saldana was excellent and was v Very positive experience. From the time I drove in to the time I picked up my car, the service was outstanding. Daniel Saldana was excellent and was very regular in his communication while my car was in the dealership. I was provided with a loaner car during the 3 day period and the process was very easy. My car was ready to be picked up when I got there and was washed and clean and I was out of the dealership within 15 minutes. Great experience!! Thanks to Daniel Saldana and all others More
Great Service McKenna BMW service department is among the best I've been to. They are always ready to help, and always do an excellent job. I would recommend McKe McKenna BMW service department is among the best I've been to. They are always ready to help, and always do an excellent job. I would recommend McKenna BMW Service department to anyone!! More
Asset! Arthur has been my genius from beginning of my journey in purchasing a Build your own BMW. He has always been there to answer my questions. Very polit Arthur has been my genius from beginning of my journey in purchasing a Build your own BMW. He has always been there to answer my questions. Very polite and absolutely not pushy at all. I truly believe that Arthur is sterling at what he does best. He accommodates the customer. Thank you Arthur!!! You are a true asset to McKenna BMW!! More
Brilliant guy Great experience at McKenna BMW. Arthur Szeto had a tremendous amount of knowledge about every single car in the showroom. Would definitely come back Great experience at McKenna BMW. Arthur Szeto had a tremendous amount of knowledge about every single car in the showroom. Would definitely come back again! More
Take car for service was not sitisfied Take car for recall and they want you to fix the complete car call to make an appointment for service went I came in no appointment was on the sistem Take car for recall and they want you to fix the complete car call to make an appointment for service went I came in no appointment was on the sistem they tell me will take the repair 2 hours is today’s now I have to ride the bus to work not even offer a loner car or tell you that was going to take longer More
Arthur Had a great experience the first time meeting with Arthur while I purchased my i3. We kept in touch and I went back for the Encore appointment. Now 3 Had a great experience the first time meeting with Arthur while I purchased my i3. We kept in touch and I went back for the Encore appointment. Now 3 months down the line and Arthur is still here walking me through my car over the phone. He is a very good employee. Well deserved review. More
Love the genius program! Tony the genius was very help on the delivery of my new BMW. He kept it very quick and simple because I was in a rush and I appreciated that he respec Tony the genius was very help on the delivery of my new BMW. He kept it very quick and simple because I was in a rush and I appreciated that he respected my time. He also offered to set up another tutorial for a later date when its most convenient for me. Big thank you to Tony! More
Telling all friends and family Corry recently sold me my new BMW X3. I had a short window of time available to make a decision and I required a great deal of care, patience, and sen Corry recently sold me my new BMW X3. I had a short window of time available to make a decision and I required a great deal of care, patience, and sensitivity, but Corry and his crew provided that for me. I left with all smiles. Will recommend to friends and family. More