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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

August 17, 2018

Great customer service! I was very pleased with my first visit to McKenna BMW Service! I recently moved to the area and needed to have routine service. Everything was so conv More

by Deb123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Saldana
Aug 18, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your first 5 star service experience with Daniel here at McKenna BMW! We're thrilled to read your very kind review, and we'd like to welcome you to the area. Thanks for becoming a part of the McKenna Family, and we're here for you anytime in the future for all things BMW. Enjoy every mile ahead in your Ultimate Driving Machine!

August 14, 2018

Great work Came here with my son and daughter in law. They were looking for a certified preowned 3series. Arthur Szeto was the genius guy that helped us. He was More

by HenKo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Aug 17, 2018 -

McKenna BMW responded

Hello Henry, Thanks for sharing your recent 5 star experience with your son, daughter in law, and Arthur here at McKenna BMW! We're thrilled to read about your experience, and we'd like to congratulate them on their 3 Series BMW! Welcome to the McKenna Family!

August 10, 2018

Service for my 2017 i3 Very positive experience. From the time I drove in to the time I picked up my car, the service was outstanding. Daniel Saldana was excellent and was v More

by mmoledina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Saldana
Aug 10, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star service experience with Daniel and the rest of our team here at McKenna BMW! We're beyond thrilled to read your very kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy very mile ahead in your Ultimate Driving Machine!

August 08, 2018

Great Service McKenna BMW service department is among the best I've been to. They are always ready to help, and always do an excellent job. I would recommend McKe More

by Bart Lococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Gomez, Carlos Baires, Daniel Saldana, Ronny Lopez
Aug 10, 2018 -

McKenna BMW responded

Hello Bart, Thanks for sharing your recent 5 star service visit with our team here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy every mile ahead in your Ultimate Driving Machine!

August 08, 2018

Asset! Arthur has been my genius from beginning of my journey in purchasing a Build your own BMW. He has always been there to answer my questions. Very polit More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Aug 10, 2018 -

McKenna BMW responded

Hi Justin, Thanks for sharing your 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new 'build your own' BMW! We trust you're going to enjoy every mile ahead in your Ultimate Driving Machine. Thanks for being a part of the Mckenna Family!

August 08, 2018

Brilliant guy Great experience at McKenna BMW. Arthur Szeto had a tremendous amount of knowledge about every single car in the showroom. Would definitely come back More

by Sam C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Aug 10, 2018 -

McKenna BMW responded

Hi Sam, Thanks for sharing your 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! We trust you're going to enjoy every mile ahead in your Ultimate Driving Machine. Thanks for being a part of the Mckenna Family!

August 03, 2018

Take car for service was not sitisfied Take car for recall and they want you to fix the complete car call to make an appointment for service went I came in no appointment was on the sistem More

by Alfredo1974
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Perez
Aug 04, 2018 -

McKenna BMW responded

Hello Alfredo, We're displeased to read about your recent service visit, and are also a bit confused as well. We do offer loaner cars to customers who make appointments and request they need a loaner, and for other customers who don't make appointments we use Uber so it's seamless for our clients to get to and from work or whoever they need to be. Do you mind sending us an email so we can learn more about your time at our store, and also do everything in our power to turn your experience around? We look forward to hearing from you! customerservice@mckennacars.com

July 31, 2018

Arthur Had a great experience the first time meeting with Arthur while I purchased my i3. We kept in touch and I went back for the Encore appointment. Now 3 More

by L V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Jul 31, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your continued 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we trust you're enjoying every mile ahead in your i3. We're here for you anytime in the future for scheduled service, parts / accessories, and anything else your Ultimate Driving Machine might need!

July 31, 2018

Love the genius program! Tony the genius was very help on the delivery of my new BMW. He kept it very quick and simple because I was in a rush and I appreciated that he respec More

by janjan18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corry, Tony Huynh
Aug 01, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with Tony here at McKenna BMW! We're pleased to read he could share some knowledge regarding your BMW, and we highly recommend that you take him up on the Encore visit! Enjoy the road ahead in your Ultimate Driving Machine!

July 31, 2018

Telling all friends and family Corry recently sold me my new BMW X3. I had a short window of time available to make a decision and I required a great deal of care, patience, and sen More

by lddao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corry, Tony Huynh
Aug 01, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Corry and Tony here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW X3! Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and all things BMW. Enjoy the road ahead in your Ultimate Driving Machine!

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