McKenna BMW
Norwalk, CA
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632 Reviews of McKenna BMW
Fast and excellent service Brought my X3 in for a car wash on Thursday morning and after signing in the car, I went to the coffee shop for a cup of coffee. I chatted with the ve Brought my X3 in for a car wash on Thursday morning and after signing in the car, I went to the coffee shop for a cup of coffee. I chatted with the very nice lady behind the counter for a couple minutes then sat down to enjoy my coffee and wait for the car. The young man who signed me in showed up with my key fob before I finished the coffee and said the car was ready. The coffee was great, the employees were very professional and courteous and the fast service was very much appreciated. Of course it was all part of the complementary service included with every McKenna lease/purchase. What a great team! More
Exceptional Customer Service Tony the product specialist at Mckenna BMW followed up with me a week after my delivery to see how I was enjoying my new 530e! This was a very kind ge Tony the product specialist at Mckenna BMW followed up with me a week after my delivery to see how I was enjoying my new 530e! This was a very kind gesture and he also asked if I had any questions on the vehicle, which in fact I did. He answered some of the questions I had over the phone and then suggested to setup an appointment to bring the car in for a more in depth tutorial. I appreciated this very much and I will be coming back to the dealership shortly! More
Will come back, no hesitation! Leased my 3rd bmw from Mckenna and once again, it was a very easy process. I got the best deal, did not have to wait very long, and I was in and out i Leased my 3rd bmw from Mckenna and once again, it was a very easy process. I got the best deal, did not have to wait very long, and I was in and out immediately! Stanley was great to work with and Tony gave me a quick overview on the new idrive system and I was gone with a new bmw! More
Best Deals! Just leased the new BMW. I had three quotes from other dealers in town already and quote from Byron was my 5th quote. I had to exchange emails back an Just leased the new BMW. I had three quotes from other dealers in town already and quote from Byron was my 5th quote. I had to exchange emails back and forth with the previous three CAs to get better selling price. Emails were exchanged in timely manner with details with Byron. Signed contract and left in a few days. If you want to have the best price and don't want to waste time negotiating go to Mckenna BMW and work with Byron Jackson. More
Encore w/ Product Genius Came back with my i3 for the encore appointment I had with Tony. Tony reached out and invited me back for a second tutorial and it went well because I Came back with my i3 for the encore appointment I had with Tony. Tony reached out and invited me back for a second tutorial and it went well because I had a few questions with my charging cards! After the tutorial, I was able to squeeze in a car wash before I left! I advise everybody to take advantage of the encore program or contact Mckenna bmw to speak to a genius if you have questions! More
An experience that'll bring me back! Went through a few dealerships before I came to mckenna bmw and I'm glad my search for a new car ended here. I was getting weary and I was finally abl Went through a few dealerships before I came to mckenna bmw and I'm glad my search for a new car ended here. I was getting weary and I was finally able to work a deal which didn't take long at all! Farley was great and he helped me through the whole process and got me a spectacular deal! I also went through the car with Tony the product specialist before I took full delivery! Thank you again to everybody at Mckenna BMW More
New car purchased Great and simple process, thank you. Love the new X3, one of the best cars I have purchased. Will definitely work with McKenna for future vehicle purc Great and simple process, thank you. Love the new X3, one of the best cars I have purchased. Will definitely work with McKenna for future vehicle purchases. More
Great service and great deal I just really want to say thank you to Angel Jin. She helped me go over a lot of options. I was just browsing aimlessly at first, but with her help I I just really want to say thank you to Angel Jin. She helped me go over a lot of options. I was just browsing aimlessly at first, but with her help I was able to find a perfect deal for me. She's very patient, helpful and friendly. With her help I was able to end my journey of going to different dealer shop everyday. Five star to the whole experience. More
Excellent Customer Service From start to finish, the team of professionals at Mckenna BMW exceeded all expectations. I leased my prior Bimmer at Nick BMW but when I was looking From start to finish, the team of professionals at Mckenna BMW exceeded all expectations. I leased my prior Bimmer at Nick BMW but when I was looking for a replacement, I checked out other dealers and Mckenna bmw was the most attentive! Omar got me settled with my 330i and Angel Jin helped me to learn all the newer features I have on this new 330i! More
MCKENNA BMW CORRY WAS EASY TO WORK WITH, HE MADE THE WHOLE PROCESS SMOOTH. DANIEL WAS ALSO GREAT IN EXPLAINING MY NEW CAR TO MY WIFE AND I. CORRY WAS EASY TO WORK WITH, HE MADE THE WHOLE PROCESS SMOOTH. DANIEL WAS ALSO GREAT IN EXPLAINING MY NEW CAR TO MY WIFE AND I. More