McGrath Nissan

McGrath Nissan sent over a mailer to my home about a big sale as the dealership is liquidating inventory. There was a contest where we scratched off a piece of their mailer and the mailer came with a car ke sale as the dealership is liquidating inventory. There was a contest where we scratched off a piece of their mailer and the mailer came with a car key that claimed that it can earn us a new car. My father and I, (Manish Sheth, Streamwood), visited with the intent to see what used cars were available, and at what prices. I have been looking for a used car, 2008 or newer, with some luxury features. The salesman that I worked with introduced my farther and I right in the parking lot, sat us down and showed us some cars. One car that I was interested in talking more about was a Maxima for about $28,000. With my trade-in (appx worth $4,500) and a little bargaining from the dealership, my father and I were only hoping to spend around $21,000, never really having the intent to purchase that day, but to just perform some research. Once the salesman sat us down, he had us sign a paper with some figures, the approximate monthly payment, and down payment amounts, etc. I was also asked to provide personal information like SSN, address, occupation, income, etc. I was PROMISED that my credit was not going to be ran, and no loan applications would be made, but simply this information would be reviewed. Once a sales manager returned with some numbers and we went back and forth on price, clearly indicating that we did not intend to buy that day, and that the dealer was giving us a GREAT deal for the car, but was just a little out of budget - the salesman began getting upset and rude and asking why I even asked to talk about a car in this price range, etc. Once our price was not met, we shook hands and agreed to walk away. The salesman joked to throw my used car's keys at me, then followed me out to the parking lot. The salesman then asked me to stop just before I entered my car to leave and indicated..."people from [your] country make it impossible for people like [me] to service them". With the complete shock that the salesman would make such a derogatory and discriminatory comment, I stared and replied why [he] would make this about race, then simply decided to walk into my car. The salesman then proceeded to yell obscenities at me and my father, things that should not be repeated. At this point I returned to the store entrance to find a manager to explain what had happened, but instead of being heard, I was asked to leave the private property otherwise the police would be informed to escort me. Once this horrible day was complete, I received a call from my mortgage broker as I was in the middle of re-financing my home and was told that McGrath Nissan had applied on my behalf for a car loan with over 7 financial institutions, many of which being rejected and resulting in a drop of my credit score by over 60 points. I completely regret ever visiting McGrath Nissan, have asked the dealership to take me off of their mailing list and have been pleading with my broker and lender to allow the refinance to proceed. Everyone should hear this experience to understand what kind of salesman this dealership chooses to employ. More

Great experience with Ryan in sales and then with Keith when I closed the lease deal. Will recomend McGrath to all friends who are car shopping. Keep up the great work. when I closed the lease deal. Will recomend McGrath to all friends who are car shopping. Keep up the great work. More

We were welcomed as soon as we pulled in. Marco Lopez was extremely helpful in helping us choose the right car at the right price. He was friendly, polite, patient, and had our best interest in mind. He defi extremely helpful in helping us choose the right car at the right price. He was friendly, polite, patient, and had our best interest in mind. He definitely made us feel special. Robert Franco was also very welcoming and friendly. He and colleges went out of their way to help us find the absolute best financing for us that they possibly could. Nobody made us feel pressured or obligated to make any purchase, we were extremely satisfied. When we get another car in the near future we will definitely go to McGrath Nissan in Elgin. More

They made extra effort to find the exact car I wanted. They made me feel very comfortable and answered any questions I had. They went above and beyond to be fast, efficient, and friendly!! They made me feel very comfortable and answered any questions I had. They went above and beyond to be fast, efficient, and friendly!! More

Have a very good experience in buying my new car. Maria Meilahn (Agent) was very helpful and Manny Crisostomo (Manager) and the Account Executive who explained in detailed the financing. They see to it tha Meilahn (Agent) was very helpful and Manny Crisostomo (Manager) and the Account Executive who explained in detailed the financing. They see to it that customers were taken care of and will be happy with their new purchase. More

I have purchased five cars from McGrath Nissan and the customer service I experience there is exceptional, hence why I continue to go back. I also go there for all my service needs and wouldn't consider customer service I experience there is exceptional, hence why I continue to go back. I also go there for all my service needs and wouldn't consider going anywhere else. I have always found them to be honest, informing me of what options are truly beneficial and which are nonsense, even if it results in my spending less money. More

I completed the credit application online, and spoke with the salesperson regarding my choice. I was very pleased to see the selections he had to offer me. And was very impressed with the thorough knowledg the salesperson regarding my choice. I was very pleased to see the selections he had to offer me. And was very impressed with the thorough knowledge regarding my vehicle choice. Thank you so much for making my new vehicle purchase such a pleasant experience. More

Excellent Customer Services. They really have every car priced to sell as they say. They matched the price according to the range we were expecting for the same car we wanted rather than suggesting other c priced to sell as they say. They matched the price according to the range we were expecting for the same car we wanted rather than suggesting other cars that would match our price. More

Over the years I have been apart of or actually purchased several new and used vehicles. However, this dealership and sales staff has by far exceeded all expectations. The friendliness and professionalism wa several new and used vehicles. However, this dealership and sales staff has by far exceeded all expectations. The friendliness and professionalism was more than appreciated. It is great to know that we have such a trustworthy and reliable dealership so close to home and we will continue to give them our business because of our great experience. More

After doing my "homework" I looked for quotes from several dealers for a specific Nissan Altima. In the end, McGrath Nissan was wher I purchased the new car because the staff let me but on my ti from several dealers for a specific Nissan Altima. In the end, McGrath Nissan was wher I purchased the new car because the staff let me but on my timeline and not theirs and the price I walked out the door with was amazing. I had recieved many lower quotes online originally but all of those dealers had excuses why I didn't qulaify for that price as I continued to pursue them. Everyone at McGrath worked as a team to make me comfortable and there was never any pressure to buy. Matt was very thorough, knowledgable, and respectful of my time. I don't know If I have ever met a Sales Mgr who has the base of knowledge and experience at selling cars any greater than Manny. You may think you are getting a lower price at other dealers, but do come to McGrath and I assure you that you will not be sorry you did. More