McGrath Nissan
Elgin, IL
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201 Reviews of McGrath Nissan
Everyone at dealership was friendly & helpful. I was called at home a few days after purchase to see if I had any questions or concerns. I might haved saved a couple dollars somewhere else, but the tre called at home a few days after purchase to see if I had any questions or concerns. I might haved saved a couple dollars somewhere else, but the treatment I received at McGrath Nissan more than made up for it. I would definitely recommend this dealership & Marco Lopez to anyone shopping for a new car. More
After a bad experience at another dealership, I called McGrath Nissan and talked with Tony. He was professional, friendly and very accommodating. I went in, he worked my daughter and me on all the request McGrath Nissan and talked with Tony. He was professional, friendly and very accommodating. I went in, he worked my daughter and me on all the requests we had and provided a great deal on the car that she really wanted. I generally despise the car buying experience but this pretty good, quick and painless. The showroom is nice; not pretentious, and the sales guys were all friendly and professional. I highly recommend you call Tony Bochenek if you need a new car! More
I would definitley recommmend McGrath Nissan in Elgin Service dept. I was told by another service dept that I needed both front and back brakes. After bringing my truck to McGrath, I found out I only n Service dept. I was told by another service dept that I needed both front and back brakes. After bringing my truck to McGrath, I found out I only needed front brakes. The rear had 50% life left. I also had mentioned a hight pitch sound when I accelerated so I mentioned this toCindy as well. They discovered the timing chain was off. The other service dept failed to recongize this and told me "that's just the way it is". Because the timing chain required the truck being worked on for longer than 24 hrs, I was offered a service loaner, but more importantly Cindy and Keith contacted me along the way informing me on what was going on with my vehicle. Not only were they honest with work and pricing, they provided great follow up. I never had to wonder what was going on with my vehicle. If you are in the Elgin area and require any automotive work, do yourself a favor and bring your car into McGrath in Elgin. More
Usually the car buying purchase is stressful. McGrath Nissan made me feel at ease and removed any anxiety I had. They were thorough, polite, courteous and always gave me the impression that my best inte Nissan made me feel at ease and removed any anxiety I had. They were thorough, polite, courteous and always gave me the impression that my best interest is what mattered. I WASN'T JUST ANOTHER SALE. Not only did I get a great car at a reasonable price, I know have a new impression on what the car buying exprience should be when dealing with right dealer. More
I have been loyal Nissan Owner for number of years now as I own Nissan Altima and Nissan Quest. Recently, Mcgrath Nissan located in Elgin, IL sent me a letter requesting that my Altima is in high demand in I own Nissan Altima and Nissan Quest. Recently, Mcgrath Nissan located in Elgin, IL sent me a letter requesting that my Altima is in high demand in used car lineup and they are willing to offer me competitive pricing if I made a visit. If nothing works out at least they will offer me is an Oil change with car wash. I was excited with the price tag and wanted to stopby and see if I qualify and get to check out new line up of Altima. I went to dealer and I had forgotten to bring the letter they had sent me. The guys upfront told me don't worry about that and we will take of you. So, they prepared the quote and I took a test drive for some new Nissan lineups. As they gave me the quote but I didn't like the price so I decided not to take the offer. But now the guys were so rude to me and my wife saying that we need the letter for to get the free oil change. What a change in customer service from the time I went in Dealership with positive attitude, they completely flipped 360 and giving me run around for one free oil change. I could not believe how stingy they had behaved with me and could not be treated more disrespectful in my life. I was very disappointed when I talked to the Manager and even General Manager, Keith Kowalczyk. He told me flat that we can't do anything without the letter. As a courtesy, at least they could do is give me a better response than disrespected ill-treatment and run around. I would never visit that dealership again. Also, the customer service they offered since our offer didn't go through could not be any worse. I was very disappointed with their customer service. More
Horrible experience. Felt like I was being attacked. Car salesmen tried to get me to a lease a vehicle when I clearly told him multiple times I was not interested. He however would not leave it alone and sa salesmen tried to get me to a lease a vehicle when I clearly told him multiple times I was not interested. He however would not leave it alone and said "thats not a good enough reason" . Sales manager was arrogant and unfriendly. He basically said that I didnt know what I was talking about when the previous day I received an interest rate over 2 points lower then his. Did not work with you at all. He sat there and lectured me on what other people at other dealerships bought cars for, which I could care less what someone else at some other place bought their car for. Worst car buying experience. I walked out and went to Schaumburg and bought a new car, and received an interest rate over 3 points lower then what Elgin could provide. AVOID this dealership at all costs. More
I live in Omaha Nebraska and found the vehicle I wanted (2011 Mitsubishi Eclipse) on autotrader.com. in June of this year(2012) I callled McGrath Nissan in Elgin, Illinois and talked with Matt. He was ve (2011 Mitsubishi Eclipse) on autotrader.com. in June of this year(2012) I callled McGrath Nissan in Elgin, Illinois and talked with Matt. He was very friendly and helpful. We talked at length about the car since I wouldnt be able to actually see and drive the car in person until I made the long drive from Omaha to Elgin. After telling Matt that I needed to know if there were ANY issues with the car, mechanically or otherwise since I was purchasing the car and driving a very long distance to pick it up. He did tell me that there was a big "gash" on the dash and a few rock chips but other than that, the car was PERFECT! One owner and CLEAN CARFAX!! When I expressed to him that I really wanted a car that was in excellent condition, they fixed the gash on the dash. We negotiated a deal over the phone and soon after drove to Elgin, Illinois from Omaha, Nebraska. After arriving at the dealership, we drove and looked over the car. Everything seemed great. Well, a few months later, after hearing a noise that the car was making, I took it in to a Mitsubishi dealer and they told me that the first owner must have ran over something and damaged the power steering. It was "patched up" with NON FACTORY PARTS. It will cost $1,300 for me to fix!! The dealer said to call McGrath and see if they would do anything to help me out with that (I'm sure they knew this info and did not disclose it to me!!) And since I purchased the car IN GOOD FAITH. I was VERY DISAPPOINTED when the manager I talked with at McGrath very rudely told me that sorry, they would not help with anything. I have purchased many cars over the years but NEVER have been screwed over like this!!!! More
We had a great experience. Marco was very kind and respectfull. I definetly recommend this Dealer. If you need a car, do not waste time, go see Marco Lopez!! respectfull. I definetly recommend this Dealer. If you need a car, do not waste time, go see Marco Lopez!! More
McGrath Nissan sent over a mailer to my home about a big sale as the dealership is liquidating inventory. There was a contest where we scratched off a piece of their mailer and the mailer came with a car ke sale as the dealership is liquidating inventory. There was a contest where we scratched off a piece of their mailer and the mailer came with a car key that claimed that it can earn us a new car. My father and I, (Manish Sheth, Streamwood), visited with the intent to see what used cars were available, and at what prices. I have been looking for a used car, 2008 or newer, with some luxury features. The salesman that I worked with introduced my farther and I right in the parking lot, sat us down and showed us some cars. One car that I was interested in talking more about was a Maxima for about $28,000. With my trade-in (appx worth $4,500) and a little bargaining from the dealership, my father and I were only hoping to spend around $21,000, never really having the intent to purchase that day, but to just perform some research. Once the salesman sat us down, he had us sign a paper with some figures, the approximate monthly payment, and down payment amounts, etc. I was also asked to provide personal information like SSN, address, occupation, income, etc. I was PROMISED that my credit was not going to be ran, and no loan applications would be made, but simply this information would be reviewed. Once a sales manager returned with some numbers and we went back and forth on price, clearly indicating that we did not intend to buy that day, and that the dealer was giving us a GREAT deal for the car, but was just a little out of budget - the salesman began getting upset and rude and asking why I even asked to talk about a car in this price range, etc. Once our price was not met, we shook hands and agreed to walk away. The salesman joked to throw my used car's keys at me, then followed me out to the parking lot. The salesman then asked me to stop just before I entered my car to leave and indicated..."people from [your] country make it impossible for people like [me] to service them". With the complete shock that the salesman would make such a derogatory and discriminatory comment, I stared and replied why [he] would make this about race, then simply decided to walk into my car. The salesman then proceeded to yell obscenities at me and my father, things that should not be repeated. At this point I returned to the store entrance to find a manager to explain what had happened, but instead of being heard, I was asked to leave the private property otherwise the police would be informed to escort me. Once this horrible day was complete, I received a call from my mortgage broker as I was in the middle of re-financing my home and was told that McGrath Nissan had applied on my behalf for a car loan with over 7 financial institutions, many of which being rejected and resulting in a drop of my credit score by over 60 points. I completely regret ever visiting McGrath Nissan, have asked the dealership to take me off of their mailing list and have been pleading with my broker and lender to allow the refinance to proceed. Everyone should hear this experience to understand what kind of salesman this dealership chooses to employ. More
Great experience with Ryan in sales and then with Keith when I closed the lease deal. Will recomend McGrath to all friends who are car shopping. Keep up the great work. when I closed the lease deal. Will recomend McGrath to all friends who are car shopping. Keep up the great work. More