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McGrath Nissan

Elgin, IL

4.9
201 Reviews

945 E. Chicago St

Elgin, IL

60120

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201 Reviews of McGrath Nissan

July 20, 2010

This dealership uses the Bait and Switch technique and outright lies to you. They will tell you anything and then change the story when it comes time to buy. DON'T WASTE YOUR TIME. TRY SCHAUMBURG NISS More

by hateliars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Wickster and the Sales manager
Aug 04, 2010 -

McGrath Nissan responded

I am sorry that this customer feels that way about how they were handled at McGrath Nissan. The salesperson that handled this client was new to the automobile business and unfortunately did not explain the equipment level of the advertised vehicle correctly on the phone, so when they arrived at the store they were upset with the us. I attempted to contact the customer on two separate occasion to rectify the problem that occurred when they came in, however they chose not to respond to my messages. The salesperson has since decided to choose another career path. Scott McGrath

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