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McGrath Kia

Hiawatha, IA

4.4
97 Reviews

1020 North Center Point Road

Hiawatha, IA

52233

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97 Reviews of McGrath Kia

February 07, 2013

I had a monthly payment in mind, and I made it very clear that is where I was comfortable and could go no higher. They kept shooting monthly payments that were 100-150 more than I said I could afford. They More

by a_8403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse
Feb 16, 2013 -

McGrath Kia responded

Hello, We would like to let you know that we did receive your message and we do appreciate you taking the time to post it. It is important for us to hear all feedback and use it to better our business and create and outstanding experience for all customers. We have been in in the automotive business for over 60 years and know that having happy and satisfied customers is important to what we do. Our Pre Owned Vehicle Sales Director, Murphy McGrath, would like to discuss this with you in more detail if you would consider that? Please let us know your name and best way to contact you and he can reach out to you. Or if you prefer you can call him directly at 319-393-3300 ext 4860.

Feb 19, 2013 -

McGrath Kia responded

Hello a_8403, We are checking in to see if you will have time to reach out to Murphy McGrath this week and discuss your concerns? We are really hoping to gather some information so we can investigate this and see what could have been changed or how your frustration could have been prevented. Your concern is very important to us and we would like to help if possible.

Feb 21, 2013 -

a_8403 responded

I actually don't care to speak to anyone from Kia. I would have preferred the salesmen just being honest and saying at that time they didn't have a car that would work for the monthly payment I had in mind. They knew what I was looking for in a car, but instead I spent over 5 hours between 2 different days being taken from dealership to dealership and shown the exact opposite of what I wanted (The cars were absolute garbage and a major downgrade from my car I was looking to trade in). They made comments that insulted my intelligence. That very night after I left there, I went to Pat McGrath, worked with an awesome salesman, and the next day they pulled a beautiful car from your lot and got it for me at the monthly payments I could afford.

February 01, 2013

Justin was extremely friendly, helpful, and knowledgable of the Sorento and Optima. Bill Howie was great at getting us a low rate and quickly getting all the financing done. Would recommend MCgrath Kia to a More

by kris.rude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Corbin, Bill Howie
Feb 16, 2013 -

McGrath Kia responded

Hi Kris, Thank you for posting this and thanks for the business! Enjoy the Optima and make sure to let Justin Corbin know if you need anything!

January 30, 2013

I was very impressed with the dealership. It's a very comfortable environment, and all of the personnel I had the opportunity to work with were extremely competent and kind. Delightful experience! More

by JohnRoderick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Butterfield
Jan 31, 2013 -

McGrath Kia responded

Thank you for the business and for posting this. Let us know if you need anything!

January 22, 2013

Drew was great and answered all my questions and was very helpful. The process was excellent and fast I would recommend anyone to buy from Drew. More

by heguthrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Tippie
Jan 31, 2013 -

McGrath Kia responded

We will make sure to pass this along to Drew Tippie! Thanks for the business and make sure to let Drew know if you need anything.

January 21, 2013

we have never been treated so kindly and with such respect as we were at mcgrath. We would never deal with any other dealership ever again. The people that work there go above and beyond . Thank you. More

by bonniemiller76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wyatt snodgrass. travis ohrt. drew decap
January 17, 2013

Yes I would recommend this dealership to others. I have already made recommendations to my family,friends and co-workers. I felt I had a good experience with McGrath Kia. I felt no pressure to buy. I was g More

by Louis47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wyatt, TJ,Travis,Jamie and Chris
January 14, 2013

The people at McGrath were super friendly and eager to please. They were well dressed and knowledgable on cars. Were easy to deal with and gave details on the auto we were thinking of buying. I appreciat More

by gjbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Knebel & Brandon ?
Jan 14, 2013 -

McGrath Kia responded

Great feedback, thanks for taking the time to post this and for the business!

January 10, 2013

Great customer service and very efficient. Best car buying experience I have had. Would highly recommend Ed to my friends and family. Will be back in the future More

by NicoleAkkad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Knebel
Jan 14, 2013 -

McGrath Kia responded

This is tremendous! Thank you for posting and for the business. It means a lot to Ed and to our entire staff and family!

January 07, 2013

We were pleased with all aspects of our new car purchase. No pressure, good no trade offer, friendly with excellent customer support and prompt follow-up. Impressed with service after the sale capabilities. More

by Jonesy56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Stocker, Matt Beyers, Chris George, Jayme McGrath
Jan 14, 2013 -

McGrath Kia responded

Thank you for the business and make sure to let Josh Stocker know if you need anything!

January 02, 2013

We were shopping for an suv and started out with the larger GMC vehicle. We drove 7 or so vehicles and are very very satisfied with our salesman. He answered difficult questions from my difficult spousa More

by marcia knebe;
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ed knebel
Jan 14, 2013 -

McGrath Kia responded

Hi Marcia and Steve, Thank you for taking the time to post all of this and thanks again for the business, it means a lot to us!

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