McGrath Honda of Elgin - Service Center

The entire location was very clean. The service center is well positioned between the canteen area and the entrance. The service center is well positioned between the canteen area and the entrance. More

Service department is well run, and all the service techs are very friendly. Work took a little longer than anticipated, but it was a busy day at the center. Also would like to have had more feedback at the are very friendly. Work took a little longer than anticipated, but it was a busy day at the center. Also would like to have had more feedback at the outset as to whether this dealership was going to honor service agreement I had with McGrath Honda Chicago, as I was told it would by a service tech on the phone at the time I scheduled the service. (It was eventually honored, but I did not know that until the car was ready.) Aside from that, Jerry was very helpful and friendly, and seemed genuinely concerned that I have a good experience with the service department. More

Always receive great service, I was in and out in the stated time. Everyone is friendly and helpful. stated time. Everyone is friendly and helpful. More

Excellent service with attention to detail. This service department is excellent, like a well oiled machine. Thank you. This service department is excellent, like a well oiled machine. Thank you. More

The staff is friendly. They show a willingness to answer questions. They are good about updating the status of the service. They show a willingness to answer questions. They are good about updating the status of the service. More

Efficient and timely service My car was completed in 45 min which was 45 min earlier than suggested. min which was 45 min earlier than suggested. More

I was at the dealership to take care of a recall and Jerry took great care of everything. Great service and attention to detail. Jerry took great care of everything. Great service and attention to detail. More

Mark Mally was excellent. He answered all my questions in a timely manner and made sure the car was washed. He answered all my questions in a timely manner and made sure the car was washed. More

Jerry was very helpful and professional. As was Steve when he greeted me. I was very pleased with the service As was Steve when he greeted me. I was very pleased with the service More

Noki was very pleasant and easy to work with - he explained what needed to be done, what could wait for another visit and didn't pressure me. Great service! explained what needed to be done, what could wait for another visit and didn't pressure me. Great service! More