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McGrath Honda of Elgin
Elgin, IL
1,965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,965 reviews
August 17, 2024
Angela was great. She listened to what I wanted and found what I wanted. Her follow-up was great and she made sure I left the lot knowing which buttons controlled what She listened to what I wanted and found what I wanted. Her follow-up was great and she made sure I left the lot knowing which buttons controlled what! Why am I being forced to rate sales employees with whom I had no contact? More
by jmcgovern
August 07, 2024
I had excellent experience with buying my Honda CR-V on August 1st. My salesperson Jeremy Castro was very nice, friendly and professional. He explained everything regarding the car and answered all my qu August 1st. My salesperson Jeremy Castro was very nice, friendly and professional. He explained everything regarding the car and answered all my questions very quickly and clear. It was a great pleasure to work with him! Highly recommend him as a salesperson. Thank you, Jeremy! All the staff was very friendly and helpful. The facility is very clean and comfortable to wait in. More
by Irochka
Employees Worked With
Jeremy Castro,
July 31, 2024
I brought my car to Brian Couture and he was honest and pleasant. My car was repaired quicker than expected and all issues were resolved to my satisfaction. Thank you!! pleasant. My car was repaired quicker than expected and all issues were resolved to my satisfaction. Thank you!! More
by Lzap2311
Employees Worked With
Brian Couture
July 30, 2024
I experienced a Quick turn around time and a washed vehicle!! Fast check out too. Not sure I like the 3% if I used a credit card So I used a debit card. vehicle!! Fast check out too. Not sure I like the 3% if I used a credit card So I used a debit card. More
by Makenas.mom
Employees Worked With
Luis
July 29, 2024
Had excellent experience with service department today. Hats off to my advisor Luis Varela. Can’t say enough about his “ customer service “. Hats off to my advisor Luis Varela. Can’t say enough about his “ customer service “. More
by davidwells
Employees Worked With
Luis Varela
July 26, 2024
Happy with Luis the service advisor today. Unfortunately, prior to contacting him, I had left multiple messages and been promised return calls that never came. Luckily we reached Luis and he w Unfortunately, prior to contacting him, I had left multiple messages and been promised return calls that never came. Luckily we reached Luis and he was great (5) but giving a 4 for the problems earlier. More
by barbararada1
Employees Worked With
Luis in service
July 26, 2024
Byron was very attentive and went through the entire maintenance information with me so that I could understand. The facility is clean and bright and comfortable when waiting for service to be complete maintenance information with me so that I could understand. The facility is clean and bright and comfortable when waiting for service to be completed. More
by mccarthyjj01
Employees Worked With
Byron
July 25, 2024
Easy to chat. Talked. To. Many. People. Great! Dealer. Check. Your. Count. I.i.i. Talked. To. Many. People. Great! Dealer. Check. Your. Count. I.i.i. More
by Jimro
