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McGrath Honda of Elgin

Elgin, IL

4.8
2,102 Reviews
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2020 N Randall Rd

Elgin, IL

60123

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Showing 2,102 reviews

May 07, 2025

EVERYONE IS EXTREMELY PLEASANT. THIS IS MY 2ND SERVICE AT TIS FACILITY AND HAVE NO COMPLAINTS ABOUT SERVICE. SO FAR REPAIR IS GOOD. EVEN CHECKING OUT WAS A PLEASANT EXPERIENCE WI More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE AND CHECK OUT WERE GREAT
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your detailed feedback and for your continued trust in our service department! We’re glad to hear the team has been pleasant and helpful throughout your visits. We appreciate your patience regarding the scheduling mix-up and will work to improve communication around weekend services. Looking forward to assisting you again and keeping your business for years to come!

May 05, 2025

Convenient Sunday morning appointment, very pleasant staff, work was done in less than the time expected. Very happy with the experience! More

by jodie.lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Jake
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your kind words! We're glad your Sunday appointment was convenient and that our team provided a pleasant and efficient experience. We appreciate your feedback and look forward to serving you again!

May 03, 2025

Visited on 4/25 & met at door by Mohanad to discuss viewing & driving used models Honda Accord and Camry. Wanted to think it over. Scheduled appt to return Mon 4/28 & drove several cars. Decided on a More

by mkochal
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sheki Biba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohanad Alzaeem, 5 stars
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for sharing your detailed experience. We appreciate your patience and understanding throughout the process, especially with the unexpected sale of the Accord and the paperwork involved. Mohanad will be glad to hear your kind words about his communication and professionalism. We’re happy you found a vehicle you love and look forward to assisting you again in the future!

May 03, 2025

Mohanad Alzaeem - Sales was helpful in resolving issues after used car we wanted was sold the previous day. This was frustrating, we had to start over driving more cars. He provided clear, direct communica More

by mkochal
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohanad Alzaeem, 5 stars
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for sharing your experience! We’re glad Mohanad Alzaeem was able to assist you with patience and clear communication, especially during a frustrating situation. We appreciate your kind words and hope you’re enjoying your vehicle. Let us know if we can help with anything else!

May 01, 2025

Clean, helpful, and quick and good communication of how everything was going and very informative More

by kitkat54711
Recommend Dealer
Yes
Employees Worked With
Kyle Cole. Technician
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for the positive feedback! We’re glad to hear you found our team helpful and appreciated the clear communication. We look forward to serving you again!

May 01, 2025

Everyone was incredibly knowledgeable and friendly without being pushy. Due to time constraints we had to come over multiple days and so had to work with different staff members. They worked seamles More

by allison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales: Aamir 5 stars, Shpend 5 stars Finance Mike 5 stars
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your wonderful feedback! We're glad our team provided friendly, knowledgeable service and worked seamlessly to make your experience great across multiple visits. We appreciate your kind words and look forward to serving you again!

April 28, 2025

The sales person I worked with was great. The person that did finance part wasn’t so great. Could work on better techniques of discussing. I wasn’t comfortable with recording. More

by Fatima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheki Biba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kino Phetthongsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your feedback. We're glad to hear your salesperson provided great service. We appreciate your honesty about the finance experience and will use your input to improve our approach. If you'd like to discuss this further, please feel free to reach out.

April 26, 2025

Jerry Nepermann was very helpful ! The mechanics knew what they were doing and walked me through what they did! More

by josh.homuth12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your feedback! We’re glad Jerry and our mechanics provided helpful and clear service. We appreciate you choosing us and look forward to assisting you again!

April 21, 2025

Vitalii Chernovskyi was very direct and did not waste my time. He was very helpful and pleasant. More

by thejaunandonly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheki Biba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your kind words! We're glad Vitalii Chernovskyi provided you with helpful and efficient service. We appreciate your feedback and hope to assist you again soon!

April 18, 2025

This is the second Honda we’ve purchased here and we like the people there. Friendly and effective at solving issues. Omar was very knowledgeable about the Honda Odyssey features and matched us up with a goo More

by Rodemstim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Mark Mally
May 19, 2025 -

McGrath Honda of Elgin responded

Thank you for your wonderful feedback! We're thrilled to hear that Omar and Mark provided knowledgeable, friendly, and effective service throughout your purchase and service experience. We appreciate your recommendation and look forward to assisting you with any future needs!