McGrath Honda of Elgin

Everytime I come to McGrath Honda for service, I leave with a car that seems to have become new again! The service is always exceptional. Your advisors are friendly and informative without pushing servi with a car that seems to have become new again! The service is always exceptional. Your advisors are friendly and informative without pushing service I don't need. The quality of service is the absolute best. Although a little more expensive than I can afford, I feel comfortable that I will get my money's worth when the service is completed. In our sociey that is a rare feeling regarding a service's value! I truly appreciate your attention to detail and Mr. Bhavnani's personal attention and polite demeanor. Thank you again for your continued wonderful service! More

McGrath Honda nice selection. did't have want I was looking for. I found my car at Schaumburg honda also a good dealer. I know this is a short review but I it helps. looking for. I found my car at Schaumburg honda also a good dealer. I know this is a short review but I it helps. More

Mike Z gave me a great price. Mike T was very friendly and helpful. I visited and contacted several dealers, but none would match the price that I got here. Many dealers would often only want to sell the and helpful. I visited and contacted several dealers, but none would match the price that I got here. Many dealers would often only want to sell the car that they have on the lot. McGrath got me the color combination I wanted (which was not in their stock) in the short week that was the ThanksGiving weekend! If I had to buy a new car, I would certainly visit them again. I would definitely recommend visiting them if you are looking to buy a new car. More

Great experience over all. They made sure that we left with the car that we wanted and tried to get us the best deal. I would recommend this dealer to anyone who is in the market for a Honda. The dealers with the car that we wanted and tried to get us the best deal. I would recommend this dealer to anyone who is in the market for a Honda. The dealers and finance people are very easy to work with. More

The sales experience was great. The issue is at the business portion of the transaction. We waited 90 minutes one day after being told that we were next in line, etc. Had to come back the next day business portion of the transaction. We waited 90 minutes one day after being told that we were next in line, etc. Had to come back the next day because we ran out of time - this was an all cash sale that could have been transsacted in 20 minutes. Give your sales people real time feed back on when the business office will be able to do their paperwork. The business office is busy getting financing and selling warranties and seems to have little or no concern for the next customer. Process is severly flawed! More

I went there to purchase a CRV. My sells was great. He was friendly, nice, and not pushy at all. The sale manager on the other hand was not. He did not want to work with my wife and I. We fault like he lo was friendly, nice, and not pushy at all. The sale manager on the other hand was not. He did not want to work with my wife and I. We fault like he looked down on us because we're young. He talked to use really low, and paid no attention to what we were saying. There service department was horrible. At the time we thought they were good only to find out later that they did not do things right. My heat shield start to rattle a few days after I purchase my car, so I brought it back in. They told me that they had the shield in stock and will replace it free of charge. Later to find out from another Honda dealer that there was no heat shield installed. Another issue, when I purchase the CRV it had brand new tires on. They told me that in order from them to certify the car they needed to put new tires on the car. So, they put the best available tires they had in stock on the car. After a few thousand of miles the car drove really loud, so I took it into the another Honda dealer and they told me the tires on the car were not made for the CRV. They were truck tires, and it would cost 1000 dollars to replace the brand new tires. This was my first time purchasing a car, so I know better now. More

I originally bought my new 2010 Honda Accord Coupe from this dealership back in 2010. I had such a great experience with the employees and management during my buying process. They were able to answer any this dealership back in 2010. I had such a great experience with the employees and management during my buying process. They were able to answer any question or concern I had. I ONLY took my car to there dealership for any maintenance that I had, there service is by far the best I have experienced and because of this I went to them recently to get my new 2013 Honda Accord Coupe EX-L V6! Again they showed exceptional customer service and even though there dealership did not have any of the new 2013 Accord Coupes in yet they managed to make a trade with another dealership and had my car for me in less than 2 days!!!! I am forever a McGrath Honda of Elgin customer and wont take my car to any other dealership! These guys are the real deal and they look out for your best interest! Thank you McGrath Honda of Elgin for my new 2013 Honda Accord Coupe EX-L V6, I LOVE IT!!!! I am a customer for life. J. Schwartz More

Everybody was very friendly and courteous.I had purchased from this dealer before and was very happy with my car. Service department is quick and efficient, very knowledgeable. All in all a very good experie from this dealer before and was very happy with my car. Service department is quick and efficient, very knowledgeable. All in all a very good experience. More

Purchased a 2012 Honda Ridgeline and I am satisfied with the way the buying experience went.There was never any pressure to buy and the negotiations went very well. I see several comments here of people the way the buying experience went.There was never any pressure to buy and the negotiations went very well. I see several comments here of people having bad experiences. I also have been told by many people outside of Dealerrater that this is 1 of the worst car dealerships in Illinois to do business with. This was my first time at the dealership and I can say I did not experience what is currently being said. My wife and I were greeted promptly and I laid out everything on the line immediately and very clearly specified that this was a one shot deal and I would not tolerate going back and forth with sales managers on pricing (trade in and purchase of new vehicle). I explained that I would be purchasing a vehicle today and if this was not the dealership there were plenty more in the area. I also explained to come back with a bottom line price on my trade and a price for the new vehicle...again specifying only 1 shot and I would leave if it was not a fair price. You need to do your homework before going to any car dealership. There are so many options available on the internet to make sure your getting the right price and a fair price...ie autotrader.com, trucar.com etc. Kelly blue book is a joke and never has been accurate. You also need to understand ALL dealerships have dealer hold backs,incentives for profit. Find out the information before going in. Based on my experience I would recommend this dealership and will do business here again in the future. More