McGrath Honda of Elgin

Great experience I just purchased my very first car here about a month ago from my salesman Anthony and I had a really great experience. I wasn't approved for the new I just purchased my very first car here about a month ago from my salesman Anthony and I had a really great experience. I wasn't approved for the new car I was planning on buying (which did bum me out a bit), but Anthony and their financing staff did everything it took for me to find a different car that I ended up really loving, fit my needs and my budget. The process was virtually painless and the customer service was outstanding. I was shown exactly how to use the technology my car came equipped with and Anthony even gave me a couple follow up calls to make sure everything was still going great. I recommend not only the dealership, but Anthony Juliano as well. He'll not only make sure you leave with a smile on your face, but he'll also make the process as easy as he possibly can. If you're reading this review because you're looking to check the place out- seriously, go to Anthony. More

Bait and Switch Currently have a 2013 Honda Oddysey EX-L model listed $21395. When you call or go in they said they made a mistake and it is really $25288. They will Currently have a 2013 Honda Oddysey EX-L model listed $21395. When you call or go in they said they made a mistake and it is really $25288. They will not honor price even though it is on their website. Would never buy from a dealer that does this or lies before even starting a deal. WATCH OUT! More

An excellent car buying experience Enis was a very courteous and helpful salesman in finding a new car for my son. He was very patient and listened to all our needs and our budget cons Enis was a very courteous and helpful salesman in finding a new car for my son. He was very patient and listened to all our needs and our budget considerations. As it turned we found exactly the car we were looking for on the internet and when we showed up at the dealership the car was waiting there for us. After some negotiations with the manager we were able to arrive at a favorable price within our budget and my son drove home that very day in his 2015 Honda Civic Coupe. It was the best buying experience we've ever had. More

Service solved my oroblem Jerry Nepermann, service rep at Honda, is excellent at his job and gives me great help at every visit. Service mngr Bruce Breckenfelder, went out of h Jerry Nepermann, service rep at Honda, is excellent at his job and gives me great help at every visit. Service mngr Bruce Breckenfelder, went out of his way to find a problem on an after market system installed on my car . It did not turn out to be Hondas fault but he kindly looked and investigated until the problem was solved. Thank you ever so much. More

Very Patient After finding myself in the position on needing a new car quickly, I went to McGrath and spoke to Darek. I wanted a CRV but realized it was probably After finding myself in the position on needing a new car quickly, I went to McGrath and spoke to Darek. I wanted a CRV but realized it was probably going to be out of my price range so I opted for the HRV. When I went to make the purchase, Darek asked if I was still interested in the CRV and over the course of 4 hours found a way to make it work despite a few credit obstacles. I was nervous and indecisive but he was very patient and answered all my questions. I love the car and would not hesitate to send a friend or family member to work with Darek Smorz. More

Dishonest spies on the sales floor As we were waiting for the sales guy evaluate our offer to purchase, spies were waiting behind the office divider. The two spies smiled at us and wen As we were waiting for the sales guy evaluate our offer to purchase, spies were waiting behind the office divider. The two spies smiled at us and went over to the manager and sales person to report on what they heard us talking about. We left after we chased down our car keys. Holding on to your keys seems to be a common technique to keep you from leaving the dealership.. More

No honestly There is NO honesty at McGrath Honda at Elgin. I took my car there to check the battery. The service advisor Mr. Thomas Koch he started very nice. He There is NO honesty at McGrath Honda at Elgin. I took my car there to check the battery. The service advisor Mr. Thomas Koch he started very nice. He had me sign the paperwork and said he is not going to charge me to test the battery. I m like seriously? You better not charge me because I bought the battery about 5 years ago from you. Well he took the car in to rest the battery and after half hour of waiting he came back with a battery test result print out. He says your battery is bad and need new battery. He sold me the battery which I don't think I needed because my old battery was probably discharged due to interior lights left on whole night. This guy just wanted to up his sale so he sold me battery by just being dishonest. I recommend don't go there because I know they will rob you. Very dishonest service advisor. More

Great experience I was recently in the market to purchase a new Honda and was introduced to Anthony Juliano at McGrath. (First time at that dealership). Immediately, I was recently in the market to purchase a new Honda and was introduced to Anthony Juliano at McGrath. (First time at that dealership). Immediately, I felt at ease working with him since he was not pushy and was extremely knowledgeable about the cars he sells. I went back a few times to help me make my decision and each time, Anthony treated my husband and I with kindness and respect. Thanks for the great car- buying experience and I love my CR-V! More

What happened? Purchased 3 Hondas in past 8 years. All from Elgin. Dave and John were great, and the cars have been great and we have loved them. They are now in o Purchased 3 Hondas in past 8 years. All from Elgin. Dave and John were great, and the cars have been great and we have loved them. They are now in our kid's hands. So what is up with this new management? We walk in, nice young man greets us, polite as can be, and then some greasy older man, out of nowhere, tries to hard sell us on a car we do not even want. I don't understand. We are repeat customers and we don't expect this disrespect. We went to Schaumburg, and that is that. More

The best dealership I've ever been in! I was looking to lease a car for my aging parents but had absolutely no time to do it because of my busy travel schedule. I called the dealership an I was looking to lease a car for my aging parents but had absolutely no time to do it because of my busy travel schedule. I called the dealership and basically told them that I wanted to get as much preliminary work done as possible. My goal was to bring in my parents in about a month, sign the paperwork, and GO! My awesome experience started with Matt Brinkmann who helped me get all the answers I needed about leasing. He was patient and kept in regular email/phone contact with me until I was able to come into the dealership. When it was time to purchase, I brought my parents in on a Saturday to test drive and finalize the sale. We were all treated with respect and had an enjoyable experience at the dealership. Aldo Mendoza was my sales guy and he was terrific. We requested a lot of different leasing options and he was more than willing to figure out the number so we could make the right decision. In fact, he had hurt his leg the night before and was visibly limping and in pain, YET he still came in to meet me at our scheduled time. The rest of the sales experience was terrific. The facilities at McGrath is world class and everyone was pleasant and patient. I've bought cars from BMW, AUDI, and NISSAN and will say that this experience was the best ever! Thank you McGrath Team! More