McGrath Honda of Elgin

No honestly There is NO honesty at McGrath Honda at Elgin. I took my car there to check the battery. The service advisor Mr. Thomas Koch he started very nice. He There is NO honesty at McGrath Honda at Elgin. I took my car there to check the battery. The service advisor Mr. Thomas Koch he started very nice. He had me sign the paperwork and said he is not going to charge me to test the battery. I m like seriously? You better not charge me because I bought the battery about 5 years ago from you. Well he took the car in to rest the battery and after half hour of waiting he came back with a battery test result print out. He says your battery is bad and need new battery. He sold me the battery which I don't think I needed because my old battery was probably discharged due to interior lights left on whole night. This guy just wanted to up his sale so he sold me battery by just being dishonest. I recommend don't go there because I know they will rob you. Very dishonest service advisor. More

Great experience I was recently in the market to purchase a new Honda and was introduced to Anthony Juliano at McGrath. (First time at that dealership). Immediately, I was recently in the market to purchase a new Honda and was introduced to Anthony Juliano at McGrath. (First time at that dealership). Immediately, I felt at ease working with him since he was not pushy and was extremely knowledgeable about the cars he sells. I went back a few times to help me make my decision and each time, Anthony treated my husband and I with kindness and respect. Thanks for the great car- buying experience and I love my CR-V! More

What happened? Purchased 3 Hondas in past 8 years. All from Elgin. Dave and John were great, and the cars have been great and we have loved them. They are now in o Purchased 3 Hondas in past 8 years. All from Elgin. Dave and John were great, and the cars have been great and we have loved them. They are now in our kid's hands. So what is up with this new management? We walk in, nice young man greets us, polite as can be, and then some greasy older man, out of nowhere, tries to hard sell us on a car we do not even want. I don't understand. We are repeat customers and we don't expect this disrespect. We went to Schaumburg, and that is that. More

The best dealership I've ever been in! I was looking to lease a car for my aging parents but had absolutely no time to do it because of my busy travel schedule. I called the dealership an I was looking to lease a car for my aging parents but had absolutely no time to do it because of my busy travel schedule. I called the dealership and basically told them that I wanted to get as much preliminary work done as possible. My goal was to bring in my parents in about a month, sign the paperwork, and GO! My awesome experience started with Matt Brinkmann who helped me get all the answers I needed about leasing. He was patient and kept in regular email/phone contact with me until I was able to come into the dealership. When it was time to purchase, I brought my parents in on a Saturday to test drive and finalize the sale. We were all treated with respect and had an enjoyable experience at the dealership. Aldo Mendoza was my sales guy and he was terrific. We requested a lot of different leasing options and he was more than willing to figure out the number so we could make the right decision. In fact, he had hurt his leg the night before and was visibly limping and in pain, YET he still came in to meet me at our scheduled time. The rest of the sales experience was terrific. The facilities at McGrath is world class and everyone was pleasant and patient. I've bought cars from BMW, AUDI, and NISSAN and will say that this experience was the best ever! Thank you McGrath Team! More

Sad relic of the old days Greeted by 6 month old deflated balloons, every salesman with a look of who cares on their face, and a couple of mobsters with silk suits trying to ti Greeted by 6 month old deflated balloons, every salesman with a look of who cares on their face, and a couple of mobsters with silk suits trying to tie you to a salesman's desk. I thought this type of salesmanship was long gone. I thought wrong. Just find another dealer....Honda is a great product with a great reputation. Just don't line these peoples' pockets because of it. Google Honda dealers and they are all over the place, and they don't treat you like you are intruding. More

New car experience McGrath Honda elgin I recently bought a 2016 Honda Pilot at McGrath Honda in Elgin. My salesman, Anthony Juliano, provided a stellar car buying expe McGrath Honda elgin I recently bought a 2016 Honda Pilot at McGrath Honda in Elgin. My salesman, Anthony Juliano, provided a stellar car buying experience. Anthony was not only patient with my timeline, but also listened to my specific needs and requests regarding the amount of time it took to sign the paperwork and pick up the car. We worked together via email and phone to get the paperwork ready before I arrived, then Anthony moved swiftly to make sure I was happily driving my Honda Pilot out of the dealership in a very short amount of time. Every associate that I encountered at McGrath Honda was polite, knowledgeable and helpful, which allows me to easily recommend this dealership, and especially recommend Anthony Juliano as your salesman. More

Good experience Prompt, courteous service. Did not push me into doing more than I wanted to. I added more work today after we talked about doing the scheduled mainten Prompt, courteous service. Did not push me into doing more than I wanted to. I added more work today after we talked about doing the scheduled maintenance. More

No Patels Dealership busy when we went by. Only salesman walked passed me like I was not even there. When he went to other saleman he said it to him it was to Dealership busy when we went by. Only salesman walked passed me like I was not even there. When he went to other saleman he said it to him it was too late in the day to deal with another Patel. I do not know what that means but I left. I am still in the market to buy a car they can call me; I left my number with their internet sales people. More

Not Trustworthy, plays games, Waste of time I am extremely disappointed how we were treated not by the sales rep per say but by the manager named Julian. He was dishonest and changed his verbal I am extremely disappointed how we were treated not by the sales rep per say but by the manager named Julian. He was dishonest and changed his verbal agreement. He wasted my and my family's time. I value trust very highly which clearly is not managers forte. Sorry for the hard words, but we were not happy one bit. I was told on the phone that Julian has approved a price which beats the quote I got from another dealership. I then go in to make the purchase based on the price we agreed on phone. When we walked in, our sales rep was reminded buy their internet department that Julian has agreed to 34K out the door. When we sit down 30 mins later, I get a price of 1K more than was we agreed to. Then they start playing games like: "oh we thought you were in this county vs that so now the taxes are higher. Even with that the difference in taxes is 1% which is like 350 USD not 1K. Then they come back saying if you finance then we can give you price x which is 500 usd more than what we agreed to. They were clearly playing games. Why should I pay even a penny more than what we agreed to. At that point Julian comes out saying I can't give you that price and that he never agreed to a price. I was done at the point. He was lying to my face. Not trustworthy, dishonest, More

Waste of time, part 2 Apparently dealerships can have reviews deleted, as was mine,, but bottom line is do not buy from this store. Being politically correct (thanks for t Apparently dealerships can have reviews deleted, as was mine,, but bottom line is do not buy from this store. Being politically correct (thanks for the heads-up, dealer rater for letting dealerships run your website), a very unprofessional man said some unprofessional things and I purchased a car from another store. And that very unprofessional man runs that dealership and not treat you in the way you should be treated as a customer More