McGrath Honda of Elgin

15,000 Mile Inspection The advisor who assisted me in my check up was very sweet and helpful! I was able to drop my car off and leave until it was ready for pickup! When I r The advisor who assisted me in my check up was very sweet and helpful! I was able to drop my car off and leave until it was ready for pickup! When I returned I didn't feel like they tried to up-sell me on anything or imply that anything additionally needed to be serviced on my vehicle. The waiting space was clean and had coffee, water and cookies, and plenty of space to sit. More

Honda shopping on a cold Friday afternoon Dennis P was very helpful in finding the Civic I wanted. He managed to find low mileage and options that I wanted in my new car. Dennis P was very helpful in finding the Civic I wanted. He managed to find low mileage and options that I wanted in my new car. More

Car buying experience Thisbis the first time I visited the dealership and was helped by Carlos. He was amazing super friendly and was very helpful. Also liked how he was ab Thisbis the first time I visited the dealership and was helped by Carlos. He was amazing super friendly and was very helpful. Also liked how he was able to answer my questions about the car based off the fact he owns the model and knows about the car. More

Flat tire I brought in my car with a flat tire and I was greeted by Mike. I was able to get a free tire on them because they said it was covered. They didn’t I brought in my car with a flat tire and I was greeted by Mike. I was able to get a free tire on them because they said it was covered. They didn’t have the tire in stock so they gave me a loaner car for the night. I ended up getting an oil change as well. Love this place. Walked away not paying a dollar and had free cookies and coffee. Lol. Thanks Mike! More

Very profesional and courteous Jeff assisted me with my appointment and he was very nice! He even opened the car door for me for the shuttle! Had a great experience! Jeff assisted me with my appointment and he was very nice! He even opened the car door for me for the shuttle! Had a great experience! More

Excellent David P. was very accommodating in helping us find our next family car. He was very thorough with information and was pleasent to work with David P. was very accommodating in helping us find our next family car. He was very thorough with information and was pleasent to work with More

Great Experience! Love my new Odyssey Elite! I had looked around for a mini van for a few months. Decided on the Odyssey Elite. I had never had a Honda nor been to the McGrath dealership before. I had looked around for a mini van for a few months. Decided on the Odyssey Elite. I had never had a Honda nor been to the McGrath dealership before. I had spoken on the phone with Amanda a few times about colors they had in. David greeted us and was our sales person. We have purchased many vehicles in our life so really appreciated David's honesty and knowledge. It's never really a super pleasant experience dealing with car salesman but I was happily proven wrong. He offered us water, coffee and a warm chocolate chip cookie :). The test drive went great and I loved the Elite. While waiting for the paperwork I sat in their lounge...more cookies & coffee and a message chair! I would say the only 2 negatives were as usually it took way longer than I was told and they need more parking spaces out front for guest parking. Nick was my finance guy and was fabulous and made it painless. If you go try to get David to help you out, you will be glad you did. More

My salesperson was EXCELLENT! I haven't purchased a car in 15 yrs! Was nervous. SO Happy that Carlos Mendoza was my sales guy! He was respectful & helpful!And very personable 😉 I I haven't purchased a car in 15 yrs! Was nervous. SO Happy that Carlos Mendoza was my sales guy! He was respectful & helpful!And very personable 😉 I thought the financial stage was too long and some explanation of benefits unnecessary! But I would have to say that my biggest gripe would be with your guys that cleaned/detailed my car. It wasn't that great. Found ALOT of places that should have been cleaned plus it STILL smells (horrible odor) in the car!!! Will be taking it to a Turtle Wax to be cleaned the way it should be , at my expense$$$ More

Great service Oil change was quick. Service was friendly. Comfortable waiting area was good. Was busy day, but I was in and out within an hour. Courteous employees Oil change was quick. Service was friendly. Comfortable waiting area was good. Was busy day, but I was in and out within an hour. Courteous employees More

Excellent customer service Everyone was very professional and the service was great. Place was clean with refreshments. Brought my vehicle back for painting and undercoat and st Everyone was very professional and the service was great. Place was clean with refreshments. Brought my vehicle back for painting and undercoat and staff very professional. I expect everything will be in tip top shape when I pick it up tomorrow. More