McGrath Honda of Elgin

We took my new Honda Civic Sedan EX-L for a test drive yesterday -- 45 miles to Rockford and back. Arriving home it required a mere quarter of a tank of gas. How good is that? The drive was smooth as s yesterday -- 45 miles to Rockford and back. Arriving home it required a mere quarter of a tank of gas. How good is that? The drive was smooth as sliced butter. The many features, including stereo, backup view display, comfort and roomy seating, made our ride a pure joy. Additionally, the McGrath Advantage Program of safety features over $4,000 value at no extra cost to me, is awesome. The sales people were amazing to work with -- extremely kind, knowledgeable, and helpful. Jordan Brown went above and beyond to find the exact car, features, and cost to suit my needs. My overall sales experience with Honda could not have been any better. I would highly recommend Honda to all my family and friends. Why would anyone choose any other car to purchase than Honda? It just doesn't get any better than this! More

I was in the market to purchase a car due to an accident and McGrath Honda could not have been more helpful! They helped me from start to finish! From helping me determine replacement value on my totaled ca and McGrath Honda could not have been more helpful! They helped me from start to finish! From helping me determine replacement value on my totaled car to getting me into an amazing new one! They were very patient with all of my insurance paper work and wait time. I decided on a new Honda Pilot and couldn't be happier! I not only got a great deal on the car but on a few extra accessories too!!! This is my second purchase from McGrath because they are so wonderful! From sales to service McGrath Honda in Elgin will always offer a pleasant experience! Thanks McGrath!!!! More

Bought my wife a brand new car on july 6,2013(civic exl white) below invoice price very happy with my sales guy alberto melchor,he knew all the answers that i asked him,and took his own time to call me on white) below invoice price very happy with my sales guy alberto melchor,he knew all the answers that i asked him,and took his own time to call me on his day off to see if everything was working out with the civic,so i decided to get my self a new car three weeks later july 27,2013(pilot exl) he worked out a deal for me that was to good to pass.loving my new suv and everything about it.if you go to honda elgin look for alberto and he will work out a deal for you that will make you smile wen you drive off the lot until the day you read and hear what people are paying for at other dealerships and knowing you got the best deal anyone can get.And when your at financing look for Kevin and i know he looks tough,but trust me,he is the best,he did both of my financing stuff and i didn't mind waiting till he was available,he was worth the wait. More

I was worried about buying a car alone. As a single woman I was told by many friends to take a man with me to purchase a car because my lack of knowledge will make me a target for being over charged an woman I was told by many friends to take a man with me to purchase a car because my lack of knowledge will make me a target for being over charged and pushy sales. My experience at McGrath could not have been farther from that. I went in on a Monday just to shop around and gather information. I ended spending 2 hours with Jerry, one of their salesman, and by the end had picked out a great car for me. It was not what I was expecting to buy, but after talking through options, my needs and my budget, I was surprised to find it was the car for me. I was shocked that in the entire time we spent together Jerry never once "sold" to me. He answered every question thoroughly and always listened to what I was saying and made suggestions to fill my requests but he NEVER pushed. Two days later I returned and purchased a '13 Civic and could not be more happy. Furthermore, Jerry called me after making the purchase to make sure everything was okay, and I have called several times with silly little questions and he has been lovely and helpful. The people at McGrath were a pleasure to do business with and I feel confident I got a great product at a fair price. I would send anyone there and will be back for my next automobile purchase. More

Purchased a new 2013 Civic from Mike M. at McGrath Honda in Elgin. Mike was easy to work with and took the time to go over all the electronic features. During the purchasing process Mike returned all call in Elgin. Mike was easy to work with and took the time to go over all the electronic features. During the purchasing process Mike returned all calls promptly and answered all questions. This was a good buying experience. More

I had the worse experience there. The salesman was very nice and all, it was the powers above him that weren't very pleasant as he kept having to go back and forth every time I had a question or offered a nice and all, it was the powers above him that weren't very pleasant as he kept having to go back and forth every time I had a question or offered a price. He was more like the messenger boy than anything else. I basically spent my whole day there, talking, negotiating and what not. In the end I just couldn't and didn't want to wait anymore, I left with no car (which I traveled far for) and I had to ask four times and demand my key back. I couldn't believe it! I will never go there again just because of that. I actually became fearful that they wouldn't let me leave until I bought the car or made some kind of agreement with them. That was my experience with them. Should you chose to do business with this dealership may you have a better experience than I did. More

I walked into Honda wanting to buy my second car. I had looked online for the exact car I wanted so I decided to go in a check this car out. I walked in and I was greeted by Jason (sales rep) immediately. looked online for the exact car I wanted so I decided to go in a check this car out. I walked in and I was greeted by Jason (sales rep) immediately. I told Jason what I was interested in and he really went above and beyond selling me the car for the price I wanted and he helped me get some other stuff done on the car for free! One of the friendliest down to earth sales men I've come in contact with. I'd recommend everyone I know to go check out Elgin McGrath Honda. Ask for Jason! The whole crew there overall really did a great job! I am one happy customer! As long as I live near a McGrath that is where my cars will be bought. Customer for life!!!! More

After contacting multiple dealers through internet car sales there was disappointment after driving to a dealer in Schaumburg that put an offer on the table and then told us to leave because we said the p sales there was disappointment after driving to a dealer in Schaumburg that put an offer on the table and then told us to leave because we said the price was too high. After more bad experience with dealers on the internet and one especially bad in person, we found our way to McGrath Honda. The rest was history as Chris H. stepped in and immediately was willing to get the vehicle with the price and options that we wanted or did not want. Jordan personally went to get the vehicle and it was on the floor ready for us to pick up the next day. There was a bad scratch on the hood and though it did take multiple visits, it was made new. It was great not having to deal with pain or a last moment surprise that most of us have had with bait and switch dealers. More

I purchased a car from this dealer in 2008. I was glad to see their price from the requested quotes from the Honda website was the lowest. When I went in to discuss the details, is when I began to have t to see their price from the requested quotes from the Honda website was the lowest. When I went in to discuss the details, is when I began to have the "car dealer" experience consumers all dread: I knew from internet research no local dealer had the model and color I wanted in stock. Of course McGrath was willing to go get it for me--for an extra $500 above their quoted price. Mind you, when you request a quote through the Honda website, it is specific to model, trim line, and color. So already they have shown that their quote was a misrepresentation. Then I am told the additional $500 is because they will either have to drive to Madison, WI or Aims, IA to get the car. Then began the obligatory push for the $500 deposit. During the "talk to the manager" phase about the loan financing, was another disappointment. I was looking to put down 75% of the total cost as a down payment. I was told by the salesperson, that such a thing was overkill. I was reminded that I could do whatever I wanted, but over the term of a loan we were talking a small difference in monthly payment. As this purchase was not an urgent need I left with no exchange of funds or purchase agreement. When I called the competitor with the most competitive price, they were indeed honoring their quoted price for the color I wanted. Imagine my further surprise, that there were six of the vehicle I wanted within 75 miles of Elgin and they were willing to get one for me at no additional cost. They were also more than willing to let me make my substantial down payment--further they revealed that a dealer's motivation for having a consumer borrow more is that the dealer gets a bigger kickback from the finance company. The lesson: it seems McGrath is living in a bygone day when the consumer cannot access competitors within seconds to see if they have been told the truth. When entering business dealings with this dealership, ALWAYS compare information and prices with a competitor. More