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McGrath Honda of Elgin
Elgin, IL
1,973 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,973 reviews
September 06, 2006
I went to McGrath in Elgin and it was an excellent buying experience! Very friendly and low pressure, I didn't get the typical salesman tactics at all. Jerry was the salesperson I dealt with, and he was grea experience! Very friendly and low pressure, I didn't get the typical salesman tactics at all. Jerry was the salesperson I dealt with, and he was great along with everyone else there that I dealt with. Even the finance part of the transaction was very friendly and pleasant, and they gave me a good price without any haggling at all. I felt like I was dealing with friends, it was great! My friends referred me to this dealership, and I'm so glad they did! If you want to be treated well and get a good deal, try this dealership. More
by kap1957
Employees Worked With
Jerry
December 08, 2005
Be very careful about what they tell you up front. Mike the sales manager is a fast talker and tells you what you want to hear to make the deal. He is the stereotypical car salesman. Don't trust him! We the sales manager is a fast talker and tells you what you want to hear to make the deal. He is the stereotypical car salesman. Don't trust him! We contacted the dealer before we even went in to ask if they had the color and features of the car we wanted (black ridgeline with factory installed navi system). They told us that they could get us what we wanted and asked us to come in and talk. When we got there they told us they didn't have the color ridgeline we wanted and they didn't have any with a navi system. Our second color choice was the steel blue, which they had and they told us they could install a pioneer navi with six disc changer and backup camera just like the factory installed. Well, when we got the truck back after installs, the six disc changer was installed under the driver seat (we were told it would be in the dash). We complained, they talked good game and told us they would do what ever they could to make us happy - including taking the truck back if we didn't like it. Well, that was a lie. The next day, Frank, the general manager couldn't even remember who we were, then told us he could only take the truck back if we paid the sales tax on it ($2,100). Then, the day after that he told us he couldn't take the truck back at all. Now he is telling us that we keep the truck or pay a $5,000 penalty. We also found out that they didn't even install the correct navi system that they said they would install. So, now we have to go back to the dealer again and listen to their crap and excuses. A BIG WARNING - DO NOT TRUST THESE GUYS. Make sure you know exactly what you are getting. They hide behind a couple of decent ratings here and there. But, deep down they are liars. More
by khaffey
Employees Worked With
Joe Kim, Mike (sales manager), Frank (general manager)
August 13, 2005
I bought a new Honda Civic (2005) here and they gave me a great deal. Considering it was the clearance event, I got the car at a price lower than invoice (including the destination & handling fees). Also, th great deal. Considering it was the clearance event, I got the car at a price lower than invoice (including the destination & handling fees). Also, there were no additional fees that I had read about on the Internet. It was a clean deal and I even got a better financing option at the dealership that online banks and my local bank (ie. lower rates). Their options for extended warranty on the car was also cheaper than what online warranty websites provide. All in all, it was a good experience. The salespeople were helpful and friendly. More
by Shweta
Employees Worked With
John, Roger, Dustin
