McGrath Honda of Elgin

From start to finish the experience of buying my new Honda Civic was stress free and pleasant. McGrath employees are so different from most dealerships. I am a fan of McGrath now! The whole process too Honda Civic was stress free and pleasant. McGrath employees are so different from most dealerships. I am a fan of McGrath now! The whole process took 2.5 hours which included two test drives. I am very happy with my purchase and Jesse was so nice! Tom The Trainer More

I would definitely refer anyone looking for a Honda to go to Mcgrath Honda in Elgin. Jesse Fisher, Mike Z and Chris on the sales team were awesome. I told them what I wanted and they made it happen! Everyone to Mcgrath Honda in Elgin. Jesse Fisher, Mike Z and Chris on the sales team were awesome. I told them what I wanted and they made it happen! Everyone was friendly, attentive and got things done quickly. The whole experience surpassed my expecations. I was hugging everyone when I left. Go to Elgin McGrath! More

Anthony was extremely polite, yet friendly throughout the entire car buying process. I can be a tough customer at times, I expect to be treated the way I treat my customers and unfortunately that is not com entire car buying process. I can be a tough customer at times, I expect to be treated the way I treat my customers and unfortunately that is not common. We originally reach out to McGrath to purchase a used BMW, after discovering with the help of our mechanic that the car needed $4K in major repairs we decided to put our purchase on hold. Anthony was so friendly we decided to follow his recommendation and look at a Pilot. During our initial meeting he asked probing questions regarding our needs and wants with our new vehicle. What we were looking for was an ideal fit for the Pilot and without his assistance we may have looked for another X5 at a different dealership. As you probably know, many customers get extremely frustrated during the car buying experience, we were no exception. Last Friday night we were at your dealership until around 11:00 and our 10 year old daughter continued to tell us she wanted to go home due to the stressful day she had at school. Simply put, she deserved more than she was getting at the dealership. I guess I don’t remember how stressful 4th grade can be. Anthony helped her relax (which helped us relax) but performing magic tricks for our Katie. Anthony did everything I expect from a salesperson, he kept us engaged in the process and helped us buy a car that was not what we originally wanted but ultimately the best fit for our family. Thank you Anthony and McGrath Leadership, good work! Robert Mangiaracina More

Anthony was amazing! he was very knowledgeable on the vehicle we purchased. He paid attention to my children which my husband and I both appreciate. We will be referring friends and family to McGrath Ho vehicle we purchased. He paid attention to my children which my husband and I both appreciate. We will be referring friends and family to McGrath Honda in Elgin and requesting Anthony Julian as their go to guy. We wish him much success and will be back for our next Honda purchase. Thanks again Anthony and McGrath. More

Jordan was an excellent sales person to deal with. I flew in from New Hampshire to pick up this car. He arranged to have someone pick me up from the airport saving me $75 in cab fare! I got a great pr flew in from New Hampshire to pick up this car. He arranged to have someone pick me up from the airport saving me $75 in cab fare! I got a great price on the car, well under KBB. My only concerns were that I was not offered an extended warranty which seemed very strange as the car had less than 80K miles on it and even though I paid cash on the spot I could not leave with the title. Maybe in Illinois they have they titled stored with the state, I don't know. During my 1,100 mile commute back to New Hampshire through a snow storm the car handled like a dream. No problems so far but I will have my mechanic look at it just to make sure. That will be after I purchase an extended warranty through another source. All in all a very good experience. More

I just got another Honda car from McGrath Honda, And Jordan is the sales person, he is really good, professional and efficient, and I am really satisfied. Yes, I will recommend friends and people about Jordan is the sales person, he is really good, professional and efficient, and I am really satisfied. Yes, I will recommend friends and people about this honda dealer. More

I'm satisfied with the service and the purchase of my new Honda Civic. Jordan Brown is very the best salesmen with good knowledge and friendly. new Honda Civic. Jordan Brown is very the best salesmen with good knowledge and friendly. More

I live 50 miles away from the dealership. I spoke with Linda Forey earlier in the day and setup an appointment to come in and see the vehicle and test drive it. I was told the car would be cleaned and rea Linda Forey earlier in the day and setup an appointment to come in and see the vehicle and test drive it. I was told the car would be cleaned and ready in the service area out of the cold and in the lights to see. When I arrived for my scheduled appointment, they knew nothing about me. The car was not ready for us to see as promised. I wasted my time, a 100+ mile round trips worth of gas, and all I get is an excuse from a Mike Zafiriou "Sometimes, towards the end of the month, we get very busy and that is no ones fault but our own for not being properly staffed. Unfortunately we had a few appointments on vehicles last night that were not cleaned and pulled up front which we like to do to enhance our customers experience. Please accept my sincerest apology.". In my book, apologies are a dime a dozen. It means nothing to me compared to what I spent on this wasted trip. So, be aware that what they say they are going to do could just be a big lie. More

This was my second new car purchase from this dealership. My sales consultant, Jesse Fisher was professional, knowledgeable and friendly. The price negotiations for the new purchase and the trade in were smo My sales consultant, Jesse Fisher was professional, knowledgeable and friendly. The price negotiations for the new purchase and the trade in were smooth and non pressured. Bernardo Palmerin handled the financing and all the other paper work in a professional manner and got me on my way quickly. Overall the experience was very good. More

I came into this dealership with an open mind. As soon as I walked in the door Kevin greeted with the biggest friendliest smile asking me what I was looking for. I told him that I was just browsing. I had an I walked in the door Kevin greeted with the biggest friendliest smile asking me what I was looking for. I told him that I was just browsing. I had an appointment to test drive a vehicle. He took down my information, and then he took me to look at the car. I test drove the car and fell in love with everything about it. He made me feel very comfortable about this whole experience. I felt like I was talking to a friend that works at a dealership instead of just a representative to make me buy a car. I would recommend people that are in the market to buy a car to request Kevin. I walked out of the dealership completely satisfied! Thank you Kevin so much!! More