McGrath Honda of Elgin

Worst Dealership in Chicago Area If this was the only car dealership that existed, I would rather walk than ever buy a car from McGrath. In the process of trying to buy a car recently If this was the only car dealership that existed, I would rather walk than ever buy a car from McGrath. In the process of trying to buy a car recently, the initial email negotiation was a lie, the internet price of the vehicle was "a mistake", and the verbal/handshake agreed upon price was changed at the very last minute ($5600 more) as I was about to sign on the dotted line. If you can do even preschool level math, you'll know better than to ever choose McGrath. More

Good Experience Bought used Honda Civic, 2011 with 46,000 miles. Sales staff person Enis Toska was very helpful. We had limited time and Mr. Toska was helpful and e Bought used Honda Civic, 2011 with 46,000 miles. Sales staff person Enis Toska was very helpful. We had limited time and Mr. Toska was helpful and efficient in his help. We waited a bit too long for finance people but they were busy. All in all a very good experience. I would go back to this dealer for sure. More

Pleasant Experiance. Superb Service! My dad and I decided to check out McGrath Honda in Elgin while on was on the hunt for a new car. My parents had purchased the Honda CRV a few month's My dad and I decided to check out McGrath Honda in Elgin while on was on the hunt for a new car. My parents had purchased the Honda CRV a few month's previous. As we approached the door my dad mentions "Oh, I see my guy!" Which turned out to be Anthony Juliano who had sold the CRV to them. Instantly Anthony approached us and to my surprise remembered my fathers name. You could tell he just wasn't any normal car salesman but one who cared about his customers. In the end Anthony won me over a sold me my Honda Civic that I absolutely love! Anthony made the whole process very painless and entertaining. I truly appreciate everyone who help me out that day, they are all amazing. For the people that are skeptical about car salesmen and weather or not they are getting ripped off. Though we will never know what deal we actually got. All I can say is that I think Anthony was able to help me out and get the deal that I needed and I am forever thankful! MCGRATH HONDA ROCKS! More

Sales Experience We enjoyed purchasing our 2014 Crosstour from McGrath Honda and dealing with Greg Domazewski. He was extremely knowledgeable and helpful. He was esp We enjoyed purchasing our 2014 Crosstour from McGrath Honda and dealing with Greg Domazewski. He was extremely knowledgeable and helpful. He was especially helpful with the vehicle accessories. More

Purchase of a 2013 Honda Accord Coupe Paul was knowledgeable and explained details thoroughly. He made the whole experience a pleasant one and followed up after the sale to guarantee my s Paul was knowledgeable and explained details thoroughly. He made the whole experience a pleasant one and followed up after the sale to guarantee my satisfaction. I would highly recommend McGrath Honda to my family and friends. More

Tiring experience. It took 5 hours to buy a car there - at least half was just waiting around. Guess I got my fill of the massage chair and HGTV while I was there. Grant It took 5 hours to buy a car there - at least half was just waiting around. Guess I got my fill of the massage chair and HGTV while I was there. Granted, I know these things take time but more than half a work day? Anyway, both the sales and finance guys were friendly to work with however I still had that being conned feeling. Went back and forth withe the general manager on getting the gap warranty included in the price since they weren't going to shave anything off the asking price. Once I get to the finance guy, he was just focused on selling me the extended warranty which I did not want or need. I asked at least 3 times in the process that I wanted to see the TOTAL numbers (just the car vs. car with extended warranty) and he kept playing around with the monthly payment numbers instead. I actually ended up signing a contract with the extended warranty, thinking it would be on a separate contract until I realized it wasn't. Told Bernado I wanted to see total numbers again and that I did not want the extended warranty - his attitude changed immediately. He wasted my time by printing out a copy of some sales bill that belonged to HIM and how he purchased the extended warranty for his son - still a "no." Then he gets new plates out when I had already explained to my sales guy that I wanted to keep my own plates. He gets mad at me that it wasn't communicated and I had to literally say "that's not my problem that he did not communicate that to you, you could've asked me, too." Had to sign papers THREE times before it was finally right. Ended up getting the asking price w/out the gap warranty ("no, you waved that by not getting the McGrath Advantage coverage") as was agreed upon with the general manager - but I was already all argued out by that time. It feels like there's just very bad communication all around on purpose and no one was willing to deal with total numbers which was very irritating since that's all I (and I assume every other customer) really cares about. I guess the car was a good deal in and of itself so I rated my experience as "okay" overall, but like I said, I still did not feel like I could trust anyone to just be straight with me about the numbers which was very frustrating. More

Great costumer service I had a great experience buying our dream SUV thank you for a awesome costumer service and a great financing department. I highly recommend McGrath Ho I had a great experience buying our dream SUV thank you for a awesome costumer service and a great financing department. I highly recommend McGrath Honda of Elgin for your next car purchase. Thanks Greg! More

Great Experience I was in the market for a new car that would save me money on gas. This was my first purchase with Honda in general, and i was very satisfied. Jordan I was in the market for a new car that would save me money on gas. This was my first purchase with Honda in general, and i was very satisfied. Jordan was a great person to work with. He listened to my needs and helped me pick out a car that was best for me. I am very pleased with my purchase of my 2011 honda civic. Working with Jordan made me feel very comfortable with my purchase and i would love to be a Mcgrath customer for life! More

Very Happy I visited this dealer that was a bit out of my way because a few people had recommended them. I had done my research and knew exactly what I wanted a I visited this dealer that was a bit out of my way because a few people had recommended them. I had done my research and knew exactly what I wanted as far as model, color & trim level before going into the dealer. Went in for a test drive of exact model I wanted. They did not waste my time trying to sell me something else or a different trim level. Sure... they have to offer you the typical add-ons and extended warranty and such after the initial deal is agreed upon but were not at all pushy. This was probably as painless as buying a new car can be. More

Excellent, Friendly Employees Everyone we dealt with at the dealership was fantastic! It was refreshing. We're very happy with our purchase and look forward to using you for our c Everyone we dealt with at the dealership was fantastic! It was refreshing. We're very happy with our purchase and look forward to using you for our choice of dealership for future services. More