McGrath Honda of Elgin

I want to say buying a car from here was ok! Kevin the finance guy was cool(: my sales guy was still new, but he listened to what i wanted, and satisfied me in the end. Everyone on the front the finance guy was cool(: my sales guy was still new, but he listened to what i wanted, and satisfied me in the end. Everyone on the front end is great!!! The back end ( SERVICE) forget about it ... 3 days to get a starter on my car... and i still dont have it. The only communication i received was me blowing their phones up. They called me the day i drop .it off to tell me it wasn't done yet. I was at work, im a single mom tsking care of two young kid's. Going to college and working all the time. All i wanted was to be updated why the guy they hired from the outside had to come back the next day. This has caused me to worry and wonder about if the guy hired..from the outside busted my car.!?!!?!? So im extremely pissed annoyed, i think the receptionist hates me!!! This is the worst experience to deal with being in the dark. If you are fimilar with the black market one would understand); More

We worked with Mike Zafiriou and not only was he an absolute pleasure but we got the most amazing deal on our car! We had visited 4 different dealers and can honestly say no one took the time like they absolute pleasure but we got the most amazing deal on our car! We had visited 4 different dealers and can honestly say no one took the time like they did. They answered every question, let us know every option available, and were very accommodating to our schedule. And when we found our perfect car, they went above and beyond to get us the best price possible. We also worked with Dave McGrath who pulled a finance miracle! It was a great experience and we love our car! More

If you're looking for a family owned dealership with good values and quality employees look no further than McGrath. Dave McGrath certainly sets a great example for his team. Mike Z aligned us with o good values and quality employees look no further than McGrath. Dave McGrath certainly sets a great example for his team. Mike Z aligned us with one of the best sales consultants ever - Jason Stahl. Jason looks out for you like a long time friend. Speak with Jason over the phone and you know he'll work hard for you. Jason is very thorough. If you're looking for guidance on a Honda product just pick up the phone and ask for him. You'll also find the receptionists at McGrath to be so gracious and warm. They set the tone. Kevin and Bernardo in finance are good natured gentleman who can explain additional options to consider such as extended protection programs, but they're not hard sell at all. They are certainly well intentioned. I would suggest that a prospective shopper should make the trip to McGrath regardless of where you live in Chicagoland. McGrath will make you feel right at home and you'll leave feeling well taken care of. And again, call Jason Stahl and set an appointment before heading in. Warmly, Mark S. More

I found a very nice 04 Toyota 4 Runner at McGrath Honda in Elgin Illinois that I loved. Came over 300 miles to drive it on a Saturday. The store is top notch and state of the art. Very clean and professi in Elgin Illinois that I loved. Came over 300 miles to drive it on a Saturday. The store is top notch and state of the art. Very clean and professional. Jesse my salesman was very professional and just a really good and nice guy in general. I spent a lot of time deciding and driving this 4 runner. He was very patient with me the whole day. We were not able to strike a deal that day, but I was called on the following Monday by Bryan (sales manager) and he did a good job of trying to earn my business. We were just a little too far apart on the original deal on the previous Saturday. He helped me kind of get over some of my anxiety and shot me a better deal. Really appreciated his effort and respect him for stepping up to try and get a deal done. I am happy to say I am now getting the 4 Runner and I am satisfied with the deal and how I was treated in the end. Jesse my salesman, Bryan the manager, Trey the finance guy, and Bernardo the finance manager really do a good job. Bryan and Jesse especially went the extra mile to get me over the hump. Really appreciate the effort and I am pleased with the deal. I'll be picking up the 4 Runner this Saturday and they are even filling the tank for me so I can get home. Thanks Jesse and Bryan. Updated Saturday 8-17-13 Wow is about all I can say. Picked up the 4 runner and had a couple of very good surprises. NEW TIRES, a fixed sun visor, and a GREAT deal on an extended warranty. I arrived an hour early this morning and sat in the waiting room. Jesse came and greeted me when he arrived. Once they opened at 9:00 I was the first one in and it took less than an hour for me to be on the road with my new vehicle. Amazing service through and through. Much more than I had hoped for and Mike Z, thank you for coming in and talking to me while I was there. Really appreciate the effort overall by the whole dealership to help get this deal done on a vehicle I've been looking for, for almost 2 years. McGrath Honda went the extra mile to help me out. Highly recommend!! More

We took my new Honda Civic Sedan EX-L for a test drive yesterday -- 45 miles to Rockford and back. Arriving home it required a mere quarter of a tank of gas. How good is that? The drive was smooth as s yesterday -- 45 miles to Rockford and back. Arriving home it required a mere quarter of a tank of gas. How good is that? The drive was smooth as sliced butter. The many features, including stereo, backup view display, comfort and roomy seating, made our ride a pure joy. Additionally, the McGrath Advantage Program of safety features over $4,000 value at no extra cost to me, is awesome. The sales people were amazing to work with -- extremely kind, knowledgeable, and helpful. Jordan Brown went above and beyond to find the exact car, features, and cost to suit my needs. My overall sales experience with Honda could not have been any better. I would highly recommend Honda to all my family and friends. Why would anyone choose any other car to purchase than Honda? It just doesn't get any better than this! More

I was in the market to purchase a car due to an accident and McGrath Honda could not have been more helpful! They helped me from start to finish! From helping me determine replacement value on my totaled ca and McGrath Honda could not have been more helpful! They helped me from start to finish! From helping me determine replacement value on my totaled car to getting me into an amazing new one! They were very patient with all of my insurance paper work and wait time. I decided on a new Honda Pilot and couldn't be happier! I not only got a great deal on the car but on a few extra accessories too!!! This is my second purchase from McGrath because they are so wonderful! From sales to service McGrath Honda in Elgin will always offer a pleasant experience! Thanks McGrath!!!! More

Bought my wife a brand new car on july 6,2013(civic exl white) below invoice price very happy with my sales guy alberto melchor,he knew all the answers that i asked him,and took his own time to call me on white) below invoice price very happy with my sales guy alberto melchor,he knew all the answers that i asked him,and took his own time to call me on his day off to see if everything was working out with the civic,so i decided to get my self a new car three weeks later july 27,2013(pilot exl) he worked out a deal for me that was to good to pass.loving my new suv and everything about it.if you go to honda elgin look for alberto and he will work out a deal for you that will make you smile wen you drive off the lot until the day you read and hear what people are paying for at other dealerships and knowing you got the best deal anyone can get.And when your at financing look for Kevin and i know he looks tough,but trust me,he is the best,he did both of my financing stuff and i didn't mind waiting till he was available,he was worth the wait. More

I was worried about buying a car alone. As a single woman I was told by many friends to take a man with me to purchase a car because my lack of knowledge will make me a target for being over charged an woman I was told by many friends to take a man with me to purchase a car because my lack of knowledge will make me a target for being over charged and pushy sales. My experience at McGrath could not have been farther from that. I went in on a Monday just to shop around and gather information. I ended spending 2 hours with Jerry, one of their salesman, and by the end had picked out a great car for me. It was not what I was expecting to buy, but after talking through options, my needs and my budget, I was surprised to find it was the car for me. I was shocked that in the entire time we spent together Jerry never once "sold" to me. He answered every question thoroughly and always listened to what I was saying and made suggestions to fill my requests but he NEVER pushed. Two days later I returned and purchased a '13 Civic and could not be more happy. Furthermore, Jerry called me after making the purchase to make sure everything was okay, and I have called several times with silly little questions and he has been lovely and helpful. The people at McGrath were a pleasure to do business with and I feel confident I got a great product at a fair price. I would send anyone there and will be back for my next automobile purchase. More

Purchased a new 2013 Civic from Mike M. at McGrath Honda in Elgin. Mike was easy to work with and took the time to go over all the electronic features. During the purchasing process Mike returned all call in Elgin. Mike was easy to work with and took the time to go over all the electronic features. During the purchasing process Mike returned all calls promptly and answered all questions. This was a good buying experience. More

I had the worse experience there. The salesman was very nice and all, it was the powers above him that weren't very pleasant as he kept having to go back and forth every time I had a question or offered a nice and all, it was the powers above him that weren't very pleasant as he kept having to go back and forth every time I had a question or offered a price. He was more like the messenger boy than anything else. I basically spent my whole day there, talking, negotiating and what not. In the end I just couldn't and didn't want to wait anymore, I left with no car (which I traveled far for) and I had to ask four times and demand my key back. I couldn't believe it! I will never go there again just because of that. I actually became fearful that they wouldn't let me leave until I bought the car or made some kind of agreement with them. That was my experience with them. Should you chose to do business with this dealership may you have a better experience than I did. More