McGrath Honda of Elgin

Horrid We were stuck there three nights and each one was worse than the previous one. The test drive was here are the keys, hit the panic button and one of t We were stuck there three nights and each one was worse than the previous one. The test drive was here are the keys, hit the panic button and one of those cars will be the one you test drive. Just come back in a few minutes. The sales portion was: The salesman said he was going to check with a manager as we were negotiating a price and 40 min later I see him helping other customers as if we didn't exsist. The manager said he would only work out numbers for the car if we financed through the dealership and lastly when we went to finalize the deal, the price magically jumped 3000! STAY AWAY. HORRID EXPERIENCES AWAIT HERE. More

Efficient & Friendly Everyone part of the process made this a smooth buy, and made the purchase that much more enjoyable. I highly recommend considering McGrath for your n Everyone part of the process made this a smooth buy, and made the purchase that much more enjoyable. I highly recommend considering McGrath for your next purchase More

New car purchase It was a pleasure doing business with Mike. He was very helpful and we had a nice experience. We are enjoying the new car a lot. Thanks Mike It was a pleasure doing business with Mike. He was very helpful and we had a nice experience. We are enjoying the new car a lot. Thanks Mike More

Overall Great Buying Experience I've never bought a car on my own before and Anthony Juliano made my first time buying experience easy. I explained to him what I had and what I neede I've never bought a car on my own before and Anthony Juliano made my first time buying experience easy. I explained to him what I had and what I needed and he was able to pull together a great deal for me. I love my new/used car and happy to have worked with great representatives of McGrath. More

This is an awesome dealership! Highly recommend. My purchasing experience was truly spectacular. I had a real easy time making a decision, in what seemed to be a great deal, and thankfully, it was ju My purchasing experience was truly spectacular. I had a real easy time making a decision, in what seemed to be a great deal, and thankfully, it was just that. The price was right and with employees such as Anthony Juliano you'll be all set for a great buy. Highly recommend this dealership to all potential car buyers. More

Beware if you have a car to trade-in !!! Beware if you have a car to trade-in! Your old car has trade in value and also an equivalent tax value because you paid taxes when you bought it seve Beware if you have a car to trade-in! Your old car has trade in value and also an equivalent tax value because you paid taxes when you bought it several months or years ago. It could be 8% depending on your county. However, McGrath Honda-Elgin will deduct that tax from your trade-in car. In simple words, your tax savings will go to McGrath’s pocket. We had several car deals including the years with our teenagers/college age family members. Our experience with McGrath was the worst in 30 years. The showroom agreement means nothing to them when you get into the business/finance office. They would say “Everything here is recorded and videotaped” as if they are honest. Your attention will be diverted to an error in your name, address, etc. but not to the changing of dollar amounts to their advantage. We found about $2,000 error 2 days later. They refused to make corrections based on the original agreement. They also charged $599 for wheel lock and mudguards. We found out later that those accessories do not cost more than $120 total. The sales manager named Julian who sweet talks at first became like a bully. Don't ever deal with him! Leave the premises at once. We suggest you to go to another dealer. Other dealers may not reduce the value of your trade-in but, they might increase the value of the new car. You will be told it's for tax calculation purposes only. Do not be deceived. The effect is the same – you will have a bigger balance to pay. More

Never again Overall it was not a pleasant experience. To start off we waited a half hour to see a salesman. After we were with the salesman we had to wait longer Overall it was not a pleasant experience. To start off we waited a half hour to see a salesman. After we were with the salesman we had to wait longer because they couldn't find the key to the vehicle we wanted to test drive. When we were finished with the test drive we proceeded to talk numbers. While talking numbers they took my vehicle to test drive to get a trade in quote. The negotiation process was a complete joke. I was told by a manager that there wasn't much room in the price for them to make a profit, he said by dropping the price $500 that they were making barely any profit. We could not agree on an acceptable amount so I asked for my personal vehicle keys back so I could leave. After asking for the keys the manager magically said he could lower the price of the car by $3000. This angered me because I'm not fond of being lied to, moments before he told me they had no profit in the vehicle yet they miraculously came down by thousands of dollars. So I left and when I entered my vehicle I was welcomed by the unwelcoming smell of fast food and a greasy steering wheel. How rude is it to take a customer's vehicle to get fast food when they were supposed to be appraising it? Completely dissatisfied and unhappy. More

Highly Recommend A+++ McGrath Honda of Elgin went above a beyond. We just purchased a 2015 Pilot and the customer service was outstanding... Highly Recommend A+++ You can McGrath Honda of Elgin went above a beyond. We just purchased a 2015 Pilot and the customer service was outstanding... Highly Recommend A+++ You can not go wrong with any McGrath Dealership... More

Anthony Juliano This was our first Honda buying experience and we worked with Anthony Juliano. We had spoken with Anthony on the phone prior to coming in and he was v This was our first Honda buying experience and we worked with Anthony Juliano. We had spoken with Anthony on the phone prior to coming in and he was very thorough in narrowing down exactly what we where looking for in a new car purchase. When we arrived at McGrath Honda Anthony already had a couple cars warmed up and ready for us to look at. Prior to looking at the cars Anthony explained the McGrath Advantage and what we could expect from him and the dealership and he set some high expectations. We test drove a couple Accords and Anthony explain to us about how Honda Cars are put together and all the safety features we would have never thought of to ask about. Anthony answered all our question in detail, and got us to narrow our choice down to a 2012 Honda Accord with 45k miles. Anthony took us around and introduced us to every department we may be working with in the future and explained their roll and what to expect, that made us feel like we were part of a club. He went through all the additional items we could buy slowly over time and there was nothing overwhelming about the buying experience. Anthony listened to us on the phone, over delivered on high expectations, and gave us the best car buying experience we have ever had. Post appointments for auto start etc where handled by Anthony and quickly set up. I truly believe for the best car buying experience you will ever have, you have to go see Anthony at McGrath Honda in Elgin, his passion for what he does and for his clients is obvious. More

Very Happy ! I must say I'm very pleased with My 2007 Nissan Sentra SE-R, I purchased at McGrath Honda. I highly recommend them & the salesman I had a pleasure dea I must say I'm very pleased with My 2007 Nissan Sentra SE-R, I purchased at McGrath Honda. I highly recommend them & the salesman I had a pleasure dealing with Jesse Fisher & the sales manager Mike Zafiriou. They were extremely helpful with working with me on a deal. I drove from Griffith Indiana to look at the car I purchased & will definitely will come back here when buying my next vehicle ! Thank you both ! More