Back

McGrath Buick GMC Cadillac

Cedar Rapids, IA

4.8
186 Reviews

1600A 51st St NE

Cedar Rapids, IA

52402

Directions

By Type

186 Reviews of McGrath Buick GMC Cadillac

April 06, 2017

my car was fixed in good time. I Have always had good service done for many years and have always been very satisfied. The people who I deal with are always very helpful and explain More

by Sue Addison345
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Strait
Apr 11, 2017 -

McGrath Buick GMC Cadillac responded

Thanks for this great review! I'm so glad to hear that Tim is always able to help you! Feel free to reach out to me with any questions or concerns! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

January 22, 2017

Excellent service and people to work with Ryan was very good to us throughout the entire transaction. We didn't feel pressured and he had our best interest in mind the entire time. He was ex More

by workingonmenow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Beadle
Feb 03, 2017 -

McGrath Buick GMC Cadillac responded

Thanks for this great review! I will be sure to let Ryan know you appreciated his help! Feel free to reach out to me with any questions or concerns! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com.

January 11, 2017

found a nice truck looked for and found a nice safe truck for our family Patient kind salesman thoroughly and thoughtfully answered our many questions. He was kind and More

by twa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Robertson
Jan 12, 2017 -

McGrath Buick GMC Cadillac responded

Thanks for this great review! I'm glad you had a good experience! Feel free to reach out to me at any time with questions or concerns! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

January 04, 2017

Knowledgeable personnel extremely efficient We received efficient and timely service. People from the sales area, service area and parts area were friendly and helpful. We are pleased that we More

by Charlie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Hiles, Gage Bauserman and Benjamin Medberr
Jan 06, 2017 -

McGrath Buick GMC Cadillac responded

Thank you for this great review! I appreciate your business and look forward to working with you in the future! Feel free to reach out to me at any time! Lindsay McGrath, General Manager | lmcgrath@mcgrathauto.com

October 29, 2016

Great experience with Jake Stovie We had a great experience working with Jake Stovie! He was very knowledgeable in assisting with the selection of our new GMC truck! Definitly ask for More

by Langa0205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Stovie
Oct 31, 2016 -

McGrath Buick GMC Cadillac responded

Thank you for this great review! We're so happy to hear you had a great experience! We will be sure to let Jake know you appreciated his help! Please let us know if we can help you with anything in the future!

September 14, 2016

Awesome experience with Jake My wife and I were looking to trade in our 2008 Range Rover and get a 2017 GMC Acadia with the Denali package. We had the pleasure to work with Jake More

by Jeremy Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Stovie
Oct 20, 2016 -

McGrath Buick GMC Cadillac responded

Thank you for this great review! We will be sure to let Jake know that you appreciated his help! Enjoy your new Acadia! Please let us know if we can help you with anything in the future!

August 03, 2016

Great Experience The car I purchased was in the condition Lindsey stated over the phone. The finance department made the process very easy. Overall, the dealership mad More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Butterfield
Oct 20, 2016 -

McGrath Buick GMC Cadillac responded

Thank you so much for this great review! Please let us know if we can help you with anything in the future!

July 24, 2016

My Salesman I recently purchased a GMC DenaliHD from Jake Stovie and felt I needed to put a comment up for the Public. Jake was very educated to everything abou More

by sjcorpst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Stovie
Oct 20, 2016 -

McGrath Buick GMC Cadillac responded

Thank you for this great review! We appreciate your business and look forward to working with you in the future! We will be sure to let Jake know that you appreciated his help!

July 11, 2016

Bad experience I have my car repaired at this place with misfire problem. When they returned the car to me after 4 hours. My car can not back up any more. I argue wi More

by Ji Sun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
Oct 20, 2016 -

McGrath Buick GMC Cadillac responded

Follow Up:::We are very sorry that you feel this way and your experience resulted in this situation. Many steps were taken to resolve this and our Service Department Manager and General Manager spent time with you on Saturday to try to come to a resolution. The 2003 cargo van you recently purchased in Michigan for your cross country trip does have various mechanical concerns, as do most vehicles with 200,000 miles. You brought the van to us with a concern about a misfire and not running properly, which was diagnosed and repaired. We quoted you a price to repair the original malfunction and that was an accurate estimate, which is the standard rate you will find for that repair. During the inspection, you were shown transmission failure in reverse and then shown how contaminated your transmission fluid was. There was an estimated excess of 3 quarts of transmission fluid in your vehicle and all of these items could lead to transmission failure in many vehicles. We offered to fix it for an extra cost and you refused. Unfortunately, due to the year and miles there was no warranty coverage to pay for the transmission repairs. We are a company that is dedicated to helping customers with their automotive needs and strive to give the very best customer service. We work with thousands of customers that have done business with us for over six decades. We know that the key to having this continue is to provide a great experience to everyone we have the pleasure of working with. The staff that you met and spent the afternoon with on Saturday would be the best ones to continue this conversation with if you choose to. Service Department Manager, Steve Van Voorst, and General Manager, Lindsay McGrath, can be reached at 319-393-3300

January 29, 2016

purchasing a car I purchased a car on Saturday 01/23/16. my salesperson Dan Smith was terrific! I am impressed with the time and consideration used to be sure that I More

by redcargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Smith
Oct 20, 2016 -

McGrath Buick GMC Cadillac responded

Hi Janet! Thank you for this great review! We appreciate your business and look forward to working with you in the future!

...
9
...