McGovern Volvo Cars of Albany

Alyssa in the service department was very helpful since this was my first time in the dealership getting my Volvo serviced. She was efficient she brought the car in immediately, even though I was half an h this was my first time in the dealership getting my Volvo serviced. She was efficient she brought the car in immediately, even though I was half an hour early. Alyssa informed me of the repairs the things that would be checked and a price for the services I requested. Then she showed me to a comfortable place with free coffee and refreshments to wait. Overall, my satisfaction with this dealership is five stars as Alyssa should receive. More

The service advisors and the technicians are terrific! They keep me updated during my visits and always go above and beyond to ensure my vehicle is operating as good as new. They keep me updated during my visits and always go above and beyond to ensure my vehicle is operating as good as new. More

alysa is the best. She is friendly courteous, and makes it a seamless experience for me. She is friendly courteous, and makes it a seamless experience for me. More

Poor customer service at counter. Not interested in answering questions. Condescending and basically rude behavior. Recommend they look you in the eye, stop staring at their computer Not interested in answering questions. Condescending and basically rude behavior. Recommend they look you in the eye, stop staring at their computer and smile. Only saving grace was guy who came to waiting area to talk to me. Will try to do as little service as possible at McGovern. More

Service department is always going above and beyond. I have had great service experience on multiple occasions. I have had great service experience on multiple occasions. More

Alissa is the absolute best and had my vehicle done well before it was expected before it was expected More

The employees at this dealership are friendly, courteous and professional. Took car in for service and answered all my questions respectfully. and professional. Took car in for service and answered all my questions respectfully. More

DO NOT PURCHASE A CAR FROM HERE! They Lie & Do not care about their customers. My car had numerous problems the 1st day i owned it. They didn't know how to fix the issues so they cam They Lie & Do not care about their customers. My car had numerous problems the 1st day i owned it. They didn't know how to fix the issues so they came up with 5 different invoices that had nothing to do with the problems i brought it in for, trying to charge me over $3000 dollars. Please don't fall victim to these leeches. More

The entire staff is extremely friendly and knowledgeable about the products they service and sell. about the products they service and sell. More

Had me in and out for my oil change in no time, and the service was great. service was great. More