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McGovern Volvo Cars of Albany

Albany, NY

Overview
Reviews
4.9
325 Reviews
Call Dealership (518) 389-6500
View Awards

350 New Karner Road

Albany, NY

12205

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Showing 325 reviews

September 14, 2024

Marcie was awesome. Whole process of service was painless. She gave me a timeframe and car was done when stated More

by Tmadean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie, Elaine Healy, Jennifer Martel, Ben Muenzberg, Eric Rosen, Chris Rahn
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Sep 16, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Marcie made your service experience smooth and timely at McGovern Volvo Cars of Albany. Thanks for sharing!

September 10, 2024

Always a pleasant experience. Being greeted by Megan was perfect. She explained clearly what was being worked on our Volvo XC40. The 60,000 mile service was exactly what was need More

by Gbillerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Sep 11, 2024 -

McGovern Volvo Cars of Albany responded

Gbillerman, we're delighted to hear that Megan and the team at McGovern Volvo Cars of Albany provided a pleasant experience for your 60,000 mile service. Thanks for sharing!

September 10, 2024

Marcie took the time to thoroughly help me with my car servicing . She was very helpful. More

by kgodfrey56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Healy
Report | Print
Sep 11, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted Marcie could deliver an excellent experience! - McGovern Volvo Cars of Albany Team

September 09, 2024

Great service for my 3rd volvo and the parts department is exceptional. They treat us like damily More

by Steve Bower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin davis, Elaine Healy
Report | Print
Sep 10, 2024 -

McGovern Volvo Cars of Albany responded

Steve, it was our pleasure to assist you. Thank you from all of us here at McGovern Volvo Cars of Albany!

September 07, 2024

Easy appointment process,great service advisors. they kept me in the loop on the process. More

by TOMDEB1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan in service
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Sep 09, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for choosing McGovern Volvo Cars of Albany for your service needs, Tom. We appreciate the kudos!

September 06, 2024

Great experience and very informative . Kept me updated on what was going on with my car More

by Windhamwineandliquors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elissa in service
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Sep 09, 2024 -

McGovern Volvo Cars of Albany responded

Thanks so much for taking the time to leave McGovern Volvo Cars of Albany a great review!

September 05, 2024

Alissa always courteous and friendly and takes great care of my needs. I called with a problem yesterday and she got me right in . More

by venturina09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
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Sep 05, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Alissa provided you with prompt and friendly service at McGovern Volvo Cars of Albany. Thanks for sharing your positive experience!

September 01, 2024

Seamless process from beginning to end. Excellent turn around time answering questions I had - Everything was addressed promptly. Friendliness, abilities & professionalism were top notch. I More

by Miss Betsy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Muenzberg, Eric Rosen, Chris Rahn
Report | Print
Sep 03, 2024 -

McGovern Volvo Cars of Albany responded

Betsy, we're delighted to hear that Selena and the team at McGovern Volvo Cars of Albany provided such a seamless experience for you. Thanks for your high recommendation! Enjoy your new vehicle!

August 30, 2024

They took care of everything for me . Chris was a great help. The experience was great More

by willi507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Muenzberg
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Sep 03, 2024 -

McGovern Volvo Cars of Albany responded

We are glad to hear that Chris provided excellent service. Thanks for choosing McGovern Volvo Cars of Albany!

August 29, 2024

The Service Department check in is very efficient and goes out of their way to make sure the customer is kept well informed of the progress of the vehicle. More

by shocknroll2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
Report | Print
Aug 30, 2024 -

McGovern Volvo Cars of Albany responded

Thanks for highlighting the efficiency of our Service Department at McGovern Volvo Cars of Albany! We're glad to hear you felt well-informed throughout your visit.

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