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McGovern Ford of Framingham

Framingham, MA

4.8
546 Reviews

1200 Worcester Rd

Framingham, MA

01702

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546 Reviews of McGovern Ford of Framingham

January 03, 2023

Vivian did a great job communicating with me about the service on my car and the costs. More

by karenpeirce1@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Yeh Ling-Martins
Jan 05, 2023 -

McGovern Ford of Framingham responded

We're happy to hear this! Thanks for visiting Vivian and the team here at McGovern Ford of Framingham. We hope to see you again in the future!

January 03, 2023

I can’t say enough about Framingham Ford. They were so very accommodating at a busy time, and they figured out the problem so quickly. Very appreciative for all their efforts! More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian was great!!!, Elaine Healy
Jan 03, 2023 -

McGovern Ford of Framingham responded

Thank you for recommending our team at McGovern Ford of Framingham! we're so happy that Ted provided you with an excellent visit! We look forward to seeing you next time!

January 02, 2023

It was a very easy and quick process and very nice staff and I would recommend everyone to go there More

by Shanieburns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sambo Sorm, Jason Riviere, Frank Burns
Jan 05, 2023 -

McGovern Ford of Framingham responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a five-star experience! Thank you for rating us five stars! - McGovern Ford of Framingham

December 22, 2022

Great communication with the service group at McGovern Ford. Fully resolved my issue. Very friendly. 5 star rating!!! More

by jdiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
Dec 22, 2022 -

McGovern Ford of Framingham responded

Thank you so much! We're glad that the McGovern Ford of Framingham team earned your business and we are looking forward to assisting you again! Stay safe!

December 14, 2022

I went to Fords having had a bad experience with another mechanic they towd my vehicle in and fixed it the next day reprogrammed all my keys and battery amazing Brien looked after me very professional very More

by Eileendelaney45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Dec 15, 2022 -

McGovern Ford of Framingham responded

Eileen, thank you for visiting us here at McGovern Ford of Framingham! We're happy to hear Brian took wonderful care of you throughout this experience and we'll be sure to let him & the team know how much you appreciate their excellent service. Have a wonderful holiday and please don't hesitate to reach out the next time we can be of assistance!

December 10, 2022

Polite and prompt service received today. I appreciate Brian Frye’s attention to getting my Ford Edge serviced. Thank you to the service technician.. Paula More

by lpiseppi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Dec 13, 2022 -

McGovern Ford of Framingham responded

Thank you for being part of the McGovern Ford of Framingham family! We're glad that we could help make your service experience great! We look forward to seeing you again!

December 07, 2022

Very pleased with the service I received today, I had received a recall notice and had difficulty making time for the appointment, McGovern Ford scheduled my F350 at a time that worked out well, started More

by unionsquare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in customer service; Dave Service Mgr
Dec 08, 2022 -

McGovern Ford of Framingham responded

Thank you for letting us know that you had a positive experience having your recall service performed on your Ford F-350! We hope that you continue to visit McGovern Ford of Framingham for your automotive needs!

December 07, 2022

Took 3. 5 months to complete service. Car was on their lot the whole time. Unacceptable. Nothing offered for assistance. More

by jtweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 12, 2022 -

McGovern Ford of Framingham responded

Thank you for leaving the review. We take all reviews, good and bad, into consideration as we strive for the highest level of customer service at McGovern Ford of Framingham. Unfortunately, there is a nationwide shortage of OEM parts at this time, and there was nothing we could do to get the parts faster. We do apologize for any inconvenience this may have created.

December 05, 2022

Thank you for fixing my truck so quickly. And keeping me updated on on the truck More

by ccrbaker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim foley
Dec 06, 2022 -

McGovern Ford of Framingham responded

You're most welcome! Thank you for coming to McGovern Ford of Framingham!

December 01, 2022

Had an issue with my 2022 f350 it was repaired very fast and I was treated great highly suggest McGovern More

by Milesofexcavating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 02, 2022 -

McGovern Ford of Framingham responded

We're proud to be the go-to resource for your 2022 Ford F-350 maintenance! Thank you for leaving McGovern Ford of Framingham this five-star review!

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