McFarland Ford of Rochester

They were very easy to deal with. Availability of staff was great. Their inventory was very good Availability of staff was great. Their inventory was very good More

Very pleased with the service. Fully repaired and quicker than I thought it would be. Fully repaired and quicker than I thought it would be. More

Very personable and professional sales staff. Prompt service and seamless transition of ownership. Thank You! Prompt service and seamless transition of ownership. Thank You! More

I was pleased they took care of issue even though it was intermittant and couldn't be proven until sunroof was disassembled. Not happy I had to come down there and do a test drive which proved nothing prior intermittant and couldn't be proven until sunroof was disassembled. Not happy I had to come down there and do a test drive which proved nothing prior to appointment. (This is my 5th time with same issue, I am quite famiuliar with it) Repair was performed correctly and in timely manner once the car was brought in More

Prompt, curtious, friendly and professional service. I would definitely refer a friend or relative to McFarland Ford of Rochester. I would definitely refer a friend or relative to McFarland Ford of Rochester. More

Service to the vehicle went well. No hiccups or issues. It was just a simple oil change and tire rotation. No hiccups or issues. It was just a simple oil change and tire rotation. More

Rich in service is excellent with his customers. Always courteous and personable. Even when I was snow birding, I’d call to inquire about my truck, and he’d answer my questions in a professional man Always courteous and personable. Even when I was snow birding, I’d call to inquire about my truck, and he’d answer my questions in a professional manner. Great job Rich! More

I was a little taken aback that I had to pay for an inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, inspection on a brand new truck that I just purchased here in the fall. The service department was great though. Everyone I’ve dealt with are prompt, attentive and friendly. More

My sales rep was very knowledgeable. His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my His name is Tim Ford. They never tried to talk me into anything that I did not want to buy. They didn’t wave around giving me what I asked for for my other truck as a trade-in. They were very nice everything they said was true and I’d recommend anyone to go back to MacFarlane Ford More