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McFarland Ford of Rochester

Rochester, NH

4.8
728 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8 Crane Dr

Rochester, NH

03867

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Showing 728 reviews

December 12, 2025

Thoughtful, helpful, pleasant and kind group of people who do their best to keep their customers safe and satisfied :) More

by josephinefinocchiaro489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2025

Very good . .. very pleased with all information from sales person I dealt with thanks to nick More

by dmayo8118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

McFarland Ford of Rochester responded

Thank you for your kind words! We’re thrilled to hear you were very pleased with all the information provided during your visit. Nick does a fantastic job taking care of his customers, and we’re glad he made your experience a great one. We truly appreciate your business and look forward to seeing you again in the future. Enjoy your vehicle!

December 06, 2025

Mason Moore was very helpful explaining my warranty options. I don’t know who Levi Gray is McFarland Ford was good. More

by suswain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Sewall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

McFarland Ford of Rochester responded

Thank you for your feedback! We’re glad to hear Mason was very helpful in explaining your warranty options, we’ll be sure to pass along your kind words. We appreciate you choosing McFarland Ford and thank you for taking the time to share your experience with us. We look forward to assisting you again in the future!

December 04, 2025

Service team at mcfarland is super friendly and does excellent repairs. Art, Lauren and Jason really care about customer satisfaction. Communication during the process was excellent. More

by jbonneaujr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

McFarland Ford of Rochester responded

Thank you for the wonderful review! We're thrilled to hear that our service team provided excellent repairs and friendly support. Art, Lauren, and Jason truly care about making every experience a positive one, and your recognition means a lot. We're also glad the communication throughout the process met your expectations. Thank you for choosing McFarland, we look forward to helping you again!

December 04, 2025

The process of buying my new truck was enjoyable. The only complaint I have is that I was going to go to my lender to pick up a check and the dealership had me do it all through them. I get they ar More

by eeneely
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

McFarland Ford of Rochester responded

Thank you for taking the time to share your feedback and for choosing us for your new truck! We’re glad to hear the buying process was enjoyable overall. We’re sorry for any frustration regarding the financing process. While we do our best to streamline the experience and offer convenient options, we understand that some customers prefer to work directly with their own lender. Your perspective is important, and we appreciate you bringing it to our attention so we can improve how we communicate and support individual preferences in the future. Thank you again for your purchase. we’re grateful for your business and hope you enjoy your new truck! If there’s anything else we can do for you, please don’t hesitate to reach out.

December 03, 2025

Great service, got my truck in quickly and very helpful with sharing information on getting a scratch resolved More

by noreenmariee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

McFarland Ford of Rochester responded

Thank you for the great feedback! We’re glad we could get your truck in quickly and provide helpful information on resolving the scratch. We appreciate you choosing McFarland and look forward to assisting you again!

November 29, 2025

I brought my truck in for oil change and state inspection and told I was needing brakes to pass by Lauren. Five months prior I was told everything was good and the truck needed nothing. She called More

by wlevasseur88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art Bedard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hempfling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Way
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2025

We’ve had good experiences, some not-so-great ones, and everything in between — but at the end of the day, they always do whatever they can to make things right. Jason, the service manager, has been wonder More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

McFarland Ford of Rochester responded

Thank you for sharing such honest feedback. We know every experience matters, and we truly appreciate your patience and understanding along the way. It means a lot to hear that Jason and Matt have made a positive impact, they both work hard to take great care of our customers, and we’ll be sure to pass along your kind words. We’re grateful for your continued trust and look forward to providing you with consistently great experiences in the future

November 26, 2025

Good solid dealership. Always ready to help. Anytime I have a question or issue they’re ready to answer it or help. More

by matttheman89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

McFarland Ford of Rochester responded

Thank you much for the kind words! We’re happy to hear our team has been there for you whenever you’ve had questions or needed support. We’re always here to help and truly appreciate you choosing McFarland.

November 26, 2025

Came in for a recall. It was complete fast. Everyone is very friendly. Keep up the good work. More

by Arthur603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

McFarland Ford of Rochester responded

Thank you for taking the time to share your feedback! We’re glad we could complete your recall quickly and that our team made the experience a friendly one. We appreciate your support and will keep working hard to provide great service every visit.

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