McFarland Ford of Rochester

Jonathan was helpful and knowledgeable - the truck purchased was out front ready & waiting for us when we arrived after a quick phone call to ensure it was available. Test ride confirmed our decision purchased was out front ready & waiting for us when we arrived after a quick phone call to ensure it was available. Test ride confirmed our decision to purchase and this was a very smooth process to complete paperwork. Everyone at dealership showed professionalism. More

Everyone is very helpful and I will only go there for services if I need to go to a dealership services if I need to go to a dealership More

Everyone from the front desk to the technician's spoken to reviewing the repair need have been excellent to reviewing the repair need have been excellent More

We arrived to pick up a new truck & wanted accessories installed & Art was very helpful. He was able to get someone to install within an hour while we waited which meant we didn’t need to return. He was g installed & Art was very helpful. He was able to get someone to install within an hour while we waited which meant we didn’t need to return. He was gracious even though we were not scheduled which was a great introduction to the service department. More

Everything was great besides they rotated the tires,never adjusted air pressure seeing as the rears hold 80psi and fronts hold 60psi. It tripped my air pressure light in my truck and had to adjust. Also hand adjusted air pressure seeing as the rears hold 80psi and fronts hold 60psi. It tripped my air pressure light in my truck and had to adjust. Also hand prints on the hood. More

Good service. Professional and courteous.Writing fifteen words for this review is stupidity and turning me off from doing further reviews. Professional and courteous.Writing fifteen words for this review is stupidity and turning me off from doing further reviews. More

Great experience. They understand where the customer is coming from and needs. Easy to work with They understand where the customer is coming from and needs. Easy to work with More

Tim was great! Negotiated a win win offer and sale! Love the car and how it handles Negotiated a win win offer and sale! Love the car and how it handles More

Our salesperson Brooke was amazing! We drove 1.5 hrs from Boston after talking with over a dozen dealerships since we felt Brooke was very honest and up front with the negotiations. The We drove 1.5 hrs from Boston after talking with over a dozen dealerships since we felt Brooke was very honest and up front with the negotiations. They all made the process of buying a car out of state very smooth and easy. Everyone we met at the dealership was a breathe of fresh air. More

Very welcoming great service will recommend to all other ford owners I know dropped off early and they got to it early ford owners I know dropped off early and they got to it early More