McFarland Ford of Rochester
Rochester, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Ease of making appointment at the time a date that worked for me! Vehicle was done when promised! for me! Vehicle was done when promised! More
As ususal, fair, courteous and prompt. Always satisfied when getting work done at this dealership. Always satisfied when getting work done at this dealership. More
I didn’t have Frank, I had Tim Sewall. He was great to work with, not pushing. He listened and picked out trucks that I would be interested in. Then when I chose the Ranger he hooked up my He was great to work with, not pushing. He listened and picked out trucks that I would be interested in. Then when I chose the Ranger he hooked up my iphone and explained how it all worked. More
My vehicle was in to repair (? ) the window. While there a multi-point inspection was done. Two months later my vehicle was back for 4 tires, 1 of which was COMPLETELY and the fib ) the window. While there a multi-point inspection was done. Two months later my vehicle was back for 4 tires, 1 of which was COMPLETELY and the fibers were showing through. I was extremely upset that I'd been driving around on bad tires which must have been noticed during the previous inspecltion yet NO ONE advised me that my tires were a problem. I could have beens in a serious accident and potentially killed just because someone neglected to warn me. No, I was not happy at that time. Upon my return visit for 4 new tirles, the service staff wasl pleasant, apologized for the oversight and made every attempt to accommodate me. The staff has always been courteous, polite and friendly. It will be some time before I'm comfortablel with the again. More
Tim was great, price was ok; process a little cumbersome. Wasted a lot of time waiting for paper work. It’s 2025. Why can’t we e-sign? Overall a good experience. Wasted a lot of time waiting for paper work. It’s 2025. Why can’t we e-sign? Overall a good experience. More
These guys at McFarland service are the best! They aim to please! Easy to schedule and deal with. They aim to please! Easy to schedule and deal with. More
Friendly. Ease of making appointments. Vehicle done when promised and exceptional pricing! Frank is very professional and always keeps me updated on the status Ease of making appointments. Vehicle done when promised and exceptional pricing! Frank is very professional and always keeps me updated on the status of my vehicle! We will always service our vehicles @ McFarland Ford of Rochester. More
I was having electrical issues with my F150 and I brought it to McFarland Ford. Art immediately called me once they started looking at it and informed me my windshield was leaking. For the next 3 weeks Art a it to McFarland Ford. Art immediately called me once they started looking at it and informed me my windshield was leaking. For the next 3 weeks Art and the techs met with several people from the company that installed my windshield and also people from that company’s insurance company. I never once had to go over there for anything. Art answered probably 20 random e mails and 10 phone calls from me throughout the process in an extremely timely fashion. I wound up just getting my truck back yesterday after almost 5 weeks, good as new. I can’t even put into words how much easier everyone made a terrible situation. Whatever Art gets paid, isn’t enough. Type of guy every company wishes they had working for them. I only gave 5 stars because I can’t give 6. More
I had $2800 worth of work done including an inspection, when I drove my vechile away the rear parking aid sensors have not worked since when I drove my vechile away the rear parking aid sensors have not worked since More
Tyler made our buying experience extremely easy. He was great to work with and made the whole process seamless. Tyler showed me exactly what I was looking for and didn't try to sell me more than w He was great to work with and made the whole process seamless. Tyler showed me exactly what I was looking for and didn't try to sell me more than what I was asking for. Great experience! More




