McFarland Ford of Rochester
Rochester, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Thoughtful, helpful, pleasant and kind group of people who do their best to keep their customers safe and satisfied :) who do their best to keep their customers safe and satisfied :) More
Very good . .. very pleased with all information from sales person I dealt with thanks to nick .. very pleased with all information from sales person I dealt with thanks to nick More
Mason Moore was very helpful explaining my warranty options. I don’t know who Levi Gray is McFarland Ford was good. options. I don’t know who Levi Gray is McFarland Ford was good. More
Service team at mcfarland is super friendly and does excellent repairs. Art, Lauren and Jason really care about customer satisfaction. Communication during the process was excellent. excellent repairs. Art, Lauren and Jason really care about customer satisfaction. Communication during the process was excellent. More
The process of buying my new truck was enjoyable. The only complaint I have is that I was going to go to my lender to pick up a check and the dealership had me do it all through them. I get they ar The only complaint I have is that I was going to go to my lender to pick up a check and the dealership had me do it all through them. I get they are in the business to make money, but I do things this way for a reason. More
Great service, got my truck in quickly and very helpful with sharing information on getting a scratch resolved with sharing information on getting a scratch resolved More
I brought my truck in for oil change and state inspection and told I was needing brakes to pass by Lauren. Five months prior I was told everything was good and the truck needed nothing. She called inspection and told I was needing brakes to pass by Lauren. Five months prior I was told everything was good and the truck needed nothing. She called and said the fronts were down to 1mm pad life and 4mm in the rear. She then said it'll be about $1600 to replace them and I said Id have to thing about it as money is tight. As a ex-service writer, I would've offered just doing the fronts to pass inspection, this was not the case. She said ok, the truck will be ready in 10 mins to pick up. Luckily, they had not actually performed the inspection. Fast forward to the weekend, having the ability to replace my own brakes I pulled the tires to replace them. After looking at the remaining pad life, I was absolutely lied to. The least amount of pad life left on my trucks front brakes was 4mm on one pad and 6 mm on the remaining 3. Needless to say, I won't be bringing my truck back anytime soon. Up until this point, I thought I had found a company I could trust. This is not the case unfortunately. More
We’ve had good experiences, some not-so-great ones, and everything in between — but at the end of the day, they always do whatever they can to make things right. Jason, the service manager, has been wonder everything in between — but at the end of the day, they always do whatever they can to make things right. Jason, the service manager, has been wonderful, and we can’t forget Matt in sales. They both go above and beyond. More
Good solid dealership. Always ready to help. Anytime I have a question or issue they’re ready to answer it or help. Always ready to help. Anytime I have a question or issue they’re ready to answer it or help. More
Came in for a recall. It was complete fast. Everyone is very friendly. Keep up the good work. It was complete fast. Everyone is very friendly. Keep up the good work. More




